PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 677 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 5th June 2025

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smells amazing after 5 days even and he’s so soft”

Helpful Report

Thank you Sandi!! I hope you enjoy your soft dog's cuddles even more now!

“Even after a week after her last bath, my 2 year old Australian Labradoodle with wavy fleece coat, is so soft and light and fluffy and smells so clean still…and her highlights really stand out now! I really liked the previous products I was using, but now I am in love with Pride and Groom! Love with its light citrus smell, it’s easy applicator nozzle, and how light and fluffy her hair is…even after 7 days! I used the sensitive shampoo and the final coat conditioner…and oh…the two sided brush is the first brush that Charli actually loves…before this she would only accept the comb…even the $60 chris Christianson bush I bought! On my hair, the pokey side is softer than the others I bought—I think because it gives…and it sure speeds up blow drying!”

PRIDE+GROOM 5 star review on 16th January 2023

Helpful Report

Charli has the most beautiful hair, we are all so jealous!!! Thank you so much for all your kind words Charli's owner

“My order went to wrong address but asap it was here I let them no and had no problem”

Helpful Report

Thanks Paige! So happy we were able to fix the problem for you. Hope you enjoy the products!

“Customer service refunded me the difference using a coupon since the coupon came out within hours of me ordering without it.”

Helpful Report

We aim to please! so happy you had a positive experience.

“I never write reviews but this product is absolutely incredible. It smells so amazing I wish they made a human version!! I have a dog with long hair and one with short hair, and it makes both of them look, smell and feel great. So many people notice! I would definitely recommend using both the shampoo and conditioner, even subbing for a different shampoo or not using conditioner will not get you the same results. Do yourself a favor and buy Pride+Groom!!!”

Helpful Report

Thank you for this incredible review!! We are so happy you like the product. FYI - you CAN use Pride+Groom on yourself. We all do! It's Non GMO, sulphate, paraben, dye, toxin and cruelty free Made up of amazing essential oils that can benefit you too! Happy new year. xx

“I can't review your product because it hasn't arrived.”

Helpful Report

“The best shampoo ever! We have a beautiful dog with the thickest white fur and your shampoo and products are the best ever! OMG the scent is amazing! No more wet dog smell! Easy to brush and oh does he shine! Highly recommend these products! I love them so much I bought for gifts to others just to prove how amazing your shampoo is! If you love your dog you have to try this! You will not stop hugging your dog!”

Helpful Report

Hi Kathy Thanks for being such huge fan!! We love our happy customers. Stay tuned for more great stuff to come.

“Really liked how Harley’s coat was soft and smelled so good. Not the usual wet dog smell. And the Turkey is her favorite toy.”

PRIDE+GROOM 5 star review on 19th December 2022

Helpful Report

Thanks for the great review and the adorable picture of Harley with his turkey!

“Can’t believe how soft Wellie’s fur was after using the products. Everyone is commenting how good he smells and two weeks later I can still smell the products. So impressed!”

Helpful Report

Wellie looks super soft! I can smell him from here. Thanks for the great review. We are so happy you like the product!

“We have the sweetest little cava-poo named Bruno an we love to keep his hair long. The maintenance required for keeping a tangle free coat has been quite a challenge! I decided to try PRIDE+GROOM but was only going to order the shampoo, conditioner and the balm but after a chat with customer service decided to try the Only Brush. I was quite reluctant because the breeder and groomer have told us a comb is best, and most likely the only tool to keep our Bruno tangle free. When it arrived I tried it the very same night and was quite surprised how easy it got through his hair and how much Bruno enjoyed it. The next morning I pulled out my comb to double check his coat and see what the Only Brush had missed. MUCH TO MY SURPRISE, Bruno‘s hair was in perfect condition no knots, no tangles no matts! Needless to say I am so thankful that I decided to try the Only Brush, and cannot recommend it enough! It’s been a few days now and we are all still loving it including Bruno! He slowly rolls side to side as I brush him almost saying,….. mama you missed a spot, a little more to the left. Lol! Nightly brushing feel less like a “HAVE TO” and more like a sweet way for us to end our day. We hop in bed, turn the tv on and we are both enjoying ourselves! Thanks Pride+Groom!!!! Now we want to try the Mane Tame and the Swipe!”

