Pierced Universe Reviews

3.9 Rating 142 Reviews

73 %

of reviewers recommend Pierced Universe

Company Reviews

Questions

Metrics

3.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email

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Customer Service

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Helpful Report

(1 week ago)

You can contact Pierced Universe by Email.

Helpful Report

(1 week ago)

95.83%

Industry Average

“ I ordered all my titanium jewelry from here, and I always get really good service. My last order I accidentally put in the wrong shipping address and they immediately switched it before it got shipped out 🙏🏼🙏🏼😇😇😇💞💞💞💞💞 ”

- Joy

“ Amazing customer service. My package seemed to have gotten lost because I didn't receive it before the projected date, but I needed it by a deadline. So I emailed, and they immediately sent me a replacement package with expedited shipping free of charge. They responded really quickly too. ”

- Anonymous

“ I always purchase my jewelry from Pierced Universe. i bought a pair of earrings for my wedding but they arrived with a bit of damage. I contacted Pierced Universe and they let me know they'd ship out a replacement-- no trouble, no questions asked! great company, great customer service. support Canadian business 💝 ”

- sara sue

Pierced Universe Reviews

Customer Service - Good