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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Feras Bouri
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy to use website with lots of unusual gift ideas. The one time I had an issue, it was resolved incredibly quickly with minimal fuss.”
Helpful Report
Posted 5 years ago
Laura Page
Verified Buyer
“Really pleased with the choice of gifts :D got my friends fave sweets by chance for her birthday ,and can’t wait till she receives them! Only down fall, I could not see where to personalise her name for the box. If that’s an option. Would have been good. Thanks though:)!”
Helpful Report
Posted 5 years ago
Stephen Jones
Verified Buyer
“I found what i wanted for a birthday present.”
Helpful Report
Posted 5 years ago
Janet Stephens
Verified Buyer
“Quick delivery shame it wasn’t tracked.”
Helpful Report
Posted 5 years ago
June Hood
Verified Buyer
“Liked the unusual gifts and the fact that they arrived for birthdays on time”
Helpful Report
Posted 5 years ago
Heather Smith
Verified Buyer
“Despite all that is going on arrived quickly for my daughter’s birthday x”
Helpful Report
Posted 5 years ago
Carly Oxley
Verified Buyer
“Easy to function, great gifts, however because one of the items I had ordered had ran out of stock it was replaced with one similar, for me this isn’t a problem however I wasn’t given the option to cancel it”
Helpful Report
Posted 5 years ago
Zara Yaqub
Verified Buyer
“fluffy and warm”
Helpful Report
Posted 5 years ago
Bronwyn Tosh
Verified Buyer
“I love the products! There's great variety and fun things. However, when shopping for presents to be delivered to the recipient it's been a bit tricky... I would have preferred for both items to be shipped together, but this is strange times and could be something you were not geared for.”
Helpful Report
Posted 5 years ago
Ian Rutter
Verified Buyer
“Really good service easy to order and received in good time, that's considering the virus outbreak. I would highly recommend this company.”
Helpful Report
Posted 5 years ago
Lena Anna Lepuschitz
Verified Buyer
“I absolutely loved how quickly it got delivered and the fun presents. The only thing was that I ordered it as a surprise present for a friend and when it got delivered the delivery person just left it inside my friends house where everyone could just take it without notifying him. I know that I’m these difficult time it’s all about contactless delivery still would’ve appreciated a notification of my friend :)”
Helpful Report
Posted 5 years ago
Katherine Rutlidge
Verified Buyer
“Great choice of items, fast delivery. Cant go wrong really!”
Helpful Report
Posted 5 years ago
Steven Rosenthal
Verified Buyer
“Great gifts with an edge”
Helpful Report
Posted 5 years ago
Alexandra Dean
Verified Buyer
“I was really impressed with range and different products you offer, also I love the personalised product absolutely brilliant !! The only thing I would add unless I missed it was a gift wrap option as my order was a gift to my bestie, also I wasn’t given tracking on when the order was despatched but saying that the delivery came earlier then excepted 😊 I will be a returning customer Thank you again”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good customer service.”
Helpful Report
Posted 5 years ago
Cate O
Verified Buyer
“very good quality and came pretty quickly!”
Helpful Report
Posted 5 years ago
Caroline Brewster
Verified Buyer
“Kept me well informed of my card and found it wonderfully easy to do on my phone”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great presents!”
Helpful Report
Posted 5 years ago
SUE SANDARS
Verified Buyer
“GOOD PROMPT SERVICE”
Helpful Report
Posted 5 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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