Poundshop Reviews

Name: Poundshop
Rating: 2.32

2.3 Rating 37 Reviews

30 %

of reviewers recommend Poundshop

Company Reviews

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2.3

Based on 37 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Poundshop 1 star review on 13th August 2022

Keren Humphreys

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered last Sunday, order wasn’t picked until today (Saturday) 6 days later for half of the items to be out of stock but were in stock at the time of ordering. No customer service number and no reply’s to emails. Avoid at all costs. Joke of a company”

Helpful Report

Posted 1 year ago

“Order 15th May 2022 PShop said del by DPD Sat 21May between 8pm-9pm. Odd time to deliver however. Watched tracking 23stops away 15stops away 11stops away then it just vanished. Its now 20:23 get an email "sorry I missed you collect your parcel from Co-op in next village" "I never left the ruddy seat at the window looking for you" I dont have a car. Whining YES Whingeing YES. Do your job. Customer service 0121 647 2569 I ring, tape answers, "your in a queue". 20mins in queue gave up. Never had any bother with poundland when I could shop on two feet. If you want my advice even if the goods are good value, the prices cheap. DONT Keep your money. Save it up. Shop online somewhere who knows what they are doing.”

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Posted 1 year ago

“I placed an order and opted for the pay later option. I received confirmation if the order by e mail, which stated that I would receive and e mail with delivery tracking information. I have not received any delivery tracking info and I haven’t a clue when I can expect delivery. Klarma, the company that collects payment e mailed with full details of my order, however no Mention of the delivery date. I contacted Klarma, who responded stating that I should contact poundshop. The whole thing feels like a scam and as I can’t get in touch with poundshop, I have e mailed Klarma cancelling the order and instructing them to delete my data”

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Posted 4 years ago

“Two orders never arrived..waited weeks and eventually got a refund for the first order. Still waiting to find out if I get a refund on the second. I used paypal so should be able to claim. Will not order from them aragain”

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Posted 5 years ago

“They must be the most careful packing company I have ever come across where they prepare any leakages in sealed bags for safety when being transported to customer and every day they have an offer that you cannot refuse to order and I just love these so much as they use the best quality boxes and never get any breakages or spills.”

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Posted 6 years ago

Poundshop is rated 2.3 based on 37 reviews