Price & Buckland Reviews

Name: Price & Buckland
Address: Benneworth Close, Hucknall, Nottingham
Rating: 3.01

3.0 Rating 73 Reviews

51 %

of reviewers recommend Price & Buckland

3.0

Based on 73 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Price & Buckland:

As leading school uniform suppliers based in Nottingham, we have a rich tradition and a wealth of experience in bringing exceptional range and service to meet our customers’ needs.

In addition to supplying bespoke school uniform to over 2,000 primary and secondary schools, we have supplied uniform solutions to the likes of Virgin and British Airways, as well as retailers such as Boots and British Home Stores.

Our overriding principle is a simple one. We want to provide high quality, affordable uniforms, in a socially responsible way, whilst supporting you through exceptional customer service.

Visit Website

Phone:

0115 964 0827

Email:

sales@price-buckland.co.uk

Location:

Benneworth Close, Hucknall
Nottingham
NG15 6EL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful customer service! Order arrived when I was on holiday, instead of Royal Mail taking it back to sorting office for me to collect it was thrown over a gate, unfortunately not mine and no idea who's! Upon arriving back in UK checked tracking and I can see it was delivered but no idea where as it not my garden in the photo. Price & Buckland reply was Royal Mail confirmed delivery to correct address, they will need CCTV and a police crime number to start an investigation. Basically we aren't going to assist. I do not have CCTV bar a ring camera but no parcel was left on my property so not much help and police have confirmed without evidence there is nothing they can do, this would be between sender and courier to investigate/claim, as I expected. Price & Buckland are refusing to assist and are satisfied it was delivered albeit not to me, a minor detail! AVOID”

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Posted 1 year ago

“Good prices. Good quality of uniform. Very helpful staff. They would have got 5 but the website can be a bit clunky.”

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Posted 3 years ago

Hi Clifford, thank you for your positive feedback. Kind regards The Price and Buckland Team

Posted 1 year ago

“Fast and efficient service. Good quality products. Well priced. Wear well, wash and launder lovely. Well sized amd love the adjustable waist even on adult sizes. Excellent customer service on the one occasion I have had to contact them.”

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Posted 3 years ago

“- Super easy website to use - Quick Delivery always tracked and frequent delivery updates throughout, from checkout to door delivery - Jumpers always keep it colours, always look new, they always stay super vibrant and bright - Long wearing - Heavy duty Wonderful company no complaints or issues Thank you for an wonderful service everytime”

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Posted 3 years ago

“I was surprised with the delivery. It was right on time less than a week.”

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Posted 3 years ago

“I would give zero . Not even single star . It’s totally ripped off . The price they selling trouser is more than branded clothes. And cheap quality . Trousers bottom is not even stitched. Please someone stop them too fooling poor parents”

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Posted 3 years ago

“Ordered my child’s uniform and waited 3 weeks to then not receive but found they had refunded me without even emailing to say why or that my child would not receive his uniform. Absolutely disgusting service and not happy it’s the only place I can order my child’s uniform from”

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Posted 3 years ago

“quick delivery”

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Posted 3 years ago

“Blazer lining split from sleeve and back flap stitching came undone also trouser seam split ...this is after only one week's wear. I contacted P and B. and they offered me 10% discount if I could fix them myself or send them back for repair ...which would leave us without a compulsory uniform for goodness knows how long .....NOT GOOD ENOUGH as these are not cheap items .”

Helpful Report

Posted 3 years ago

“Unorganised, slow, you can order from wish and get it quicker! Our school decided to use this company for their school uniform this year. How unprepared and unorganised can one be????? Ordered the first week of august and it arrived a week later. Took two weeks to get a refund and the customer service lady was incredibly unhelpful at that. Ordered a new set of uniform 2 weeks ago and we are still waiting. Items out of stock and the kids have started school last week. ABSOLUTELY DREADFUL! Please order your uniforms a month in advance at the very least! And if you want to call in your spare time its impossible! They are only open mon-fri 8-5. How bloody convenient, no wonder why nothing gets done. Plus you pay for returns too?! You know you have parents wanting to order you should be more prepared!”

Helpful Report

Posted 3 years ago

“Awful company with unhelpful staff and poor quality products. They are the only company which sells the school uniform I require with the school logo. I ordered my uniform items in mid-July and still no uniform. The customer services have told me I should receive it this week, even though school starts in 2 days! I have kept my daughter's old uniform t-shirt just in case this was going to happen as I'm one of many parents in the same situation. Customer Services told me they are busy, and I understand that, but it's nothing new to them. July and August will always be their busiest time as a school uniform provider, so they should have a better plan. I've had to use this provider for the last three years and the quality still doesn't improve. The polo t-shirt goes very baggy. The cardigans buttons are very loose, so I sew an extra layer of cotton onto each one. The cardigans from experience also go very bobbly.”

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Posted 3 years ago

“I ordered school uniform items easily online. The clothing is very good quality and the information given online, for ordering the correct size, is excellent. The delivery was also quicker than expected. The downside is the cost of postage, and apparently no physical shops to visit.”

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Posted 3 years ago

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Posted 3 years ago

“Brilliant quality, fast delivery”

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Posted 3 years ago

“Very bad customer service rude unprofessional never order from them again They lie about the delivery time.”

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Posted 3 years ago

“Second time of ordering. Speedy delivery. Very impressed. However, I do not agree with having to pay charges to return items due to wrong sizing or incorrect items sent (not my error) There should be a process to return and request replacement at the same time, this works out quite costly. Shame there weren't stores who hold stock of uniform local to schools that use this supplier. Recently sent back an item.. I shall wait to see how efficiently a returns process takes.”

Helpful Report

Posted 3 years ago

“First time ordering from here and the service has been great including returns and refunds. I however wish there was a physical store one could go into to avoid refunds here and there. That said, the uniforms look great except the P.E top which looks cheaply.made. Would have to wait to see how the jumpers and cardigans fare after a few washes but in all, good service throughout.”

Helpful Report

Posted 3 years ago

Hi, We are delighted to hear that your first time ordering with us was a success. We understand your point about not having a physical store, however we have streamlined our returns process to make it even easier to return an item using our online system. It's disappointing to hear about the quality of the P.E top- we will take on board your comments and look into this. Thank you for taking the time to leave us feedback, it's much appreciated. Kind Regards, P&B

Posted 3 years ago

“A great service Worked like a dream Ordering in covid Thanks to your team! The order was made Delivery arrived with speed Keep up the great work In doing this deed!”

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Posted 3 years ago

Hi Rachel, Such positive feedback, thank you. Kind Regards, P&B

Posted 3 years ago

“Great quality clothes and quick delivery!! Although I’m not overly happy as I payed nearly £4 delivery to get my parcel then I had to pay another £4 to send it back as the blazor I got was slightly too big for my daughter. Then I also payed another £3.95 delivery for the 2nd blazor i ordered!!! I just hope the next one fits. I think the price you pay, there should be a free return service!!!”

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Posted 3 years ago

Hi, Thank you for the positive feedback, we really appreciate it. Kind Regards, P&B

Posted 3 years ago

“Great service”

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Posted 3 years ago

Price & Buckland is rated 3.0 based on 73 reviews