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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sue Johnson
Verified Buyer
“Web site easy to use and process speedy Well done Prezzybox”
Helpful Report
Posted 5 years ago
Richard Bethune-Wright
Verified Buyer
“The site and the process of ordering was a breeze and was extremely smooth. Although I have received my good yet the selection of gifts are wide and vast. Would recommend”
Helpful Report
Posted 5 years ago
Eloise McCart
Verified Buyer
“Loads of cool stuff”
Helpful Report
Posted 5 years ago
Emma Franklin
Verified Buyer
“Great website, easy to use. Fantastic products. Very happy thanks”
Helpful Report
Posted 5 years ago
Hannah Clements
Verified Buyer
“My shopping experience was great because the website is laid out clearly and I was able to scroll through lots of items that were all very cute, thoughtful and personal.”
Helpful Report
Posted 5 years ago
Gregory Ryan
Verified Buyer
“Easy to navigate with some really different gift ideas from what I’ve seen elsewhere”
Helpful Report
Posted 5 years ago
Robert Whiting
Verified Buyer
“A great range of prezzies! It would be an improvement if the name chosen for a personalised gift was shown in the order confirmation page before the payment page, rather than just showing the product with the generic name.”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We appreciate the feedback. We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Bernard Harding
Verified Buyer
“Quick and easy to locate what I was looking for, a good description of product.”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Anonymous
Verified Buyer
“The ordering for another delivery flipped it back to my home address, a email from me to explain and everything put right. It's now going to correct delivery address. Excellent service. Many thanks.”
Helpful Report
Posted 5 years ago
Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We hope you'll choose to shop with Prezzybox in the future. Thanks again, Prezzybox.
Posted 5 years ago
Jackie Churcher
Verified Buyer
“Great novelty gift....recipient loved them! But very overpriced in the end!”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a review! Many Thanks, Prezzybox
Posted 5 years ago
Michael Steel
Verified Buyer
“Nice and easy”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Julie Gregory
Verified Buyer
“Great selection of gifts, but adding greeting cards would be great.”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review, we appreciate the feedback, We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Leah Joynson
Verified Buyer
“Quick and easy purchase”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Heather Buckley
Verified Buyer
“Really nice!!”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Dirk Aldous
Verified Buyer
“Good experience - slight muffle over putting the boiling persons name Also in the delivery address?”
Helpful Report
Posted 5 years ago
Hello, Thank you very much for your feedback. Many Thanks, Prezzybox
Posted 5 years ago
Carolann Bushell
Verified Buyer
“Bit of a mix up with courier so took a few days to get here. Unfortunately after the persons bday whom it was for.”
Helpful Report
Posted 5 years ago
Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks,
Posted 5 years ago
Kevin Bilham
Verified Buyer
“Looking forward to the delivery of the gift arriving a very easy step by step how to make an order and a great selection of fun ideas”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I would love to be told the estimated arrival date before ordering, but otherwise good”
Helpful Report
Posted 5 years ago
Marilyn RACE
Verified Buyer
“Very good easy to follow”
Helpful Report
Posted 5 years ago
Tasmin Jackson
Verified Buyer
“This site is easy to use, the buying system is easy to understand and you get emailed order confirmation as soon as you purchase. Great!”
Helpful Report
Posted 5 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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