Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.89

4.9 Rating 3,491 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

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Posted 2 months ago

“Good and wide selection of books. Helpful discount for first-time purchasers. Very good pricing. Excellent monthly booklet. Speedy and very well-packaged delivery. Well done! I've already recommended you to my family. One suggestion (purely for my particular taste!) - Any Christian suspense/thrillers (eg Terri Blackstock, Randy Singer, Brandilyn Collins...) on the horizon? Thank you very much.”

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Posted 2 months ago

Good afternoon, Thank you so much for the positive review and for sharing the Postscript brand with your family, we appreciate the recommendation. We’re pleased to hear you’re enjoying the monthly catalogue and that your orders are arriving safe and sound. We take a lot of pride in our packaging, so it’s great to know it’s hitting the mark. We're always keen to hear from our customers regarding the types of titles they'd like to see in our catalogue, so your suggestions have been passed to our catalogue team for consideration when purchasing future titles. Please keep an eye out in the fiction section of our catalogue and online. Kind regards, Postscript Customer Services

Posted 2 months ago

“See my complaint sent a few minutes ago.”

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Posted 2 months ago

Good afternoon, Thank you for your feedback and for letting us know about the issue you've had with one of the items ordered from us. We understand how disappointing it is to receive an item that doesn't quite fit the description, and we always strive to resolve issues like this as quickly as possible, in the most convenient way for our customer. I'm glad to see that a member of our Customer Service team has been in touch and processed a refund for you. I'm pleased that the other items you ordered are as expected, and I hope you enjoy them. Kind regards, Postscript Customer Services

Posted 2 months ago

“Excellent selection, very good prices. Customer of many years”

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Posted 2 months ago

“I was disappointed that Postscript Books used Evri to deliver the book, rather than Royal Mail. I would like Postscript Books to use Royal Mail because Royal Mail is unionised and has better conditions of employment for its employees than Evri, which is not unionised. Furthermore, giving trade to Royal Mail would help boost a company that delivers letters, which is an important public service.”

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Posted 2 months ago

Good morning, Thank you for sharing your feedback with us. We understand your concerns regarding our primary courier and the importance of supporting unionised workplaces and public services like Royal Mail. Choosing the right delivery partner is a balance of reliability, cost, and service, but we take our customers' values seriously. With this in mind, we do also offer Royal Mail as an alternative means of sending your parcel. This can be selected at checkout when placing your order online. If ordering over the phone with us, all you need to do is tell the agent your preferred courier, and they'll do the rest for you. Kind regards, Postscript Customer Services

Posted 2 months ago

“I am sighted with the range and quality of Postscript Books. Itwill be my first stop for all books in future.”

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Posted 2 months ago

“I am impressed by Postscript Books. Telephone service is prompt,friendly and efficient. The catalogue is interesting and regularly refreshed. Speed of selection and ordering is important and recommended, as titles which prove popular run swiftly out of stock.”

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Posted 2 months ago

“I love the variety of books l can purchase,the phone service is always very good,l collect from myical lost office because l am out a lot,different shift patterns at work, fantastic service”

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Posted 2 months ago

“What a wonderful resource, a place where I can find unusual and interesting books. I can browse from the comfort of my chair at home and find excellent presents for friends and family. Thank you, Postcript!”

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Posted 3 months ago

“The book waas as advertised and arrived on the due date, and left in a safe place.”

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Posted 3 months ago

“All was ok. I hope not to much money will be spent on P.R. to make the company top heavy with admin as has happened with other companies.”

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Posted 3 months ago

“Super source of reduced books”

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Posted 3 months ago

“Cannot recommend Postscript enough, excellent choice of books at fantastic prices. First rate customer service and friendly helpful staff, really are a joy to deal with and eco friendly packaging as well.”

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Posted 3 months ago

“Friendly,professional and swift”

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Posted 3 months ago

“All arrived promptly as ordered.”

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Posted 3 months ago

“As always first class but your choice of delivery co for this area of London needs looking into in our vie view. Your packages have been in past left put in the rain. We live on a corner cite and the Post Office has been fine for our 40 year residence!”

Helpful Report

Posted 3 months ago

Good morning, Thank you for the kind words about our service, we're thrilled to hear that you have been happy with us and what we offer. However, I am sorry to hear about the issues with your recent deliveries. The courier should not be leaving the parcel out in the rain, and I'll make sure that this is raised with them for investigation. You can choose to have your parcel sent with Royal Mail, and this can be selected at checkout or when placing your order over the phone with us. All you need to do is tell our Order Processor that you'd like it sent with Royal Mail, and they'll get that arranged for you. It is slightly more expensive, but is a tracked48 service so would arrive quicker than a standard 3-5 working day service with Evri. Kind regards, Postscript Customer Services

Posted 2 months ago

“A ‘first time’ experience of your company Postscript and I have been most impressed. A great selection of books.”

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Posted 3 months ago

“Good service from Postscript Books. Prices are reasonable, and the dispatch of books is swift.”

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Posted 3 months ago

“Extremely efficient service and books always received promptly and are well-packed. Prices are always reasonable.”

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Posted 3 months ago

“My favourite bookstore! Nearly always something really interesting in the catalogue.”

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Posted 3 months ago

Postscript Books is rated 4.9 based on 3,491 reviews