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Pierced Universe Reviews

3.8 Rating 125 Reviews
70 %
of reviewers recommend Pierced Universe
Company Reviews Questions Metrics
3.8
Based on 125 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact Pierced Universe?
Helpful Report
(21 hours ago)
You can contact Pierced Universe by Email and Live Chat.
Helpful Report
(21 hours ago)
A

Customer Service - Good

93.94%
Industry Average
“ Shipping was way faster than anticipated! When I reached out to customer service, about a small issue, they were prompt to respond and had a solution that more than satisfied my query. Very pleased, and will order from them again! ”
- Anonymous
“ Customer service is extremely helpful and kind. They get back to you really quick and are always willing to help. The jewelry quality is amazing. I’ve bought many different jewelry pieces from them and they come pretty fast and always in good shape. Love this store!! ”
- Anonymous
“ I absolutely love these earrings! My ears have always been so sensitive to every metal. I tried these implant grade titanium pvd gold clicker hoops and I havent taken them off since! Its literally the only metal I can wear now. The gold flatback studs are amazing too. You can sleep in both without hurting your head. Also great customer service that responds quickly. ”
- Alex
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