poptelecom.co.uk Reviews

3.00 Rating 2 Reviews
50 %
of reviewers recommend poptelecom.co.uk

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I reported my service was down to POP Telecom & it took 9 days to reinstate it. Scheduled days for the work were advised but further delayed without any communication from POP. Their customer service is non-existant & they're ready to blame BT Open Reach for their failures. I got sick of doing all the chasing. I asked one of their supervisors to let me know if there was any change but she didn't bother to contact me as promised. All in all a shambolic experience. POP may be cheap but so is their customer service. I was run round the block & they even sent me an email 3 days after the line was fixed, claiming they were working on my fault. From bad personal experience, don't use them if you have a choice
Helpful Report
Posted 3 weeks ago
Very happy with their service and broadband.
Helpful Report
Posted 1 year ago
poptelecom.co.uk is rated 3.00 based on 2 reviews