Hi Michael,
Thank you for your feedback.
Please can you email us at cs@popgear.com with your order number and we will sort out the refund for you.
Thanks,
Popgear
“I ordered a Marvel sweatshirt for my Grandson’s birthday. Unfortunately I received a T-shirt instead! Although it was the wrong item, Popgear was very courteous and efficient in offering either a replacement or a refund.. I decided on a partial refund and it was all sorted out very quickly. By the way, the T-shirt is excellent quality and my Grandson loves it! I will be ordering more items for Christmas 🤶”
Hi Paul,
We are so sorry to hear you've received the wrong item.
We are unable to find your details on our system.
Please can you email us at cs@popgear.com so we get this resolved for you as soon a possible?
Thanks,
Popgear