Helpful Report

Hi Andrea, Thank you of this adorably amazingly thorough review! We love it so much. Bruno is perfection. The Mane Tame is a game changer!! The perfect quick clean that really cleans. Happy Holidays!!

“I LOVE this shampoo and conditioner SO much! I tell everyone that I know with pups that they have to try it because it is AMAZING! My pups smell so good and the smell lasts so long. I have given small amounts of our bottles to my brother and now he is a customer. I was so happy to see the holiday sample pack and this was my last purchase. It is the perfect gift for a dog owner. I wish I could have purchased a bunch to pass out to others. The next best thing is their customer service. I made a mistake on the address of this last gift and, even at their busiest time of the year, they fixed my mistake in record time and the gift arrived 2 days later! From a VERY loyal customer, Pat”

Helpful Report

Hi Pat What a beautiful review. Thank you for the love and support. We are so happy you are a fan! Please keep spreading the word. We love it!! Happy holidays to you and your adorable pups.

“Great packaging and excellent smelling products! My puppy's hair is soft and fluffy after using the non shedder shampoo and the conditioner. I've gotten a ton of compliments! Packaging makes it easy to wash and grab the bottle as well.”

PRIDE+GROOM 5 star review on 18th December 2022

Helpful Report

Thanks for the great review and for the adorable picture of your doodle. We are so happy you are please with the product and packaging. More good stuff to come!!

“Hi - kind of wonky website ordering experience on mobile but shipping was very fast. Unfortunately, I am extremely sensitive to smells. I thought the products were going to smell more earthy/mild, like the essential oils listed, but instead, they smell like strong flowery perfume so I won't be using. I had to open the bottles to smell them so can't return them.”

Helpful Report

“Omg this was the best shampoo and conditioner ever We have had Malteses for 30 years Mr Max our 6 year old is at his best His coat and skin is at it best Thank you for a wonderful product”

Helpful Report

Thanks for the great review! We are so happy you like the product!

“Rocco never loves a bath but he loves how he feels after one! He smells amazing and his fur is nice and soft. So glad we found this product.”

PRIDE+GROOM 5 star review on 14th December 2022

Helpful Report

Hi Rocco and Rocco's mom! What a CUTIE!!! Thanks fo the great review. We heart Rocco and happy customers. xxx

“I got the Non-shedder Shampoo and the Final Cut Conditioner for my Tibetan Terrier, Tashi. It’s amazing! Last time her coat felt this soft was when she was a puppy.”

PRIDE+GROOM 5 star review on 11th December 2022

Helpful Report

Hi Jenn Obsessed with Tashi!! We need her to be our model. So happy you love the Final coat. It really makes a difference in the grooming process. xx

“Looks great and easy but I haven’t tried it yet on my 15 year old maltipoo.”

Helpful Report

Ooooh we can't wait for you to try it!! ENJOY the magic.

“My Havanese little lady enjoyed her bath for the first time time and so did I…both the shampoo and cream rinse for sensitive skin smelled heavenly and her hair is soft and fluffy! I highly recommend this product!”

Helpful Report

H iCindy She certainly looks soft and fluffy! What an adorable pup. We are so happy you like our products! Happy customers = Happy Pride=Groom.

“Wow…what a great product! I gave my dog a bath three days ago and her coat is still so very soft and she smells amazingly good. I want to snuggle with her all the time.”

Helpful Report

“Great product for our hairy kids. Delivery quick. No neee for customer service. All was good.”

Helpful Report

Yay! What a great review. Thank you!

PRIDE+GROOM is rated 4.7 based on 677 reviews