PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.69

4.7 Rating 414 Reviews

97 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the best platform, in terms of features. Despite this, something to point out exists: 1. Cheap fees, in comparison to major exchanges 2. Forex and stocks available 3. Support 24/7 and polite.”

Helpful Report

Posted 6 days ago

Dear Evert Kutch, Thank you for your honest feedback and for highlighting the aspects of our platform that you've found valuable! We appreciate your recognition of our competitive fees, a diverse range of assets, and 24/7 polite support - those are areas we're especially proud of. That said, we hear you on the features front. We're continuously working to improve and expand what our platform offers and insights like yours help guide those improvements. If you have any specific suggestions or features you'd like to see, we'd love to hear them. Thanks again for sharing your experience with us - your perspective really matters. Kind regards, The PrimeXBT Team

Posted 4 days ago

“The PrimeXBT support team works pretty well... Even though they’re not as fast as I expected, their agents always try to explain all the trading terms in simple words and I appreciate it highly!”

Helpful Report

Posted 1 week ago

Greetings Ohan Mcclain, Thank you for your honest and constructive feedback. We’re glad to hear that you appreciate the clarity and professionalism of our support team. Our agents are committed to ensuring that every client, regardless of experience level, can fully understand the platform and its features. That said, we also recognize the importance of timely responses and are actively working to improve our response speed, especially during peak hours. Your input is valuable and helps us enhance the quality of service we strive to deliver. If you have any questions or suggestions, please feel free to reach out to our support team at any time you wish. Sincerely, The PrimeXBT Team

Posted 1 week ago

“Spread bên forex không phải là tốt nhất. Mình giao dịch thử hợp đồng crypto tương lai, spread có vẻ rẻ hơn”

Helpful Report

Posted 2 weeks ago

Chào bạn Thắng Hải, Chúng tôi rất cảm ơn phản hồi của bạn về chi phí giao dịch CFD và hợp đồng tiền điện tử tương lai tại PrimeXBT. Thật tuyệt khi biết bạn thấy một số công cụ của chúng tôi hấp dẫn. Spread và phí chắc chắn là rất quan trọng đối với một số phong cách và chiến lược giao dịch nhất định, vì vậy chúng tôi đang cố gắng hết sức để cung cấp cho các nhà giao dịch của mình nhiều loại tài sản và cơ hội linh hoạt để mọi người có thể tìm thấy công cụ giao dịch yêu thích của riêng mình. Trong trường hợp bạn có bất kỳ phản hồi hoặc câu hỏi nào khác, đừng ngần ngại gửi tin nhắn cho chúng tôi theo địa chỉ email sau: support@help.primexbt.com. Trân trọng, Đội ngũ PrimeXBT

Posted 1 week ago

“Mình thích việc không cần phải tạo tài khoản riêng biệt cho CFD và hợp đồng tương lai. Chỉ thắc mắc tại sao họ chọn nền tảng Metatrader 5, chắc nhiều người dùng.”

Helpful Report

Posted 2 weeks ago

Chào bạn Khong Manh Dao, Cảm ơn bạn rất nhiều vì đã chia sẻ trải nghiệm của bạn với chúng tôi! Chúng tôi thực sự trân trọng mọi phản hồi nhận được, vì nó đóng vai trò quan trọng trong việc giúp chúng tôi cải thiện dịch vụ của mình. Chúng tôi rất vui khi được biết bạn thích tài khoản trên sàn giao dịch. Chúng tôi hiểu việc phải chuyển đổi giữa các tài khoản có thể tốn thời gian một chút. Chúng tôi có cung cấp nền tảng MetaTrader 5 cho khách hàng. Chúng tôi biết các nhà giao dịch có những chiến lược và công cụ khác nhau mà họ thích sử dụng để phân tích. Đó là lý do tại sao chúng tôi cung cấp ba nền tảng giao dịch để đáp ứng nhu cầu của mọi nhà giao dịch, bất kể kinh nghiệm của họ nhiều hay ít. Thêm vào đó, chúng tôi còn có nền tảng riêng, có thể hoàn toàn tùy chỉnh và rất dễ sử dụng. Nếu bạn có bất kỳ câu hỏi nào, đừng ngại liên hệ với bộ phận chăm sóc khách hàng của chúng tôi tại support@help.primexbt.com. Chúng tôi rất vui được hỗ trợ bạn. Chúc bạn mọi điều tốt lành, Đội ngũ PrimeXBT

