Backbone Reviews

Name: Backbone
Address: 1815 NW 169th Place, Suite 4020, Beaverton, Washington
Rating: 4.32

4.3 Rating 1,938 Reviews

82 %

of reviewers recommend Backbone

Company Reviews

Product Reviews

2,272

Questions

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Phone:

5034003165

Email:

support@playbackbone.com

Location:

1815 NW 169th Place,
Suite 4020,
Beaverton
Washington
98660

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Alexandre Crespo Adomaitis

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service by the company. After a couple of buttons became inactive on my controller, they helped me seamlessly trade it in for a new controller of the same type. And for free, of course. I am so pleased with how quick and helpful their customer service was, and I really enjoy the product! I would buy this again as a gift for other after my own great experience with it.”

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Posted 7 months ago

“I’ve loved my backbone since I got it. Honestly, it’s saved me crazy amounts of money. Because I’m a gadget geek lol. Instead of having a Steam Deck, ROG Ally, or preorder the Q that Sony’s putting out this year. The hardware is small, Lightweight, and easily transitioned to since the design is so much similar. That that’s just the hardware! They obviously have some great developers and QA folks! The interface on the app is easily understood, with minimal handholding. Thanks to you guys from backbone! And if you’re hiring, I’m listening and exited to meet your amazing team of innovators! 😉”

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Posted 1 year ago

“I am having problems with my backbone controller connecting to my phone. Can you please help? I really enjoy using it and this is such an inconvenience. Thank you.”

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Posted 1 year ago

“Triggers stopped working”

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Posted 1 year ago

“It's a great controller”

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Posted 1 year ago

“Very easy to use and works with gaming apps on my phone. It does lose connection whenever I stream my game from PlayStation 4 to the backbone.”

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Posted 1 year ago

“Love this for my son!!!! Now I'm about to order me one!!!!”

Backbone 5 star review on 11th March 2023

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Posted 1 year ago

“I purchased3 I’m using my 2nd one. First one the controller went out. The 2nd 1 stopped working no connection, it says it’s connected but it’s not . The controls only see the phones.”

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Posted 1 year ago

“Simple Amazing !”

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Posted 1 year ago

“Backbone provides the hardware and software for the casual gamer in me to be joyful.”

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Posted 1 year ago

“The Backbone One is a really nice controller for my Android phone. I've played Retroarch games with it and Steam Play with it not missing a beat. Feels good to hold and is pretty light given the small size. It is a little cumbersome to get the phone in/out of the controller but isn't a huge issue. While my phone didn't have this concern (a Galaxy S9), a friend with a newer Pixel phone had a little difficulty with the camera bump. Your mileage may vary depending on the camera but it looks like they did a decent job trying to support many phones. I had no interest in the Backbone Android app though and doesn't seem to be required, with just losing the functionality of two of the buttons by not having it (a screenshot button and a button to open the app). Looking forward to using it on future long-distance flights!”

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Posted 1 year ago

“I loved the product. Worked great with my Motorola phone.”

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Posted 1 year ago

“My 8 year old son, loves this! Great gift 🥰”

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Posted 1 year ago

“It’s good but needs new games”

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Posted 1 year ago

“It’s a very good console. I am very glad that i can use it everytime. I enjoy it!”

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Posted 1 year ago

“Having physical buttons for mobile gaming is awesome, I’m not big for mobile gaming but due to having backbone I’m definitely inclined to play more on my phone now.”

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Posted 1 year ago

“Hubby loves his Christmas gift!!”

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Posted 1 year ago

“很好的體驗，方便串流遊玩，按鍵的回饋可以再更好，希望可以出PS版的Andriod控制器。”

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Posted 1 year ago

“I thought it’d be like the XBox that you can have it anywhere else but you have to be having your PlayStation next to it. Terrible !!”

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Posted 1 year ago

“Unprofessional customer service! I want my refund !! The product itself appeared to be in perfect order. However, I have bought the backbone for my ex partner but because we broke up I wanted to return it. I had posted my return on 18th of November 2022 and I have still yet to receive my refund I have the receipt here as I paid for signed delivery . Still nothing, I’ve emailed customer service several times and I’ve had zero response!!!!!!”

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Posted 1 year ago

Backbone is rated 4.3 based on 1,938 reviews