“Pinch a Penny is the ONLY POOL STORE I WILL PATRONIZE! Their customer service is superior. Their employees are extremely helpful! They are FAIR and HONEST, and do EXCELLENT work! You should not go to any other pool store if you have a Pinch a Penny store! They went “above & beyond “ for me!”
“Have been using beeRidge location for over 13 years. Always wonderful service and advise. Worked with Jason today on a replacement salt cell OUCH
He was wonderful and definitely understands retention, something missing today in most businesses. Everyone has always been very friendly and helpful.
Definitely recommend”
“I’ve been shopping at the Mandarin Jacksonville Pinch-a-Penny for 25 years and have seen staff move to management level. Consistent exceptional customer service. They build and maintain relationships with their Clients there. Recently, Manager got involved to expeditiously resolve a matter with their equipment supplier. A professional courtesy in going over and beyond, which was greatly appreciated.”
“Very helpful in solving our problem with the pool heater. Didn't do it for the money. We have made this our go-to store due to their knowledge and willingness to help! Great customer service.”