Posted 2 weeks ago

“My brain is on freeze mode because of how much the educational materials are. Minblown”

Helpful Report

Posted 3 weeks ago

Dear Pablo Mendoza, We appreciate your positive review about our educational resources. Our goal is to empower traders with in-depth knowledge, and it’s great to know our materials are helping you dive deep into the markets. If you ever feel overwhelmed or want guidance on where to focus your learning, our support team is here to help. Feel free to reach out - we’d be happy to point you toward the most relevant materials for your trading goals. Sincerely, The PrimeXBT Team

Posted 2 weeks ago

“BTC did get on my nerves a bit.. but I got my pips and got out lol. Spreads were a bit wide”

Helpful Report

Posted 1 month ago

Dear Pertiwi bin Teratai, Trading BTC can definitely be a rollercoaster! We're glad to hear you managed to secure your pips and exit successfully. Spreads can vary depending on market conditions, but we appreciate your feedback and will continue working to provide the best trading experience possible. If you ever have any questions or need assistance, feel free to reach out at support@help.primexbt.com. Wishing you more profitable trades ahead! Sincerely, The PrimeXBT Team

Posted 1 month ago

“Platform is pretty neat, for trading. For holding crypto and using it as a wallet, I'd like more transparency on the costs please.”

Helpful Report

Posted 1 month ago

Dear Owen Homenick, Thank you for your feedback! We're glad to hear that you find our platform neat for trading. Transparency is important to us, and we appreciate you highlighting the need for more clarity on holding crypto and associated costs. If you have any specific concerns or would like detailed information about fees, feel free to reach out to us at support@help.primexbt.com—our team will be happy to assist. Wishing you successful trades! Sincerely, The PrimeXBT Team

Posted 1 month ago

“Thành thật mà nói thì; 1) Thời gian phản hồi: Mất vài giờ, không phải ngay lập tức. 2) Kiến thức: Hỗ trợ biết rõ công việc của họ và giải thích mọi thứ rất rõ ràng. Vấn đề của mình đã được giải quyết, chỉ cần kiên nhẫn một chút.”

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Posted 1 month ago

Chào Trung Anh, Cảm ơn bạn đã chia sẻ những đánh giá chân thực của mình. Chúng tôi hiểu rằng thời gian phản hồi là một yếu tố quan trọng và rất tiếc vì đã khiến bạn phải chờ đợi. Bạn có thể liên hệ với đội ngũ hỗ trợ của PrimeXBT qua hai cách: qua email support@help.primexbt.com sẽ mất vài giờ để nhận được phản hồi. Hoặc bạn cũng có thể liên hệ qua mục chat trực tuyến trên website hoặc ứng dụng để được hỗ trợ nhanh nhất có thể nhé. Chúng tôi sẽ tiếp tục cố gắng cải thiện thời gian phản hồi để mang lại trải nghiệm tốt hơn cho khách hàng. Nếu bạn có bất kỳ câu hỏi hoặc cần hỗ trợ thêm, xin đừng ngần ngại liên hệ với chúng tôi. Chúc bạn giao dịch thành công! Trân trọng, Đội ngũ PrimeXBT

Posted 1 month ago

“La reputación es sólida, pero me gustaría más transparencia. Buena plataforma, pero no perfecta.”

