Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,480 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

Write Your review

Tell us how Pramcentre.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was excellent and the item order was better than expected for the price paid”

Helpful Report

Posted 8 years ago

“Excellent service and very prompt delivery. Definitely to be recommended, I shall use Pramcenter again.”

Helpful Report

Posted 8 years ago

“Delivery arrived before the delivery date we where giving absolutely brilliant as we really needed a new buggy for our daughter and we really like the buggy well worth it”

Helpful Report

Posted 8 years ago

“Bought an Emmaljunga pram in May for my first baby which was due in August and we were not offered the footmuff. As our baby is long he was out of the carrycot by 4 months so went into store on 26th November to order the footmuff to find it was discontinued therefore had to order the plain black footmuff. Come 20th december we still hadnt received the footmuff but after being on hold for 45mins I gave up trying to get through. My mum phoned on 29th December and got through after 30mins on hold to be told they would phone her back on 3rd Jan once the supplier opened. No phonecall on 3rd therefore I phoned on 4th Jan and was told the supplier didn't open until 9th and I would get a phonecall then. I received nothing from them so called again on 12th Jan and vented my frustration at them having my money for 6 weeks and I still didn't have the footmuff and no one had bothered to call me back. Was told footmuff would be in within the week. Sure enough no phonecall and after being hold hold again was emailed to say it was the wrong footmuff which had even delivered but it was similar so did I want that????? Demanded to speak to the manager but she was busy and did eventually call me back to say she was overtaking my order. Amazingly it only took 10 days for the correct footmuff to get to me even though I had been waiting 2 months before that !!!!!! The worst customer service I have ever experienced!!!”

Helpful Report

Posted 8 years ago

“I had tried to find the item on the internet and locally and was just about to give up when I saw that The Pram Centre had one in stock! The ordering was simple and the item was delivered quickly. At each stage The Pram Centre kept me up to date with the progress of my order. I would highly recommend! Thank you!”

Helpful Report

Posted 8 years ago

“Had ordered wrong mattress as couldn't find it on the the sight thy phone and made the adjustment”

Helpful Report

Posted 8 years ago

“We ordered a Quinny Buzz Xtra and Maxi Cosi car seat in Dec so we had plenty of time for delivery before out baby arrived in Feb. We were told it would take 2-3 weeks for it to arrive in store and then they would contact us. By the end of Jan, we still had not heard from them so phoned to double check that the order was in store. We were told it wasn’t but that it would be in that week or at the weekend at the latest. Again, we had no contact from them so phoned on the Saturday to check it was us in for us to pick up. We were told it wasn’t and that it would be another 2-3 weeks for the delivery to arrive. This meant that the delivery would not arrive until well after my due date. When I said this to the lady I spoke to, she asked how likely it would be that the baby would arrive on the due date!!! We decided to go into the store the next day to find out what was happening as it had been almost 2 months since we placed the order and our baby was due in 9 days. When we spoke to them in store, there was no pram and it would definitely not be in store in time for us but we could have the car seat – at a much higher cost than the deal we had agreed! By this point, we decided to stop the order and get our deposit back. With our baby due so close, we were very upset and this had caused us huge stress. We went straight to Mothercare to see what we could do quickly. They ordered the products we wanted and said it would be 3-5 working days for delivery – which is exactly what happened! We had such a positive experience with them, with lovely staff understanding just how awful our experience at the Pram Centre had been. We also paid less for the product in Mothercare than at the Pram Centre with service that out shone! I don’t usually write negative reviews but I could not let this go without sharing our experience and at such a late date in my pregnancy. I can’t express how disappointed I was at a time when everything should be about excitement about our new arrival!”

Helpful Report

Posted 8 years ago

“Avoid like the PLAGUE!! They take your money and don't send you your order! And never respond to emails”

Helpful Report

Posted 8 years ago

“We've bought many prams from the pram centre ,and have kept coming back because we have always been very happy with the service we have received ,with 8 children the pram centre has always been our 1st choice thank you guys for a job well done .”

Helpful Report

Posted 8 years ago

“Knowledgable staff, friendly service and cost effective”

Helpful Report

Posted 8 years ago

“Ordered the V.I.B bubble crib 3 piece set in blue when delivered it was pink called and they send a blue one out next day delivery”

Helpful Report

Posted 8 years ago

“Delighted with my high quality purchase!”

Helpful Report

Posted 8 years ago

“Delivery was fast. I got a fantastic product for a great price! Brilliant service :-)”

Helpful Report

Posted 8 years ago

“Great we buggie fantastic for the money”

Helpful Report

Posted 8 years ago

“Quick and easy to use. Quick deliver and great product”

Helpful Report

Posted 8 years ago

“The website and delivery service was good. £5.99 was just a but expensive for delivery other than that it was good. I tried to change my order after paying but before dispatch and found it difficult to do so , I tried to add an item on but ended up leaving it as I couldn't figure out how to do it. Thanks”

Helpful Report

Posted 8 years ago

“I Orded a bag from you guys about 2 or 3 months ago the money went from my account and I never heard anything and I didn't receive my order. So I sent in a email to be told it wasn't in stock when online it said it was in stock which is terrible. To then ask for a refund to be told it will be in next week so I waited again but the next week came and I still didn't get the changing bag nor a message to say sorry. However after 3 months of waiting I now have the bag I just think the customer care could have been much better or just a email to be told what was going on.”

Helpful Report

Posted 8 years ago

“From order to receipt everything was first class. Goods are of high quality, price was very competitive & delivery was very quick. All in all the shopping experience was excellent. Would have no hesitation in recommending this company.”

Helpful Report

Posted 8 years ago

“Excellent customer service. Pram delivered next day free of charge. Kept up-to-date of progress of delivery and given a one hour delivery slot. Would highly recommend the Pram Centre to all.”

Helpful Report

Posted 8 years ago

“I bought a new pushchair for my 1 and a half year old son its easy to use easy to put together as its only front two wheels u put on very impressed with it.”

Helpful Report

Posted 8 years ago

Pramcentre.co.uk is rated 4.3 based on 2,480 reviews