Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.88

4.9 Rating 2,488 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“postscript is ok, nice selection, some of the prices are comparable to amazon and annoyingly, they dont deliver to inpost lockers like they used to”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your comments regarding our selection of titles, though I'm sorry that your preferred InPost locker delivery is no longer available. The reason our courier stopped delivering to InPost Lockers is because their network was struggling to handle the sheer volume of parcels. To make sure you still have convenient delivery options, we've teamed up with various click-and-collect shops, including Royal Mail. We're hoping that this gives you just as many, if not more, choices for delivery. Kind regards, Postscript Customer Services

Posted 1 week ago

“I am happy with the selection of books available . The opportunity to purchase slightly damaged books at a reduced price is very good.”

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Posted 2 weeks ago

“Everything ok thankyou.”

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Posted 3 weeks ago

“On the whole a good service in particular the people who answer the phone”

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Posted 4 weeks ago

“A very good and often surprising range of books available at some reasonable prices, sometimes even allowing for postage, less expensive thn Amazon - !”

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Posted 1 month ago

“This book is a worthwhile read giving insite into the man by someone, Fiennes who served and fought alongside the arabs as done by Lawrence”

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Posted 1 month ago

“Good choice, great service.”

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Posted 1 month ago

“Lots of interesting books of good value. Bought some Anna Jacob’s books recently which I hadn’t but the book about the Celts was disappointing. It had illustrations but they were just black and white on poor quality paper. I bought it because I like their designs, would have liked colour illustrations.”

Helpful Report

Posted 1 month ago

Good afternoon Valerie, We're so sorry to hear that the book about the Celts didn't quite meet your expectations, especially regarding the illustrations. We really appreciate your feedback – it helps us understand what's important to our customers. If you have any questions about our books before placing an order in the future, please don't hesitate to reach out! We're always happy to provide more details. And of course, if you'd like to return the book, please do. A member of our customer service team will be in touch to discuss the best way to go about this. Kind regards, Postscript Customer Services

Posted 1 month ago

“Normally good quality books arrive in perfect condition but for the last order one book had slightly damaged pages- crushed.”

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Posted 1 month ago

Good morning, I'm so sorry to hear that a book from your recent order arrived with damaged pages. That's definitely not the experience we want you to have. A member of our customer service team will be in touch shortly to discuss how we can make things right for you. Kind regards, Postscript Customer Services

Posted 1 month ago

“Excellent history books at reduced price”

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Posted 1 month ago

“I find the catalogue easier to choose from; but a downside is that on my last couple of orders the some of the books have not been available; the notification of the order received/delivery etc. is very good. Overall I am happy to keep on ordeing!”

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Posted 2 months ago

“Good range of books. Easy ordering and payment. Prompt delivery. Delivery companies not always the best, leaving parcels un unsuitable places and sometimes just throwing them into the garden”

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Posted 2 months ago

Good afternoon, Thank you for your lovely feedback about our book selection, easy ordering, and prompt delivery! We really appreciate you taking the time to share your positive experience with PSB. We also hear your concerns regarding some of the courier companies and their delivery practices. We are taking this feedback seriously and are continuously working to ensure a smooth and reliable delivery process for everyone. Please rest assured that if your order encounters any issues with delivery, such as parcels being left in unsuitable places or thrown into the garden, we will absolutely resolve it for you. We'll either arrange a replacement or a full refund. If you experience a delay, please don't hesitate to contact us, and we will follow up with the courier immediately. Our aim is for your PSB experience to be excellent from start to finish, including delivery right to your door. Thanks again for your support! Kind regards, Postscript Customer Services

Posted 1 month ago

“I am always satisfied , happy with the purchases I make from Postscript Books . They are generally of a high quality and packaged well .”

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Posted 2 months ago

“Reasonable pricing, prompt delivery and an interesting range of books.”

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Posted 2 months ago

“Decent service all round and prompt delivery of goods.”

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Posted 2 months ago

“Speedy service and well packaged and an excellent choice of books”

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Posted 2 months ago

“I find the catalogues very interestng with a wide choice of types of book. My purchases have alway been rewarding reading, Goods well packed and notice of despatch appeciated.”

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Posted 2 months ago

“The firm is very efficient, reasonable prices and helpful staff. Delivery arrangements excellent. However, the range of categories seems to have diminished, for example, at one time I seem to remember there was a whole extensive category of medical books.”

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Posted 3 months ago

Good morning, Thank you for your kind comments regarding our prices, staff and the deliveries that you've received. Though I'm sorry that you feel that our range of titles aren't quite what they used to be. We welcome feedback and suggestions from our customers if there is a particular genre or author that they'd like to see more of, so if you have anything in mind please feel free to get in touch and let us know. Kind regards, Postscript Customer Services

Posted 3 months ago

“A very good, varied selection. I'm mainly fiction now though, after years of history etc. when I was younger.”

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Posted 3 months ago

“Excellent service as usual from all those at Postscript. However Evri has never been a reliable delivery carrier in this area leaving parcels balanced on th front gate, father than the porch.”

Helpful Report

Posted 3 months ago

Good morning Geoffrey, Thank you for your feedback regarding your ordering experience with us, I'm pleased to hear that you've been happy with the service that we offer and that you've received your order. However I'm sorry to hear about the not so happy experiences with your deliveries. We always make sure that this sort of feedback is escalated with the courier's complaints team so that it can be reviewed internally, so thank you for bringing this to our attention. I will ensure that this is fed back to them for investigation so that it can be actioned accordingly. Kind regards, Postscript Customer Services

Posted 3 months ago

Postscript Books is rated 4.9 based on 2,488 reviews