“I have waited for a year to be able to order my ring. I had lost my original rings and wanted to replace them.
I ordered a 1 carat lab created channel set blue and white diamond ring. I waited for weeks to get it.
I opened the ring box and my heart sank. It wasn't the ring I had ordered. It was a .5 carat ring and the blue diamonds are like an aqua marine color. Not the pretty blue they put in there website.
I contacted them by phone and by email. No one would help me. All I wanted was to send this ring back and them and send me what I had paid for. No response. I don't know what to do now. I hope this gets their attention.”