Pierced Universe Reviews

3.9 Rating 126 Reviews

71 %

of reviewers recommend Pierced Universe

Company Reviews

Questions

Metrics

3.9

Based on 126 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5

Popular Questions:

Delivery

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How do I contact Pierced Universe?

Helpful Report

(2 months ago)

You can contact Pierced Universe by Email and Live Chat.

Helpful Report

(2 months ago)

94.12%

Industry Average

“ amazing customer service, my order was lost in the mail and when i emailed them, they instantly sent out a replacement order. ”

- Anonymous

“ Shipping was way faster than anticipated! When I reached out to customer service, about a small issue, they were prompt to respond and had a solution that more than satisfied my query. Very pleased, and will order from them again! ”

- Anonymous

“ Customer service is extremely helpful and kind. They get back to you really quick and are always willing to help. The jewelry quality is amazing. I’ve bought many different jewelry pieces from them and they come pretty fast and always in good shape. Love this store!! ”

- Anonymous

Pierced Universe Reviews

Customer Service - Good