Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,481 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Mutsy Evo Raincover on Tuesday afternoon and received it the following day. Normally these have to be ordered in from Mutsy directly, and can take up to 2-3 weeks, so was very pleased with the quick delivery.”

Helpful Report

Posted 9 years ago

“Really simple process, very easy to order. Managed to get a car seat that is out of stock almost everywhere else and it was delivered extremely quickly. I'd thoroughly recommend Pramcentre.Co.uk”

Helpful Report

Posted 10 years ago

“Price was the best I could find but I had three issues. 1. I paid for my purchase with my Amex. The money was initially deducted from my Amex statement but I got an email from Pramcentre saying that payment had not gone through. It transpired that the Pramcentre have an issue with Amex payments and eventually the money was credited back to my account but this wasn't a good first impression. 2. When I tried to call Pramcentre the following day, I put through the option for Internet enquiries. I rang up twice but each time it rang through and I was eventually cut off. I emailed but no one got back to my that day. The next day I put through the option of sales and eventually after 22 minutes I got through to an operator. Up until the point of getting through though, I really thought that the Pramcentre was some Mickey Mouse venture and I had been scammed! Luckily your operator (Amy) was professional and dealt with my query. 3. Once I'd worked out I'd have to put my order through again, I made a second order. Later that day, I got a call from your warehouse that the product was not in stock and I would have to wait for two weeks. This was despite the website saying my product was in stock and that it would be delivered within 3 working days. Overall have not been happy at all...and I haven't even experienced the delivery of my item!”

Helpful Report

Posted 10 years ago

Hi there, Thank you very much for your review. I am extremely sorry about the experience you have had with the Glasgow Pram Centre. I have forwarded your review over to my manager, She has advised that she will do everything she can to make sure this never happens again. Many thanks, Louisa

Posted 9 years ago

“Great item, amazing reduced price!!”

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Posted 10 years ago

“Lovely nursing chair, very comfortable and easy to assemble. Fantastic service and quick delivery as always from Glasgow Pram Centre!”

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Posted 10 years ago

“simple easy to use website and products are good prices. easypay feature is a bonus as well”

Helpful Report

Posted 10 years ago

“Knew what we wanted, so easy to find on the website. Click, pay, it arrived Recommended”

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Posted 10 years ago

“I thought it was excellent service, the delivery was less than 24hrs and it was free. The price was cheap for what you got. Will certainly use again if my daughter gifts me with another grandchild. I also tweeted my delight.”

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Posted 10 years ago

“Bought and paid for a child silver cross pram and been trying to call since Friday to see when it would be getting delivered ... Every time you call you are kept on hold till I just hang up . No time to be wasting on the end of a phone and it's repeats your call is important to us ..”

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Posted 10 years ago

Hi there, Thank you very much for you review. I am extremely sorry about the service you have received. I do apologise also about the wait for someone to answer your call, unfortunately we are extremely busy and are doing our very best to answer all of our calls as quickly as we can. Can i please have your delivery postcode please or order number and i will be more than happy to check a delivery date for yourself. My apologies again. many thanks, Louisa

Posted 9 years ago

“Product arrived quickly and was well packaged. The only disappointment were the instructions were very poorly written and hadn't been proof read which made me feel uneasy as we purchased a car seat for our young daughter.”

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Posted 10 years ago

“Great chair, easy to assemble, looks great too”

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Posted 10 years ago

“excellent customer service the staff is very helpful.. I will definitely be ordering more stuff for my babies cot and I wish the store was nearby to me I'd always be in there lol.. but thank you for ur help”

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Posted 10 years ago

“Great stroller.fast delivery.HAPPY CUSTOMER ;)”

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Posted 10 years ago

“Really easy to order online but not so easy when I wanted to add something onto the order. Staff though were very helpful and eventually sorted things for me.”

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Posted 10 years ago

“Very good service ordered a cot bed on Friday night came today very good service and excellent quality”

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Posted 10 years ago

“Terrible service and product! After stating delivery is 3 days, I had to call after a week to chase up where my order was. When the crib was finally delivered it was the wrong colour to what I had ordered. The bedding that comes with the crib is not 'white' as the description states, it's more like a degrained White that makes it look dirty and grey. Very disappointed with this.”

Helpful Report

Posted 10 years ago

Hi there, Thank you very much for you review. I am extremely sorry about the service you have received. Our website states that we will call you if the item does not appear to be in stock ( you will find this in our terms and conditions ) I am extremely sorry that we delivered the wrong goods to you, I have passed this review along to my manageress who is making sure that this does not happen again. I will also look into why the colour of your bedding looks different in the picture from the bedding you have received as this should have never happened. My apologies again. Many thanks, Louisa

Posted 9 years ago

“I found the pram centre online store very easy to use , took me 5 minutes to order my baby's new travel system , I chose to do the payment plan to spread the cost , can't wait to see my new pram in the flesh in November .”

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Posted 10 years ago

“very quick delivery”

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Posted 10 years ago

“Good Quailty.Thnx”

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Posted 10 years ago

“very pleased with my order and prompt delivery many thanks.”

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Posted 10 years ago

Pramcentre.co.uk is rated 4.3 based on 2,481 reviews