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Prezzybox Reviews

4.5 Rating 58,290 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ella Jackson
Verified Buyer
“Everything from prezzybox was great. However Hermes delivered it and the box was squashed and damp when I received it. Luckily nothing was damaged”
Helpful Report
Posted 5 years ago
Alison Harrison
Verified Buyer
“Very easy ordering on website,not received items yet so can't comment further.”
Helpful Report
Posted 5 years ago
Frieza Mahmood
Verified Buyer
“I found the service fast, efficient and responsive with a great selection of products. My niece love her pamper treat!”
Helpful Report
Posted 5 years ago
Annabel Nock
Verified Buyer
“It was very good. I bought the personalised chocolate for father’s day. I would have preferred more options for the pictures on the front”
Helpful Report
Posted 5 years ago
Chris Ashton
Verified Buyer
“Hermes are the worst delivery service”
Helpful Report
Posted 5 years ago
Wendy Chapman
Verified Buyer
“The web site was easy to use. The product I brought arrived promptly and is beautiful. My only concern was when it arrived the packaging was damaged. I was very concerned that it would be damaged but luckily not.”
Helpful Report
Posted 5 years ago
Sarah Armstrong
Verified Buyer
“Lovely product and quick delivery.”
Helpful Report
Posted 5 years ago
Jess Wright
Verified Buyer
“Excellent customer service, asked if they could hurry my order along as I was late ordering for a special occassion, they got in touch with their partner and asked for me, received on time so thank you very much only problem is i ordered a multiface blanket at £30 which on arrival looks nothing like the advertised photo, the quality is poor and as for being a blanket.....its not much bigger than a hand towel. I will shop with you again but very disappointed.”
Helpful Report
Posted 5 years ago
Julia Landsiedel
Verified Buyer
“I was happy with my purchase. Ordered on a Sunday afternoon, received the following Wednesday via Hermes. Well packaged and happy with the product.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good company good quality”
Helpful Report
Posted 5 years ago
Pauline Willcox
Verified Buyer
“Service was quick happy with my purchase. Thankfully it was well padded as the courier had squashed my parcel. Luckily the item was fine. Would use prezzybox again as there are some unique gifts.”
Helpful Report
Posted 5 years ago
Laura Holmes
Verified Buyer
“First time using it great idea. Products well priced. However given the name “prezzy box” I was really surprised there was no gift packaging option, I would have paid extra for that”
Helpful Report
Posted 5 years ago
Geraldine Rupp
Verified Buyer
“Item arrived promptly, communication regarding delivery - excellent. Was slightly disappointed of the size but bought as a pressie, so I don't know what the products are like. Thank you.”
Helpful Report
Posted 5 years ago
Tim Oliver
Verified Buyer
“Easy to use and nice products.”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future Prezzybox.
Posted 5 years ago
Olivia Pedley
Verified Buyer
“Quick and easy to buy”
Helpful Report
Posted 5 years ago
Jennifer Kent
Verified Buyer
“Cool present ideas, easy to order”
Helpful Report
Posted 5 years ago
Holly-mae Kozyra
Verified Buyer
“Great range of gifts at varying prices. It would be better if you could choose to send to the receiver of the gift especially if you live apart and if there was an option to receive gift on a certain date. So a Father’s Day present going to your dad on Father’s Day or near abouts.”
Helpful Report
Posted 5 years ago
Roxanne Maynard
Verified Buyer
“Fast delivery, good range of gift ideas”
Helpful Report
Posted 5 years ago
Lesley Culligan
Verified Buyer
“My daughter was very pleased with the gift and I was pleased with the prompt delivery and service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Website easy to use. Good quality gift and prompt delivery”
Helpful Report
Posted 5 years ago
Prezzybox is rated 4.5 based on 58,290 reviews
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