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PlayerAuctions Reviews

4.4 Rating 930 Reviews
84 %
of reviewers recommend PlayerAuctions
Company Reviews Questions Metrics
4.4
Based on 930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Not Too Bad
Returns Process
Easy
Read PlayerAuctions Reviews
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Location:

Unit H, 17/F, Century Industrial Center, 33-35 Au Pui Wan Street,
Fo Tan
Sha Tin
999077

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Anonymous
Unverified Reviewer
“Buyer/seller beware. Was selling my account on their site. Buyer disputed the account after receiving it. Then Player Auctions refunded buyer and my account was lost. They buyer changed the information and now has gotten away with the scam. Don't use this site if you want to sell your account. Only if you want to get a free one. Absolutely terrible experience.”
Helpful Report
Posted 4 years ago
Arshed Naeem
Verified Reviewer
“ALL BUYERS PLEASE STAY AWAY. I purchased OSRS Ironman Account with insurance. Account was all good for 6 months until recently Seller decided to reclaim the account. I opened a dispute requesting PlayerAuction help to have me reclaim the account back. I provided all necessary information which had showed that the account was reclaimed by the seller. I had extremely hard password set on it along with Authentication. I tried to reclaim the account via Jagex with the 6 months of information which I had but my request kept getting denied. I asked the seller to assist but instead he accused me of being hacked or Hijacked. I have 3 other accounts as well and none of them were hijacked or hacked. Then the seller showed a picture which showed he had requested the account to be transferred back to my email and I did not receive any email to have the password changed or the email had been changed. The seller escalated the same day I opened the dispute without trying to assist me. Today PlayerAuction decided to have the claim in Sellers favor without trying to help getting me the account back or trying to resolve the issue which I had. I just lost the account and $730. I DO NOT RECOMMEND PLAYERAUCTION TO ANYONE AS THEY DO NOT CARE ABOUT THE BUYERS. I have attached all picture which clearly shows the Seller and PlayerAuction had done absolutely nothing to assist me. At this moment I am out of the $730 and seller gets away with both my money and the account. Dispute ID: 129365 Order ID: 7191228 -Seller osrs Login: "Ramz5194" originated via gmail login -Sellers Name: Ramz Wassf FYI: I had sent many emails and tried to reach PlayerAuction via social media and provided them additional evidence which shows the seller had claimed the account back before the dispute was decided but unfortunately I have yet to receive any response back. If you come across this seller again trying to sell his account please do not purchase as you will be another victim of scam”
Helpful Report
Posted 4 years ago
Cyreall
Verified Reviewer
“Bought account then the seller reclaimed the account. Purchased their insurance and when the claim was filed, they sided with the scammer. Even with evidence showing it was reclaimed. Total waste of money and time! Do you use this scam site!”
Helpful Report
Posted 4 years ago
Alex H
Unverified Reviewer
“Privacy nightmare. I needed to provide less information when I opened a stock trading account.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Same as comment below. To buy you now need to supply a selfie of yourself, a copy of your drivers Licence and your credit card for them to approve payment. All customer service comms are canned automated responses and they do not answer your questions. Believe this is now a phishing site for identity theft. Stay Away!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“It was fine for the first few purchases, then they suddenly asking me for a photo of me irl holding my personal ID, the physical credit card, and my bank statement. Cancelled the purchases, and closed the account. It seems the system auto-refunded me, but in case it doesn't. I'll do a chargeback.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Gave some information to get nowhere. Seems like multiple layers of scams going on, at the lowest level it just phishes for account users who are considering selling. Im expecting lots of unwanted communications going forward now.”
Helpful Report
Posted 4 years ago
Maria Helena De Assis Rocha
Verified Reviewer
“Imagine giving photos of your ID/driver's license/passport/credit card/bank statements/and a selfie with said documents! for 'security purposes' for any small purchase. Just enough to commit lots of frauds with your personal info in some countries. Scam, stay away if you value your personal integrity.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Warning, Player Auctions advertises 20min delivery on their website. This is comes after you complete their incredibly questionable authentication process. Once you have made payment, you recieve an email asking for pictures of your drivers licence, a selfie of you with your licence, your credit card and your bank statement. I just spent the last 2 hours back and forth with them after they kept requesting clearer pictures or "uncropped" screen caps. Thankfully the process to cancel my order was easy enough. Hopefully the amount is not debited from my account. Take your business elsewhere. Save the headache and possible personal information fraud.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“pisslow website never buy”
Helpful Report
Posted 4 years ago
Nathan
Verified Reviewer
“Scammers ! Avoid them, no support even when you pay the "security fees", lost 80€ for a month now, I will not see my money again...”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Most BS ever seen.”
Helpful Report
Posted 4 years ago
Patchman
Unverified Reviewer
“A site which offers several payment methods but which blocks them when the bank accepts then asks you for a scan of your identity card your bank card a selfie of you and your card a bank statement... And what else your card secret visa code? What will they do with your personal data next?”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Suspended permanently upon registration”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“My original account from 4 years ago had normal purchases everything was fine until a purchase was delayed, saying verification required, odd, then I am told I must provide ID, Goverment ID, selfie with my ID, bank card photo, photo of money being withdrawn from my account, or pay using crypto currency. So I got my order cancelled and refunded after 2 months of waiting for a refund it finally came in. I tried again this year, and out of 7 purchases all on the same day. 4 worked seller interaction was good, then my last 3 purchases all got flagged for verification, I did the process and still they refused to release my purchases. They withdraw the money from my bank account, then the seller doesn't get it, because player auctions is holding it. What other website makes you do this? A Home loan? Honestly, I pay for my items, I expect my goods, not ridiculous excuses saying, give us all your personal information and ID and your address and your bank details, what a SCAM. I never got my final items, instead I had to cancel to try and get a refund. This is so dodgy, don't believe the good deals on their website, it is a honey pot to try and lure you in there, these guys are all chinese scammers.”
Helpful Report
Posted 4 years ago
Daniel Chun
Unverified Reviewer
“I Had a bad experience with this web site, I tried to buy that Game currency (worth about $230) with crypto wallet and its got underpayment, So I try to get my money back with coupon That I can use on that website, and they just answered me about choose to convert my refund cost to coupon or money and I choose to receive as a coupon , but after that no response after that. So I just keep messaged till they give a answer, and they reply me an empty letter every message, no any progress update / refund. Really horrible costumer services Anyone who watch my feedback please do not waste you guys money on this scam website.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“this is an absolute scam was instantly banned as soon as i gave my information. i ask why and have yet to get a straight answer”
Helpful Report
Posted 4 years ago
Cody
Verified Reviewer
“Instant banned my account because roomate. I have email proof I can send to you. I have a roomate. They made an account to buy with, I tried to do it 5 minutes later and they instant suspended my account saying 1 per household. What kind of rule is that? They refuse to let me have my own account because I live in the same house. Why the @$#* would that stop someone from making an account? Seems pretty shady to me. I would never spend over 100 dollars ona friends account for a website. Plus it seems like they are ripping people off down this whole list. I hate these people.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Absolute trash. do not use. just a scam.”
Helpful Report
Posted 4 years ago
AJ
Verified Reviewer
“I had made an account because I had found something I wanted to buy. As soon as I tried buying it said my account was suspended. I contact them and they tell me I'm perma banned but refuse to tell me why. It seems like they only want to collect information on you before banning you. That's sketchy.”
Helpful Report
Posted 4 years ago
PlayerAuctions is rated 4.4 based on 930 reviews
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