Helpful Report

Posted 1 month ago

Hola gMadera: ¡Gracias por tus comentarios! Agradecemos que reconozcas nuestra sólida reputación y comprendemos tu deseo de mayor transparencia. Trabajamos continuamente para mejorar nuestra comunicación y brindar información más detallada a nuestros usuarios. Valoramos tus comentarios y los tendremos en cuenta para mejorar nuestra plataforma y nuestros servicios. Si hay algún aspecto específico en el que te gustaría que hubiera más transparencia, no dudes en compartirlo con nosotros a través del chat en vivo o por correo electrónico a support@help.primexbt.com. Siempre buscamos maneras de mejorar. Atentamente, El equipo de PrimeXBT

Posted 1 month ago

“หลายๆรีวิวบอกว่าโบรกนี้ไว้ใจได้ ซึ่งผมก็เห็นด้วย สเปรดของฟอเร็กซ์อาจจะกว้างหน่อย แต่ไม่มีค่าธรรมเนียมเลย ☝️”

Helpful Report

Posted 2 months ago

สวัสดี เพชร พิชิต ขอบคุณที่แบ่งปันประสบการณ์ของคุณ! เรายินดีที่คุณพบว่า PrimeXBT น่าเชื่อถือ แม้ว่าสเปรดอาจแตกต่างกันไป แต่เราชื่นชมที่คุณเห็นคุณค่าของโครงสร้างที่ไม่มีค่าธรรมเนียมของเรา หากคุณมีคำถามหรือต้องการความช่วยเหลือ โปรดติดต่อเราได้ที่ support@help.primexbt.com ขอแสดงความนับถือ ทีมงาน PrimeXBT

Posted 2 months ago

“Trading contests and nice welcome bonus are stunning, Love when brokers care about traders this way!”

Helpful Report

Posted 3 months ago

Hi Juan, Thank you for your wonderful review! We're thrilled to hear that you're enjoying the trading contests and the welcome bonus. It’s our priority to support and engage with our traders, and your feedback means a lot to us. If there's anything more we can do to enhance your experience, feel free to reach out anytime at support@help.primexbt.com. Happy trading! Best regards, The PrimeXBT Team

Posted 3 months ago

“services offered - great quality. educaiton - okay quaality. I think tehy need like videos.”

Helpful Report

Posted 3 months ago

Hello Jarret Pacocha, Thank you for your feedback! We're thrilled to hear you find the services to be of great quality. Regarding the educational content, we truly appreciate your suggestion about adding videos. It's a great idea, and we'll share this with our team to explore ways to make the learning experience even more engaging and effective. If you have any further recommendations, feel free to let us know. We're always looking to improve! Best regards, The PrimeXBT Team

Posted 3 months ago

“Aku harap info pasal caj untuk beli dan simpan crypto tu boleh lagi jelas sikit... Seb baik live chat support explain macam mana caj dia jalan, benda apa yg kena caj, dan lain-lain. 😊”

Helpful Report

Posted 3 months ago

Dear Mas, Thank you for your feedback! We understand the importance of clear and transparent information about fees for buying and storing crypto. We're glad to hear that Seb provided helpful explanations via live chat support. If you have any additional questions or need further clarification, please don’t hesitate to reach out again via live chat or email us at support@help.primexbt.com. Best regards, The PrimeXBT Team

Posted 3 months ago

“ผมมีประสบการณ์ที่ดีกับการเทรดบิทคอยน์ที่นี่: - การส่งคำสั่งซื้อขายที่รวดเร็ว - เลเวอเรจที่สูง”

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Posted 3 months ago

เรียนคุณ Pira Yoonim ขอบคุณสำหรับการแบ่งปันประสบการณ์ที่ดีของคุณในการเทรดบิทคอยน์บนแพลตฟอร์มของเรา พวกเรายินดีที่ได้ทราบว่าคุณพึงพอใจกับความรวดเร็วในการส่งคำสั่งซื้อขายและตัวเลือกเลเวอเรจที่สูง การมอบสภาพแวดล้อมการเทรดที่ยอดเยี่ยมและมีประสิทธิภาพเป็นหนึ่งในสิ่งทราเราให้สำคัญสูงสุด หากคุณมีคำถามหรือต้องการความช่วยเหลือ โปรดอย่าลังเลที่จะติดต่อเราผ่านแชทสด หรืออีเมลที่ support@help.primexbt.com ด้วยความนับถือ ทีมงาน PrimeXBT

