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PostBoxShop.com Reviews

3.9 Rating 376 Reviews

74 %

of reviewers recommend PostBoxShop.com

Company Reviews

3.9

Based on 376 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

About PostBoxShop.com:

Post box Shop will only source their products from reliable manufacturers in the UK and Europe where we can guarantee that only the finest materials are used. We will not import and supply the inferior goods from the Far East that are readily available in today’s market on other websites and retail outlets.

You can be assured that you only receive products of the finest quality. Most of our products comply to BS EN:13724 AND Secured By Design New Homes Guide 2014.

Post box Shop can cater for all styles and tastes whether you require a traditional or modern post box, we will have the solution.

Our range includes

Freestanding letterboxes
Surface mounted mailboxes
Recessed postboxes
Through the wall post boxes
Rear access post boxes
Mail chutes
Anti-Arson letter boxes
Fire rated post boxes
Post boxes for gates and railings
Secured by Design Letterboxes
Bespoke boxes
We carry stocks and can normally supply within five working days.

Our range of post boxes is constantly changing to meet the publics needs and demands to ensure that Post box Shop remain the No 1 supplier of post and mail boxes in the UK.

As well as our extensive range of individual boxes we can supply post boxes for commercial buildings and apartment blocks.

Visit Website

Phone:

01233 229297

Email:

info@postboxshop.com

Location:

PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford
Kent
TN23 6LL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only had it a few days so not tried and tested for all weathers and circumstances yet. Hoping that will take most of our mail. Seems sturdy.”

Posted 6 years ago

“good price, quick delivery”

Posted 6 years ago

“Service good however I still have not received the goods due to PArcel Force mess up”

Posted 6 years ago

“Although the service from PostBoxShop was excellent, the box purchased was very expensive and not worth the money.”

Posted 6 years ago

“User friendly website, free and prompt delivery. Goods exactly as described, and fitted in minutes.”

Posted 6 years ago

“Very happy with the service - quick delivery”

Posted 6 years ago

“We are pleased with the box and it was delivered on time but the young office staff need more training before being allowed to answer the phones We would recommend this company to others.”

Posted 6 years ago

“Smart looking, well made and easy to put up. Should last for many years.”

Posted 6 years ago

“fast delivery. smart to look at and easy to fix”

Posted 6 years ago

“Seems solid and well made. Large enough for packages and watertight. Arrived promptly.”

Posted 6 years ago

“Good product at a reasonable price”

Posted 6 years ago

“Post box arrived quickly and it was easy to install with the instructions”

Posted 6 years ago

“The postbox was fine, and arrived very quickly. The dimensions were a bit smaller than advertised though - apparently based on incorrect dimensions from the manufacturer. I phoned to discuss the issue and had a very helpful conversation with the customer service person, who took the issue seriously and gave me various options. I got the overall impression that the company was trustworthy despite this error.”

Posted 7 years ago

“Good appearance and capacious. Easily mounted using the template printed on the delivery box, and the soft spacers will accommodate surface undulations. All fittings provided although the supplied torx wrench would be frustrating if you relied on it to tightening the fixing screws. A small hand could retrieve the contents through the top flap, so try a different model if you need security. We bought it because it seems weatherproof. Wish we'd bought one years ago.”

Posted 7 years ago

“The product itself is good quality, and as described. It feels good quality - not flimsy at all, and the moving parts like the delivery flap and door feel solid. There are 3 "drill outs" (you have to drill these through before using) for screwing to a wall, which I personally found to be in a slightly awkward place - they are quite close to the bottom of the delivery flap mechanism, which means getting at them is not as easy as it could be. My preference would be for them to be in a more accessible spot, or for there to be more hole options than just 3 hole. This is a minor annoyance though and shouldn't put anyone off. Regarding service from PostBoxShop themselves, I'm in a quandry as to how to score this. On the one hand, the placement of the order was lightning fast - I placed the order at the weekend, and by lunchtime Monday the item had been dispatched - very prompt! However, I had specifically requested in my order notes that the vendor contact me in order to arrange a delivery date, so that I could arrange to be at home to receive the delivery. I didn't get any such contact - just a "your order has been dispatched" note. When I contacted the vendor to ask what that mean in terms of delivery date, I was told (quite abruptly and with no apology for not having contacted me as per my request) that delivery would be the next day, and was given a Parcelforce tracking number (why is this not supplied with the dispatch notification I wonder?). So I had to at short notice take a day away from work to receive the delivery.....which never arrived. Using the supplied Parcelforce number was no help, since the Parcelforce site was not updated all day. As it turns out the delivery came the next day, which meant that despite my efforts to avoid neighbours being bothered by the delivery - I had to pick it up from a neighbour. I don't think it's unreasonable to expect that a company specifically geared around easing the burden of deliveries from 3rd parties, could do more themselves to help make their own deliveries smoother. All in all though - happy with the purchase.”

Posted 7 years ago

“Post box bought to replace a metal one which had become rusty & unsightly due to sea air. Looks good & hopefully will do the job. Delivery was quick & it was well packed. However screws for fitting were missing - very disappointing!!”

Posted 7 years ago

“vey good product - just wish they made a smaller one. so few have vertical letter opening.”

Posted 7 years ago

“I am very pleased with the products however the delivery of the goods via Parcel Force was unsatisfactory. I was not at home & have no near neighbours so the parcel was not left on the 1st attempt. The driver left a card to say the parcel had been left at a PO which is not my local PO. I was not given the option for the driver to attempt a 2nd delivery which I waited in for. When I queried this with Parcel Force l was told that the arrangement was due to your contract with Parcel Force. As a result I had to make a round trip of 6 miles to collect the parce as opposed to less than 1 mile. I found it strange that the parcel had not been placed on my local route. Patricia Smith”

Posted 7 years ago

Hello Mrs Smith, Thank you for your feedback. We will contact Parcel Force and pass on your comments. We will also ask explanation of why this happened. If we cannot get guarantees from them, we will change our courier service in order to provide a smooth shopping experience to our customer from time of order to delivery. Kind regards

Posted 7 years ago

“Low prices & very prompt & efficient service.”

Posted 7 years ago

“Great postbox and exactly what I was looking for. Well packaged and arrived quickly. Delivery was too expensive though.”

Posted 7 years ago

Thank you Julie for your feeback. We are glad you like your new postbox. As for the cost of carriage, we are trying on a regular basis to renegotiate prices with our courier to make sure we charge the best rate for their service. We tried cheaper couriers but they were damaging our goods! Please note goods can be collected in our premises if more convenient.

Posted 7 years ago

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PostBoxShop.com is rated 3.9 based on 376 reviews