PoolSpot Reviews

Name: PoolSpot
Address: 17, Samuel Street, Camp Hill
Rating: 4.86

4.9 Rating 278 Reviews

98 %

of reviewers recommend PoolSpot

4.9

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

731240258

Email:

info@poolspot.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, the PoolSpot team provided an honest appraisal of my situation, and I couldn’t have been happier with the promptness of their service. In addition, their prices were exceptionally competitive. Highly recommended!”

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Posted 3 years ago

“Always helpful friendly polite you deserve a successful biz , wish you well”

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Posted 3 years ago

“Good and prompt service. Brett got the pool up to scratch and was sparkling the next day. Happy pool owners.”

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Posted 3 years ago

“Always pleasant and obliging”

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Posted 3 years ago

“Very friendly and helpful pool service. Helped us fix our pool Problem on the spot and at a reasonable price! ☺️”

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Posted 3 years ago

“Ross and his team at Pool Spot were excellent in every way. I recently heated my in-ground pool. When contacted for a quote Ross was prompt, the advice was clear and a number of options were provided for my consideration. The quote was competitive and more informative than others I received. The subsequent work, in a challenging location for the heat pump, was well-planned and completed with great consideration for neatness as well as effectiveness. I have been a regular customer at Pool Spot for a couple of years and the service and advice has been consistently spot on. I can highly recommend Pool Spot at Camp Hill!”

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Posted 3 years ago

“Excellent friendly service”

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Posted 3 years ago

“Ross and the team at Pool Spot always look after our enquiries in a professional and prompt manner. Have no issue referring pool spot on to any prospective customer. Exceptional service.”

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Posted 3 years ago

“Great service, nothing is too hard or too much for Ross and the team at Samuel St.”

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Posted 3 years ago

“I love Ross, Matt and Judy, they look after me like I’m family. I’m so lucky to have founds such a fabulous service close by.”

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Posted 3 years ago

“Good price but the most painful online order I have ever done. I wish they just told me they didn't want to deliver and I could have picked up but instead it took a week to send it and then the courier misplaced one of the boxes and it took another week to find these missing box and deliver that. Sorry it was a good price but just say no to delivery on future.”

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Posted 3 years ago

Hi Michael, Your claim that it took a week to send it and that we did not want to deliver is simply untrue. We ordered the products in that you asked for and we phoned you to say it had come in. You didn't phone back for several days later as you were away. The order was despatched 2 days after we received your payment. It's unfortunate that the delivery was delayed and one of the parcels was temporarily lost, but that is out of our control. Behind the scences, I contacted Toll several times to try to resolve the issue. It is unreasonable to expect express delivery of a 100kg consignment for $10. Granted, it shouldn't have taken as long as it did, but that was unfortunately out of our control.

Posted 3 years ago

“Amazing friendly service. Staff genuinely care about educating me and taking care of my pool needs.”

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Posted 3 years ago

“Fantastic service & price”

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Posted 3 years ago

“The team at PoolSpot Camp Hill are super lovely, and completed the job and explained everything to me thoroughly. Would highly recommend.”

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Posted 3 years ago

“I have already submitted a review and hope you received it,but will send another,one. Anyway, I said Ross was more than knowledgeable and helpful and in advising me didn’t go for the most expensive filter, but the best one for me. It has been installed, working really well and my pool has never looked so,good. Thanks all at PoolSpot.”

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Posted 3 years ago

“Top class, family run business. Genuine pool shop that is fair on price and gives great advice and service. Would highly recommend.”

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Posted 3 years ago

“I have nothing but good things to say, I booked poolspot for a visit when we first moved in, he was so helpful and gave me so much information on things to do to make our life easier. I ended up booking them for monthly visits to keep the pool healthy! She is looking gorgeous at the moment... thanks poolspot!”

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Posted 3 years ago

“Excellent service . Great customer experience and they have a large array of equipment. Will definitely be a long term customer. Brian”

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Posted 3 years ago

“Ross and his team couldn’t be more helpful or honest! Appreciate and respect any advice Ross gives regarding pool and equipment.”

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Posted 3 years ago

“Great personal service with the team at PoolSpot, treated like a person and not just a number. Also requested a pool clean at short notice and the guys fit me in. Highly reccommend them.”

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Posted 3 years ago

PoolSpot is rated 4.9 based on 278 reviews