Backbone Reviews

Name: Backbone
Address: 1815 NW 169th Place, Suite 4020, Beaverton, Washington
Rating: 4.32

4.3 Rating 1,941 Reviews

82 %

of reviewers recommend Backbone

Company Reviews

Product Reviews

2,273

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Phone:

5034003165

Email:

support@playbackbone.com

Location:

1815 NW 169th Place,
Suite 4020,
Beaverton
Washington
98660

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Alexandre Crespo Adomaitis

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my package , and they marked it as delivered smh”

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Posted 2 years ago

“Arrived earlier than expected, quick shipping, quick delivery. Easy directions, comfortable grips, love it so much! Now I can play my PlayStation games without being stuck in one place in the house!”

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Posted 2 years ago

“Got this for my husband for Christmas and he absolutely loves it so far! The delivery was quick and the setup was easy. I would recommend this to anyone who enjoys video gaming.”

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Posted 2 years ago

“Very quick to respond On my warranty issue I love this product, easy way to play games like COD, DOOM. Definitely recommending this product to family and friends.”

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Posted 2 years ago

“Bought it for a gift and my son loved it, he don’t even play video games”

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Posted 2 years ago

“The Backbone One has been nice. I'm still getting used to it but I like how the controls are. I would recommend this for anyone who can't get Xbox or PlayStation but want a similar experience with the controls.”

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Posted 2 years ago

“We gave one to my nephew 14, and the other to my son 13 for Christmas, and they loved them!💕”

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Posted 2 years ago

“It looks absolutely beautiful and works very well. Not lagging. AND you can charge your phone while using it! It was delivered pretty fast too. I got it in literally 3 days”

Backbone 5 star review on 2nd January 2023

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Posted 2 years ago

“This product was well overdue -- and certainly the best option out there. I was an early adopter, and the pre-order program was intelligent and appreciated. Playstation, Microsoft, and Valve could have learned a lot from this -- though they didn't. Also recently upgraded my phone (iPhone 14 Pro Max), which required the adapter, and though shipping was a little high it was delivered quickly and integrated seamlessly.”

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Posted 2 years ago

“It is as I exactly envisioned when I held it with my hands. The buttons are super responsive the system is fully upgraded. I enjoy the colors and the feel of a PlayStation control. The best part it still has Backbone as the primary seller. I love this product.”

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Posted 2 years ago

“This thing is AMAZING! I have an iPhone 14 Pro, and the Backbone fits perfectly (accessory included). Feels and handles just like a PS Remote. You will not regret this purchase!!!!”

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Posted 2 years ago

“Brings back memories of the PSP”

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Posted 2 years ago

“I placed my order and received no follow up information on the status of the Oder until it shipped one month later. Prior to this time, I attempted to contact your company by phone and email, and was unable to do so. I finally disputed my credit card charge and you sent the product regardless. Obviously they couldn’t get a hold of your company either. Very poor customer service experience. I would not order from your company again, I would go to a regular retailer who I know that I could contact and get a response as to the status of my order.”

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Posted 2 years ago

“The backbone is amazing!!!”

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Posted 2 years ago

“I'm one month in and so far all I can say is this is an excellent controller. I previously got the PhoneJoy (now dead) and then the ROG Kunai 2, both were just non-functional for me. Pros: The Backbone feels great in the hands, is very responsive and has both a USB-C passthrough and a headphone jack, Kishi V1+2 is missing the latter. Cons: The price is steep (£100 at the time of writing) but it's difficult to complain when for soo long companies have failed to nail this kind of product. It's not fully collapsable so I'm cautious to throw it in a bag. The launcher app is very "streaming" focused and doesn't let you customize much so I just uninstalled it in the end. Suggestions: More collapsable or studier construction. Support for fast-charge. Larger analog sticks. It's not perfect but I would say it's currently the best in class. Also really happy with the delivery times, arrived in 5-6 days despite saying it'd take a month, that's just my experience of course. tl;dr - I forgot I was using the Backbone and got sucked into the game I was playing, which is a lot more than I can say for other android controllers! Well done Backbone!”

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Posted 2 years ago

“It’s giving me the not supported message”

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Posted 2 years ago

“Shipping was fast bought this for my grand daughter she loves it. Very pleased customer!!”

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Posted 2 years ago

“Super cool”

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Posted 2 years ago

“Package got lost but back bone was quick to respond and get my gift here before Christmas. Thank you kisses enjoying the controls”

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Posted 2 years ago

“Good afternoon, My order was mess up from the start. No communication on cancel order. Then I had to wait to received the order. They came one at a time. Both on my purchase were Christmas present. I like the device. Customer service or warehouse needed to do a better job. On inventory and orders.”

Helpful Report

Posted 2 years ago

Backbone is rated 4.3 based on 1,941 reviews