“After a terrible night in a local hotel and my scheduled crossing was not until 1345, I tried my luck for an earlier crossing outside the +/- 4hr window. I was greeted by a lovely lady: Emma who informed me it would be £60 to get the next crossing. One phone call later and she had sorted it for me. She went above and beyond to get me on the next crossing and carried out her duties with a smile! Thank you”
