Pong Cheese Reviews

Name: Pong Cheese
Rating: 2.17

2.2 Rating 35 Reviews

29 %

of reviewers recommend Pong Cheese

Company Reviews

Questions

Metrics

2.2

Based on 35 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0843 837 2200

Email:

hello@pongcheese.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gift basket for my daughter and his boyfriend. They absolutely loved it. Delivery and all the cheeses were perfect. Thank you”

Helpful Report

Posted 4 months ago

“I purchased this gift for my parents as a Christmas present last year. I was looking for something different and with me living in the USA, buying for them is never easy. Seeing as they are both foodies, I thought this would fit the bill. I purchased an annual subscription, where they would receive a box of cheese every other month for a year. The boxes never failed to appear on time, and were always met with delight from my elderly parents! They would always call me to let me know what they received and how much they enjoyed it. I couldn’t be happier with the service I received from Pong Cheese (great names btw!), as they were always responsive to my questions and never failed to answer promptly. I would recommend them to anyone looking for a unique gift.”

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Posted 3 years ago

“Very surprised at some of the reviews on here! I had a subscription for about a year, as well as one off boxes before that. Not a single problem with any delivery. Always well packaged, freezer packs inside kept cheeses cool. Only one cheese I found not to my taste, but that’s my own opinion and not reason to give a low review! Had some superb cheeses and only stopped subscription due to pregnancy! Hoping to treat myself to the New Mum pack at some point next year!”

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Posted 4 years ago

“I received a 'new mum' cheese gift from a thoughtful friend and was incredibly impressed. Not only was it very well packed (with shredded paper we have since put on the compost) but 5ge cheeses were great and far better than anything I can find locally. I have since bought as a gift for my sister in law who loved it and will be buying again. Would highly recommend for anyone with an appreciation of really tasty cheese :)”

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Posted 4 years ago

“Lovely unusual cheeses - we had a problem in that the courier squashed our first box through our letterbox and Pong immediately sent us a wonderful replacement box which we really appreciate. Also ordered a box for my brother who lives in Switzerland and it was delivered really speedily.”

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Posted 4 years ago

“I don't often leave reviews but after the amazing service I received today it is only fair I do so. I had got my dates wrong on my cheese delivery and organised a get-together on said wrong dates. I called Pong and spoke with their customer service and they expedited my order a week early at no extra cost to myself. Correspondence was great over the phone and via email - I really felt like they went out their way to make this happen for me. Every previous delivery has been successful, every cheese delicious. We're over the moon to be honest! Thank You PONG”

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Posted 5 years ago

“I don't often post reviews but I felt the poor reviews on this site do Pong a disservice. I was gifted the monthly cheese boxes and they have all been excellent choices of cheese. I had no problem with delivery at all and the one time a cheese did go off (after I had had it for several weeks but within use by date) I contacted customer service and they replied the next day and replaced my cheese.”

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Posted 7 years ago

“Used a number of times, always great service, would recommend.”

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Posted 8 years ago

Pong Cheese is rated 2.2 based on 35 reviews