“My grandson Freddy was a bit down on his 8th birthday last week until I handed him a "Piggy" T-shirt from Popgear!! Great quality, quick delivery and one very happy boy x”
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review. As per our email exchange, I can now confirm you have been refunded in full.
Thanks,
Popgear
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review. As per our email exchange, I can now confirm you have been refunded in full.
Thanks,
Popgear
“Popular designs best range of Disney and Marvel I've found online, current trends especially for kids. All sizing is excellent, products wash really well and good quality. Highly recommended and fast delivery too!”
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review. As per our email exchange, I can now confirm you have been refunded in full.
Thanks,
Popgear
“If you are looking for any popular TV, Film or gaming merchandise style wear you need look no further.
Great value for money and great quality.
Both my kids and I love their choices and range of T-shirts and Hoodies.”
Hi Jessica,
Thank you so much for uploading this ever so adorable picture !!
We are so thrilled to hear you and the kids like our products.
We really hope to serve you again soon!
Stay safe
Team Popgear x
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review. As per our email exchange, I can now confirm you have been refunded in full.
Thanks,
Popgear
Dear Jose,
Thank you for taking the time to give us your feedback. We are sorry your item had not arrived when you wrote this review and have tried to contact you several times to help resolve this.
We have checked your item's tracking and can see that it was delivered on 21/09/2020. We would really appreciate that you get back to us if this is not the case so that we can help fix this for you with a matter of urgency.
If it has been delivered, we sincerely apologies that the item took 6 working days to arrive to you in Spain. As it was an international shipment from the UK, there are some current COVID related delays.
Many thanks & please do not hesitate to get in contact with us. We are here & happy to help.
“They cancelled my first order stating "Insufficient stock", yet when I ordered again the next day all items were available but had increased in price.
When my order arrived there was one t-shirt missing out of four ordered. No response to my email query and the phone number just rings for about a minute then says "Sorry, your call cannot be completed at this time, please hang up and try again later".
Very disappointing.
EDIT: After posting my initial review Popgear contacted me to resolve my issue. Within two days I received the missing t-shirt and a refund equivalent to the extra I'd spent on the second order. I've increased my rating from 1 to 5 due to the customer service received once they made contact and the fact that my niece loves the t-shirts I bought her. I just wish they had responded to my initial queries without having to leave a grotty review.”
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review. As per our email exchange, I can now confirm you have been refunded in full.
Thanks,
Popgear
“Highly recommend. Bought the Harry Potter jumper for my young daughter. The quality is top notch, and washes soooooo well.
Will definitely be back again.”
