Postboxed Reviews

4.6 Rating 3,008 Reviews

91 %

of reviewers recommend Postboxed

4.6

Based on 3,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Popular Questions:

Delivery

How does Postboxed deliver? How long does Postboxed take to deliver? Does Postboxed deliver on time? How is accuracy and good condition of items delivered by Postboxed?

Customer Service

How can I contact Postboxed? How quickly does Postboxed resolve customer queries?

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About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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How do I contact Postboxed?

Helpful Report

(2 months ago)

You can contact Postboxed by Email, Live Chat and Telephone.

Helpful Report

(2 months ago)

85.42%

Industry Average

“ I used Postbox to buy a couple of stocking filler Christmas presents, and I was very impressed with their service. The items arrived quickly and were a good quality. I recommend these sellers. ”

- Rachel Peck

“ Excellent customer service and you can choose delivery date. ”

- Claire Harman

“ Unfortunately my goods never arrived, hence 3 stars. I went online to the chat line and asked where they were and straight away I had a reply. I was offered a re send which wouldn’t have arrived in time, so I was given a refund, which was dealt with more or less straight away. So very good customer service. ”

- Rosie Robertson

Postboxed Reviews

Customer Service - Good