“Exceptional staff and company. Very professional throughout the whole process. Communication was very efficient and to the point. A great experience all round. Thank you”
“I’ve been with Plico for three months now and “so far so good.” There was no hassle when dealing with them right from the start. Everything was explained and clear. I’ve had two issues with the Alpha batteries one was when they had a global maintenance done a month ago (issue was a system error displayed on the battery) and just recenly when alpha ess decided to upgrade the monitoring platform again. The issue was failure of battery to charge from the grid. Both issues where resolved with Plico’s support system and had been resolved in less than 24 hours.”
“Outstanding sales and service, from my initial Enquiry to the installation. A very professional organisation from start to finish. They did what they said they would every step. The panels and battery together are providing me with surplus energy and at a very fair weekly payment.”
“Installers were fantastic. Had no issues and everything was explained along the way. Saved well over $600 on first electricity bill and that was at the start of winter. All in all very happy with Plico and can’t recommend them highly enough.”
“In a nutshell: great to be part of this vvp community and feel we are part of a solution.
You guys are really listening. At some point we weren't getting SMS anymore which made it hard for us to plan around vvp events (turn on airconditioning before vvp start time; plan to go out for dinner at night etc) but you turned it around and we're getting the notification again.
Why I didn't give a perfect score is because I am still not sure how the compensation is going to work. Particularly when members have paid for the system upfront. Also I would imagine that the size of system should be a factor for compensation. It would be good to also understand better how much flex was provided (I understand 2mw? - seems low for 2000members) and what the market prices were for the events.”
“From the first interview to getting the installation Plico have been very pleasant and professional and have had no issues. Also have had follow up calls to check if everything is ok.
Wonderful service.
Lindsay Wills.”
“From my first telephone conversation to the installers leaving Plico were nothing but professional! Everything ran smoothly and I was get in the loop regarding every process. The app is easy to use and now no worry about huge power bills!”
“Dealing with police was made very easy, all done over the phone.
The installation was very smooth, and seamless. We now have exalent power supply from our solar panels, plus battery storage.
If you are thinking about solar energy, I can highly recommend Plico.
Philip and Sharon
Busselton wa.”
“Since the instillation of the batteries and app no issues. The guys who installed the system were professional. I do recommend putting a bullard to protect the system. After care some times take time to get back to you. But in all happy.”