Posted 3 months ago

“Education is there and and it's good - but. it;s not enough. More vebinars and livee TVs pls”

Helpful Report

Posted 4 months ago

Hello David, Thank you for your valuable feedback! We're glad to hear that you appreciate the educational resources we offer. We understand your desire for more webinars and live sessions, and we’re actively working on expanding our offerings to enrich your learning experience. Your input is crucial, and we appreciate your support. If there’s anything else we can do to further enhance your experience, please don’t hesitate to reach out to us via live chat or by emailing us at support@help.primexbt.com. Best regards, The PrimeXBT Team

Posted 4 months ago

“Saqué el premio gordo cuando tenía una posición larga en el mercado de Dogecoin en su plataforma. Este ELON MASK es una manzana podrida. No sé si está permitido manipular de esta manera en el mercado de criptomonedas.”

Helpful Report

Posted 4 months ago

Hola B Ulises, Gracias por tu reseña. Nos alegra saber que disfrutaste de tu experiencia con Dogecoin en nuestra plataforma. Entendemos tus inquietudes. Si hay algo más que podamos hacer para mejorar tu experiencia, no dudes en contactarnos a través de support@help.primexbt.com. Atentamente, El equipo de PrimeXBT

Posted 4 months ago

“Actually, before I started trading with PrimeXbt, I didn`t come across crypto futures assets… Just imagine 30 futures of crypto coins that are meant to be profitable in future, it looks to be for real trending and high-return things, those PrimeXbt crypto futures. I like their platform, is really designed well for trading crypto, though sometimes could be faster, crypto trading requires speed”

Helpful Report

Posted 4 months ago

Hello Rutana, We appreciate your review! It's great to hear that you've discovered the world of crypto futures with us. We aim to provide a top-notch platform for traders like you, and we're constantly working to enhance speed and performance. If you have any specific suggestions on how we can improve or need assistance, don’t hesitate to reach out to us at support@help.primexbt.com. Happy trading! Best regards, The PrimeXBT Team

Posted 4 months ago

“PrimeXBT’s rep is solid - been around, no shady stuff. 👌Reliable, but not the GOAT yet.”

Helpful Report

Posted 5 months ago

Hello Takalani, Thanks for your review! We appreciate your recognition of our solid reputation and reliability. We’re committed to continuous improvement and hope to earn that GOAT status in your eyes soon! If you have any suggestions or need assistance, don’t hesitate to reach out to us via live chat or email at support@help.primexbt.com. Best regards, The PrimeXBT Team

Posted 5 months ago

“not sure how they counted $5000 in rewards, me and my bf only got $80-150. but trading in primexbt app is smooth, and I like the amount of info it gives me on coins so im good. but only $30 was free.”

Helpful Report

Posted 5 months ago

Hello Miana, Thank you for your feedback! We're glad to hear that you enjoy the smooth trading experience and the detailed information on coins. 😊 Regarding the rewards, we’d love to look into this for you and provide clarity. Please feel free to reach out to us at support@help.primexbt.com with more details so we can assist you further. We're always here to help! Best regards, The PrimeXBT Team

Posted 5 months ago

“Good exchange, but still need lots of improvement, like fast withdrawal, ongoing trade liq. Price, manual lev.”

Helpful Report

Posted 5 months ago

Hello Hira, Thank you for your review and feedback! We're glad to hear you're finding our exchange useful. We understand that faster withdrawals and ongoing trade adjustments can significantly enhance your trading experience, and we appreciate your suggestions. We're continuously working on improvements to best serve our users. If you have any more insights or need assistance, feel free to reach out to us at support@help.primexbt.com. Best regards, The PrimeXBT Team

Posted 5 months ago

PrimeXBT is rated 4.7 based on 414 reviews