PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.69

4.7 Rating 414 Reviews

97 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When opening an account with PrimeXBT, the account setup wasing a piece of cake.”

Helpful Report

Posted 4 months ago

Hello Kang, Thank you for your review! We're pleased to hear that you found the account setup process easy. We strive to make the onboarding experience as smooth as possible for our users. If there's anything specific you think we could improve or if you have any questions as you explore the platform, feel free to reach out to us at support@help.primexbt.com. Happy trading! Best regards, The PrimeXBT Team

Posted 4 months ago

“Cmon, guys, I know reading`s fun,otherwise you wouldn't provide so much articles, but there are some dudes that pick up trading faster by watching vids🤔”

Helpful Report

Posted 5 months ago

Hello Jonathan, Thanks for the feedback! We're glad you’re enjoying our articles. We understand that video content can be a faster, more engaging way to learn for many traders. Your suggestion is spot on, and we'll share it with our team as we’re always looking to improve our educational resources. Stay tuned, and happy trading! Best regards, The PrimeXBT Team

Posted 5 months ago

“chi phí giao dịch ở đây rất thấp nhưng chi phí nạp rút lại nhiều, mong là sàn giảm phí này xuống”

Helpful Report

Posted 6 months ago

Chào Anh, Cảm ơn đánh giá của bạn. PrimeXBT xin ghi nhận phản hồi của bạn. Trên PrimeXBT, tùy theo các phương thức nạp rút khác nhau mà mức phí sẽ khác nhau. Khi nạp rút bằng Bitcoin thì phí sẽ cao do chi phí mặc định của hệ thống Bitcoin. Nếu lo ngại về phí, bạn hãy thử nạp rút bằng USDT. Mức phí của USDT qua hệ thống TRC-20 là 0.8 USDT (khoảng 20000 VND). Nếu cần thêm thông tin, bạn hãy ngắn tin qua email support@help.primexbt.com. Đội ngũ PrimeXBT luôn sẵn sàng hỗ trợ bạn. Trân trọng, Đội ngũ PrimeXBT

Posted 6 months ago

“They are offered to us 24/7 customer support using live chats and email. I once having an issue with withdrawal and they handled it nicely.”

Helpful Report

Posted 7 months ago

Dear Gael, Thank you so much for taking the time to provide us with your valuable feedback on PrimeXBT. We truly appreciate it! We're also delighted to hear that our customer support team has been responsive and helpful. Providing top-notch customer service is a priority for us, and we're glad to know that our team has been meeting your expectations. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. We're here to help and ensure that your experience with PrimeXBT remains exceptional. Best regards, The PrimeXBT Team

Posted 7 months ago

“I had a bit of difficulty understanding the process trading with this broker but I was able to practice with the demo account and their support staff was responsive through out the process”

Helpful Report

Posted 8 months ago

Dear Juan, Thank you so much for taking the time to provide us with your feedback on PrimeXBT. We truly appreciate it! We are delighted to hear that you have had a positive experience with our platform. It brings us great satisfaction to know that we are meeting our customers' expectations. Our customer support team is always here to assist you with any questions or concerns you may have. We encourage you to reach out to us if you need any further assistance. Best regards, The PrimeXBT Team

Posted 8 months ago

“The customer support tem is good and helpful, but I think they could be more prompt in their responses. However, their educational materials and tools, this has been very useful.”

Helpful Report

Posted 10 months ago

Hello Ivan, Thank you for your feedback! We are glad that our educational materials and tools are useful to you. At PrimeXBT, we strive to improve our service every day. We are committed to enhancing our response speed. If you have any more feedback for us or need assistance, please don't hesitate to reach out to us anytime through our live chat or email at support@help.primexbt.com. Our live chat typically offers quicker responses compared to email. Thank you for choosing PrimeXBT. Best regards, The PrimeXBT Team

Posted 10 months ago

“Perfect and quick assistance. Would like to see more stock options ...”

Helpful Report

Posted 1 year ago

Dear user Thanks for your score, PrimeXBT appreciates your opinion and feedback. We always listen to the suggestions of our customers and are open to criticism, PrimeXBT always works hard for you. If you have any further questions or require assistance, please don't hesitate to reach out to us. We're here to help you. Thank you for choosing PrimeXBT. Best regards, The PrimeXBT Team

Posted 1 year ago

“Convenient interface on the site - the trader's office is natively understandable, all the necessary tools of the trader are at hand. No slippage. Fast execution of orders. Of the minuses: this is a high commission and a limited minimum deposit. In general, a good platform for beginners in cryptocurrency trading”

Helpful Report

Posted 3 years ago

Dear Johny Mason, Thank you for your critical review! We are sorry that you didn’t like some aspects but unfortunately, we cannot guarantee that they will change because we offer one of the lowest commissions in our niche. We hope you understand that this is a necessary measure. Stay tuned!

Posted 2 years ago

PrimeXBT is rated 4.7 based on 414 reviews