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Porters Lux Reviews

4.2 Rating 50 Reviews
80 %
of reviewers recommend Porters Lux
Read Porters Lux Reviews
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Phone:

0299096789

Email:

vip@porterslux.com.au

Location:

Lansvale Shopping Centre,
Shop 11/210 Hume Hwy,
Lansvale
New South Wales
2166

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Anonymous
Anonymous  // 01/01/2019
Poor customer service, misleading information about product.(said item was in stock and ready to ship but was not in stock until 2 weeks later). I even rang to confirm that item was in stock before i placed the order and was told it was and would be shipped within 24hrs of order being placed.
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Posted 3 weeks ago
Amazing customer service went above & beyond to locate what i was after
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Posted 1 month ago
Great service great communication cant fault it at all highly recommend for all needs alcohol related 😂
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Posted 1 month ago
Got my WT Generations bottle,$850 value, delivered unscathed, professionally packed, prompt, great service, well done 👏
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Posted 1 month ago
Was very happy the Wine arrived packed so well thank you
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Posted 1 month ago
We previously bought this Tequila infusion as a gift for some friends and they really liked it. When they came to visit you were the only supplier that had it in stock when they were looking to buy some more, so we ordered up extra this time to keep them happy :-)
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Posted 3 months ago
Excellent communication and very prompt delivery. Thank you!
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Posted 4 months ago
Best price delivered to remote area within 4 days, brilliant 👍
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Posted 4 months ago
Was able to purchase a product which is no longer available at my normal bottle shop. Easy to order online, quick shipping, great communication and service. Thank you. Have used your company previously and will definitely do so in the future
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Posted 5 months ago
I would rate this company well. Original order was not available. While there was some delay in communication, after some good conversations, a further order was provided which exceeded original order value and for no extra cost. Happy with the service provided once we were able to chat and understand what had happened with the original order. Was very happy to receive the order in good condition and expectations were met. Overall good service was provided, staff did go beyond to satisfy the order and happy with the product.
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Posted 5 months ago
Do not recommend this company whatsoever. Zero communication from them when one of the boxes of beer I had ordered was broken in transit. Had tried to contact them on multiple occasions to work out next steps and had never received a response. This isn't the first time they've been highly unprofessional with zero care factor. When I previously ordered from them they didn't notify me that the stock I had ordered was on pre-order and it took for me to follow up the shipping weeks later for them to finally let me know they were waiting on stock, again after multiple attempts to contact them Don't waste your time with this company or if you have to, at least purchase through a third party for refund claim protection as we had thank goodness, we'd be out of pocket otherwise.
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Posted 5 months ago
I ordered a bulk quantity (x40) of the Seoul tonic for personal use over time. I have just received it and they all expire in 3 months time - very unimpressed, how can I use 40 of these tonics in 12 weeks. I would expect better quality control
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Posted 5 months ago
Ordered a case of Ara Single Estate Sauvignon Blanc 2023 on 29/05/2024. There was no sign of when order was fulfilled. I tried calling Duncan Else twice and e-mailed for further details. No response. He finally returned my call 13/06/2024. Delivery expected next week! The delay in delivery of wine and lack of customer support is most disappointing. I will not be ordering any more wine from Porters.
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Posted 5 months ago
Porters Lux were promt with their delivery, unfortunately the wrong bottles were delivered.
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Posted 6 months ago
Great Customer Service!!! Highly recommend!
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Posted 6 months ago
Purchased 3 bottles vok cherry brandy. Delivered extremely quickly to local PO. Was pleasantly surprised when I opened the box to also discover a free gift of a cocktail shaker and pair of sunglasses. Thank you. Will definitely be ordering from you again.
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Posted 6 months ago
Prompt service and quick delivery. Pricing was the best by a good margin
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Posted 6 months ago
It's a gift
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Posted 6 months ago
Ordered the wine it was very good price!
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Posted 6 months ago
Very competitive pricing and great delivery times. Oh and delivery was free!
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Posted 7 months ago
Porters Lux is rated 4.2 based on 50 reviews