Price & Buckland Reviews

Name: Price & Buckland
Address: Benneworth Close, Hucknall, Nottingham
Rating: 2.96

3.0 Rating 76 Reviews

49 %

of reviewers recommend Price & Buckland

3.0

Based on 76 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Price & Buckland:

As leading school uniform suppliers based in Nottingham, we have a rich tradition and a wealth of experience in bringing exceptional range and service to meet our customers’ needs.

In addition to supplying bespoke school uniform to over 2,000 primary and secondary schools, we have supplied uniform solutions to the likes of Virgin and British Airways, as well as retailers such as Boots and British Home Stores.

Our overriding principle is a simple one. We want to provide high quality, affordable uniforms, in a socially responsible way, whilst supporting you through exceptional customer service.

Visit Website

Phone:

0115 964 0827

Email:

sales@price-buckland.co.uk

Location:

Benneworth Close, Hucknall
Nottingham
NG15 6EL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give this company a minus I would... My daughter is due to start her first year in secondary school tomorrow the 4th and her uniform has still not arrived you can imagine how we feel. They are now quoting the uniform may be with us week commencing the 10th unbelievable!! How can a company like this not get it right??? They know that this is their busiest time of the year so why are measures not put in place.. is it because they have our money now and do not wish to pay staff overtime .... most likely. There excuse was they have had lots of orders and are very busy.... well of course they have children return to school in September WHAT ABOUT ALL THE OTHER COMPANIES IN THE WORLD THEY MANAGE AND DO NEXT DAY DELIVERY WHY CANT YOU????? We now live in the 21st century not the 1800’s it’s because your GREEDY you take our orders and cannot fulfil them, it’s not on, all these poor children that cannot start or go back to school, or the poor children that do have to go in because of family circumstances and are going to be ridiculed by others, you should be ASHAMED of your selves. I feel sorry for the front line staff who are having to deal with all these problems and abuse, it is not their fault it goes a lot higher. It’s the one’s that we don’t see or hear from hiding in the background the ones that make the decisions the ones who take all the profit the ones who do not want to pay for extra staff the ones who do not want to pay overtime. I HOPE SCHOOLS LOOK AT THESE REVIEWS AND THINK TWICE ABOUT USING THIS COMPANY”

Helpful Report

Posted 8 years ago

“Nearly £4 for delivery and you have to pay for returns too! My daughter's school do not take deliveries so I can't avoid this extra cost. Someone really is making a lot of money out of school uniform. I tried to avoid this by finding a local supplier, P&B told me that they had delivered a quantity of the blue PE skort I wanted, to a local uniform shop. I visited the shop where they thoroughly checked their stock and orders only to confirm they have not had any skorts from P&B in the colour I wanted. What a waste of time and now money, I just hope that the skort fits my daughter and I don't have to send it back!”

Helpful Report

Posted 8 years ago

“What fantastic customer service. Friendly and very helpful when I needed help with buying the right size uniform. Couldn't do enough for me”

Helpful Report

Posted 8 years ago

“Refused to admit they had embroidered my son’s polo shirts in the wrong thread. His school uniform shirt is white with royal blue edging. I’d ordered his polo shirts twice before and the embroidery was done in royal blue. Latest order was embroidered in navy. Queried this with P&B to be told navy was correct. Clearly no quality control in place. Disappointed”

Helpful Report

Posted 8 years ago

“Garments are not up to standard, second pair of school trousers falling apart within a week of purchasing, I will be going back to Asda's own brand as 1, they are cheaper and 2, they are better made and last longer, don't care that they haven't got the schools log embroidered on them!”

Helpful Report

Posted 8 years ago

“Poor communication. Incorrect, and lack off. Multiple calls. Emails not responded to. Please schools, don't tie parents into using this provider. You are leaving them with a poor option when guiding them how to spend THEIR money.”

Helpful Report

Posted 8 years ago

“Great quality clothes. Prompt and easy service.”

Helpful Report

Posted 9 years ago

“Very quick reliable service”

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Posted 9 years ago

“The customer service from start to finish has been excellent on all of ours orders so far!!”

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Posted 9 years ago

“Very helpful on the marketing side. I worked with the Marketing manager Sarah Copson who I fount extremley good at her job. Would love to work together again”

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Posted 9 years ago

“I tried to click very good but it would not accept.”

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Posted 9 years ago

“Ordered my uniform late, helpful customer service and received before school started. Thank you :)”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“I really think that a company selling school uniform should realise that the vast majority of orders will be in the summer holidays leading up to the school start. 3-4 weeks to deliver an order in this period is not acceptable. Take on some temporary staff!! In addition, they had run out of stock for some items and despite ordering early these were not back in stock until after the school start. Also, they sent me the wrong item on two occasions leading to a lot of frustration and time wasted phoning them. Unfortunately the school uniform is not available to buy elsewhere, it it were then I would not use this company.”

Helpful Report

Posted 9 years ago

“Excellent quality. Tracked record of your parcel. Next day delivery. Customer service always excellent. Any queries customer service very prompt in replying.”

Helpful Report

Posted 9 years ago

“Great, prompt service.”

Helpful Report

Posted 9 years ago

Price & Buckland is rated 3.0 based on 76 reviews