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The flowers were not delivered on the date I selected. When I contacted customer care, the response was disappointing—they focused on stating that delivery isn’t guaranteed and may take up to three days. This was not made clear during the ordering process and should be communicated upfront when customers are asked to choose a delivery date.
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- Anonymous
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Thomas of prestige finally responded requested images which were shared clearly showing the dead flowers they offered a goodwill gesture of £5 how insulting they tend offered to replace the flowers but guarantee of either quality or delivery given.
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- Anonymous
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I also thought on the Saturday, that I was ordering 'next day' delivery (Sunday) until I had a message saying they would be delivered on the Tuesday.
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- Anonymous
