Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.88

4.9 Rating 2,641 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received many books from Postcript Books over many years and throughout the experience has been a delight. I cannot recommend them enough and the only words I would use are oustanding and excellent! They never fail to please and I always look forward to the next monthly catalogue which always gives excellent value for money. Long may they continue. Arthur Young.”

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Posted 3 weeks ago

“Always a book of interest to me ,mainly factual but certain fiction”

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Posted 3 weeks ago

“I have used Postscript for perhaps ten years, and I have always found them courteous and efficient. The books arrive promptly and in good order and continue to widely recommend the firm.”

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Posted 3 weeks ago

“Postscript , always on time, really good chioce of books, prices affordable. Thank you”

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Posted 3 weeks ago

“Having used Postscript Books in the past I recently found myself browsing their website. To my delight I found 4 interesting aviation books which I ordered and they were delivered within 5 days. I find that Postscript Books has a huge variety of books to suit most tastes at extremely competitive prices. I would highly recommend this company to anyone.”

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Posted 3 weeks ago

“Hi! No problem with PostScript, very good. However, delivery is not good; Rain, snow, any weather, the package is left near the door, the bell never rang, no knock at the door, no anything just left near the door. I am at home all day and the bell is perfect. Change delivery company!!! Best regards, Michel”

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Posted 3 weeks ago

Good afternoon, We're sorry to hear that your recent delivery didn't meet your expectations. It's definitely concerning that your package was left exposed to the elements without a knock or doorbell ring, especially when you were home. That's not the delivery standard we aim for and we'll ensure that this is escalated with the courier's customer care team for review. We understand how frustrating it is when packages aren't delivered securely, and we appreciate you bringing this to our attention. Your feedback about the delivery process is incredibly valuable as we continuously review our couriers performance. With that in mind we are currently offering an alternative option for delivery and you can now choose to have your parcel sent via Royal Mail, which is slightly more expensive at £5.50 but is a speedier tracked48 service and can be selected at checkout. We hope that this might be a suitable option for you moving forward if you'd prefer not to have Evri delivery your parcels. Kind regards, Postscript Customer Services

Posted 3 weeks ago

“The choice of books is fabulous and the service is excellent”

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Posted 3 weeks ago

“Super books, super service, happy customer.”

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Posted 3 weeks ago

“Polite and efficient telephone operator, a pleasant tranaction,”

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Posted 3 weeks ago

“Very impressed with the choice of books, the ease of ordering and prompt delivery.”

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Posted 3 weeks ago

“I have always been very pleased with the books offered by PostScript - there is a wide range of interests and the prices are good! Since I joined I have enjoyed books on many subjects which normally I would not have read.”

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Posted 4 weeks ago

“Generally, excellent service. - except for delivery. I would rather they didn't use Evri, in my experience the worst courier. My criticism of Postscript is the number of damaged deliveries I've received. They should use DPD, as they used to. And they need to use stronger boxes. On two occasions, I've received just an empty box, with the contents having totally broken through the packaging and been separated and lost. Speed of delivery doesn't matter to me, but the condition of the books is paramount.”

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Posted 4 weeks ago

Hi Michael, I am very sorry to hear that you appear to be having issues with your books being delivered to you in a condition both you and we would expect. We do not currently have the ability to use DPD as you have yourself identified, but I can assure you that we are constantly reviewing our delivery partners to ensure we can attain the best service while also maintaining value for our customers. Our service with Evri continues to surpass our expectations and consistently achieves successful delivery rates of over 98%, which from an industry perspective is very good. However, we do recognise that where we view this from a holistic perspective, individual concerns from our customers matter just as much. We will raise an investigation into the depot servicing your local area with a view to addressing any mishandling locally which may be impacting on your experience with us. Beyond this, as I said previously, we are always reviewing the delivery options we can offer to our customers and as a result of this we have recently taken on a new delivery option via Royal Mail's Tracked48 service. Perhaps this may be an option for you on future orders if your experience has previously been better with them? The service costs a little more at £5.50 but as is implied, the service is a 48 hour trackable service where the standard Evri option is 3 to 5 working days. I know you stated time is not your biggest driver for making your concerns but the alternative service may provide you with another, better local option for yourself and your future orders. Please continue to let us know if you have any concerns with future orders or deliveries, we welcome feedback as an opportunity to review our services and assess the impact on our customers. With that being said however, I do hope your future orders are handled as you and we expect and there will be no concerns to report. Kind regards, Postscript Customer Services

Posted 3 weeks ago

“Fantastic item and service”

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Posted 4 weeks ago

“I have been a customer of Postscript for several years - and they have a fascinating range of books! I now only allow myself one purchase a month. I use them for gifting - and for myself. I adore history and theology - and I can simply indulge at fantastic prices. Now I have a grandson - I can also indulge for him as well. Their range seems to offer more and more options. Only once have I had to contact customer services - and they couldn't have been more helpful. I cannot recommend them more highly, for the curious or the obsessive mind.”

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Posted 4 weeks ago

“Great company, great books. Very good friendly people on the other end of the phone.”

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Posted 4 weeks ago

“Excellent selections. Fast delivery.”

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Posted 4 weeks ago

“Book was as described. Very informative”

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Posted 4 weeks ago

“Very happy with service provided including the postage provided Thank you”

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Posted 4 weeks ago

“easy to use”

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Posted 4 weeks ago

“I have been dealing with Postscript Books for years, and have always found them prompt and reliable. I have recommended them to my friends, and anybody who was interested!”

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Posted 4 weeks ago

Postscript Books is rated 4.9 based on 2,641 reviews