Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,290 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

Ewfb

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

Prezzybox 1 star review on 10th April 2025

Francis

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Received my purchase in a couple of days!”

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Posted 5 years ago

“Very quick delivery, good products”

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Posted 5 years ago

“The chocolate cup I bought was slightly chipped and had a "stitch" from the mould that was used to create it, but other than that, no major problems.”

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Posted 5 years ago

“The Smash cup was well received and was opened within 5 mins of arriving. Well packed and presented, order was late arriving so would order earlier in the present CIVID times. Would have given excellent if it would have arrived sooner:”

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Posted 5 years ago

“Good customer service and quality products”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“They were very helpful”

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Posted 5 years ago

“Quick and easy order and delivery. Product box was slightly damaged when opened but pleased other than that. Thanks!”

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Posted 5 years ago

“There was a good variety of gifts at great prices and all arrived on time with no issues. Would definitely look on here again.”

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Posted 5 years ago

“The delivery and ordering were all very prompt. The package could do with more sellotape as my box was open when it arrived, fortunately, everything was still there.”

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Posted 5 years ago

“I ordered some presents for my mum’s birthday as a surprise. She loved it! Thanks Prezzybox to make my mum’s birthday a lot more special!”

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Posted 5 years ago

“All good but a day late”

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Posted 5 years ago

“Quick and easy to use even on mobile devise. Easy to navigate website.”

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Posted 5 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We hope you'll choose to shop with Prezzybox in the future. Thanks again, Prezzybox.

Posted 5 years ago

“Prezzybox was easy to use and navigate, easy to personalise my product! Can’t wait to see the final product!”

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Posted 5 years ago

“Still waiting for delivery x”

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Posted 5 years ago

“Looks amazing thank you”

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Posted 5 years ago

“There were good products to choose from and all within budget. As I ordered it before time, it would have been good to say when I wanted the present delivered.”

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Posted 5 years ago

“Beautiful pen set received & very quick service. The only thing I would suggest is thicker padded envelopes as the tin case was bashed in & I had to try pushing them back out, managed all but one wee one.”

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Posted 5 years ago

“Present arrived on the requested day but was advised I'd receive delivery information. I didn't. If I had it would have been 5 stars.”

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Posted 5 years ago

“Excellent and speedy x”

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Posted 5 years ago

Prezzybox is rated 4.5 based on 58,290 reviews