Thank you for your feedback Javier, we are happy to hear you have enjoyed your course with us. We wish you all the best for your future in your Fitness Career!
“The courses themselves were great, and the teaching staff were even better! I did have a few issues when booking the courses I did (1) the guy on the sales team was pretty unhappy about me asking what the actual attendance days of the courses were (the website only had a start and end date so you couldn't tell from the website what days you would need to actually attend in between) and he was actually quite rude to me about it. (2) once I made a decision to do a course based on the course days being Wednesdays I booked it and paid for it and then after that I was informed that the course day had to be changed to a Tuesday which meant that I would have to take time off work and consequently lose money. I understand that sometimes these things happen and again my issue is with the way the sales/customer service staff dealt with it as they were pretty rude to me about the fact that this was a bit of a pain for me, telling me that I had chosen to book the course as a diploma so I was unable to do the two courses separately which would have meant being able to do Wednesdays rather than Tuesdays. They made it sound like it was my fault that they had changed the day.
On the whole though the actual experience of the course days and the teaching was the best I have had from any of the providers I have trained with (and I've trained with a lot!) so I would definitely recommend Premier to any of my friends, I just think their customer service could do with some work!”
Thank you very much for your feedback. We are sorry to hear of the issues when re-booking the course date. A member of our Customer service team will be in contact to discuss this in further detail with you. In the meantime, we are delighted to hear that you enjoyed your course and we will pass your feedback on to your tutor. We wish you all the best in the future!
“Although there were quite a few changes in instructor during the course, Laura Cull was very knowledgeable and organised and used great teaching methods.”
Thank you for your feedback. We are glad to hear that the tutor has been approachable on course. We hope you have enjoyed the course with Premier so far
“My training with premier is currently very enjoyable and I feel I have learnt a lot in such a small space of time. I'm very excited to become a qualified PT and I feel the training I am getting from Premier will prepare me well for this change in career.”
“Very good but not easy to learn all different types of training systems. Good experience with good experienced people. The hardest part, is when you just start to do all studies, different language, many different types of words. All this studies was big step to me, i liked my teachers, and online learning with videos. Thanks for help guys. I suggest every one this course who think, the sport is his part of life.”
“I found that the overall course was good and teaching was good. BUT the wait time for the A&P exam is ridiculous! This needs to be sorted out, they have 2 weeks to mark it and it still takes longer!”
“Course was good and intense ( to be expected )
Course tutors in particular Greg Issacs and Craig Salmon was great very helpful and informative at all times.
Venue at David Lloyds Dartford was good but at the time undergoing a refurbishment which in the gym great results but incase of the class room was a let down due to no doors being fitted so the noises travelled into classroom was distracting especially on exams .
The only criticism is the length of time receiving Certificates seem to take too long to receive .
Overall tho I would and do recommend Premier to others as I intend to carry on with more CPD courses with Premier and would like to thank them for guidance in my new career.”
“The trainers and people were really good. The course was really enjoyable and I would definitely recommend it. I would have left a 5 star review but it took 5-6 phone calls and 6 months to get my certificates.”
“Overall, I really enjoyed my course with Premier. The 6-week intensive diploma program was full on, but worth while. I feel we could have benefitted from more group training practical sessions, with direct instruction from our mentor versus "pair-up and try on your own." I feel the class learned lots together during our circuit and kettle bell training days, and a few more hands-on training sessions similar to those would have been beneficial. I also feel that shadowing or a short internship with an established trainer would really benefit new students. Trying to break into a fitness industry as a "green" personal trainer can be difficult and an internship with a gym-based trainer could improve confidence, build skill sets that could set the new students up for a successful future.”
“Here are the Pros:
Excellent training materials covering what we needed at each stage. The materials were engaging and easy to read.
The tutors were all knowledgeable and approachable and engaged the learners well.
Cons:
I felt the biggest gap for me is what exercises do we do with clients and how to create a well thought out session plan. It would have been nice to have a resource that explains exercises for each muscle group and how to use these exercises effectively. I've since found a resource that I've invested in that tackles this and much more.
Overall I would recommend Premier and I've been really impressed with the careers service team who've answered all my questions and queries quickly and easily.”
“I feel like the follow up from the course is deeply lacking. I haven't received my certificate yet and I haven't really been followed professionally at all. I discovered only by calling yesterday that the membership to then require the insurance wasn't something already set up for me but actually something I had to request. I feel there could be a more efficient and attentive process with graduated students.
Having said that, I am happy with the course and with where I am at.”
