PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.70

4.7 Rating 461 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satu benda pelik pasal platform ni chart dalam akaun futures nampak lagi cantik dari CFD. Ntah la, aku tak pasti mata aku je ke atau memang betul-betul beza.. Apa pun, aku suka servis dia. Lagi-lagi part withdrawal , laju namatey! ✅”

Helpful Report

Posted 6 days ago

Hai Wajeeha M., Terima kasih kerana sudi berkongsi pengalaman anda bersama PrimeXBT. Kami gembira bila tahu anda berpuas hati dengan perkhidmatan kami, terutamanya dari segi kelajuan pengeluaran. Akses cepat dan tepat pada masanya ke dana anda memang sentiasa jadi keutamaan kami. Mengenai pemerhatian anda tentang perbezaan paparan carta antara akaun futures dan CFD — terima kasih kerana memaklumkan perkara ini. Antaramuka carta kami direka untuk memberi pengalaman yang konsisten merentas semua instrumen, tapi memang mungkin ada sedikit perbezaan dari segi sumber data atau cara ia dipaparkan bergantung pada jenis aset. Maklum balas seperti ini sangat membantu dalam usaha kami untuk terus menambah baik platform. Kalau anda nak kongsikan lebih banyak maklumat lanjut tentang perkara tersebut, jangan segan untuk hubungi pasukan sokongan kami. Salam hormat, Tim PrimeXBT

Posted 6 days ago

“Although it’s more crypto focused there are other tradable aSSets available here.”

Helpful Report

Posted 2 weeks ago

Hello there Zgard Unar, We appreciate your input by leaving positive feedback regarding our services! It’s a pleasure to hear that you found out we offer a wide range of tradable assets beyond just cryptocurrencies. We totally get that variety is key for our traders, which is why we have worked hard to include as many assets and markets as we can, all with great trading conditions to give you the freedom to choose. We are really proud of what we have accomplished so far, and we appreciate you recognising that! If you have any questions or need help, you can always rely on our customer service to help you out! Kind regards, The PrimeXBT Team

Posted 2 weeks ago

“I'm elated as to how it is clear Works well on desktop Some tools need updates but nothing major I also am quite relieved because the commissions are clearly stated, finally have some transparency”

Helpful Report

Posted 2 weeks ago

Hello there V. T. Karamjit, Thank you so much for sharing your thoughtful feedback. We really appreciate it! We're glad to hear you're enjoying the clarity and transparency of our platform. Making sure traders know exactly what they're dealing with in terms of fees and commissions has always been one of our top priorities. We're also glad the desktop version is running smoothly for you. As for the tools, your note is well taken. Should you ever need assistance or want to explore more tools and options, don’t hesitate to reach out! Kind regards, The PrimeXBT Team

Posted 2 weeks ago

“There is a lit leverage offer of 100x on Bitcoin… sounds tempting for me”

Helpful Report

Posted 3 weeks ago

Hi there Wan Aman, Thanks for sharing your thoughts! We're glad you’re finding the 100x leverage on Bitcoin interesting. It definitely gives traders the flexibility to maximize their strategies. Just remember that while high leverage can amplify potential gains, it also increases risk, so it’s always smart to trade responsibly and use proper risk management. If you have any questions about how to make the most of our leverage options, feel free to reach out! Kind regards, The PrimeXBT Team

Posted 3 weeks ago

“been trding with the PrimeXBT app for a bit… smooth like jazz, tho I did click the wrong button once or twice in the beginning :) still, a solid one… just like me :D”

Helpful Report

Posted 3 weeks ago

Hi there Darrin, Love the vibe of your review! Smooth like jazz is exactly what we aim for! And hey, those early misclicks happen to the best of us. Glad to hear you've settled in and found your rhythm with the PrimeXBT app. If you ever need help or tips along the way, our team’s just a tap away. Thanks for being part of the community! Kind regards, The PrimeXBT Team

Posted 3 weeks ago

“All good with trading here. Very affordable fees, good leverage and almost instant executions of major processes. The only nitpick would be about their terminal. Interface is not for me, definetly”

Helpful Report

Posted 4 weeks ago

Dear AMotloung, Thank you for your honest and thoughtful feedback. We're glad to hear that you've found value in our trading conditions, including competitive fees, efficient execution, and flexible leverage. Regarding your comment on the trading terminal interface, we understand that preferences can vary, and we appreciate you sharing your perspective. Our team continuously works on improving usability and introducing updates to better suit a wide range of trading styles. Should you have any specific suggestions or features you’d like to see, please don’t hesitate to share them with us. Your input is always welcome. Kind regards, The PrimeXBT Team

Posted 4 weeks ago

“They provide with several withdrawal methods such as Credit card Crypto Bank transfers But the fastest among all of them must be through crypto. Others can take quite a while for the money to come..”

Helpful Report

Posted 1 month ago

Hey there li huizhong, We appreciate your enthusiasm in leaving honest feedback with us! It really helps us evaluate our service and see if we are heading in the right direction. We are thrilled to hear that you are enjoying the variety of withdrawal methods we offer. As a brokerage with a South Africa license, we know how important it is to provide you with options and flexibility when it comes to choosing the withdrawal method that suits you best. We understand that not everyone prefers cryptocurrency, so we have worked hard to include as many withdrawal options as possible to ensure you have a comfortable experience. If you have any questions, do not hesitate to get in touch with our customer support team. They would be glad to help you! Kind regards, The PrimeXBT Team

Posted 1 month ago

“The support from the platform has been amazing from the educational materials…the staff readiness to assist is very great.”

Helpful Report

Posted 1 month ago

Hello there Kritanta bumb, We appreciate your positive point about our educational resources. It's wonderful to hear you've had a positive experience, from our educational materials to the support team's dedication. Our priority is to provide top-tier resources and responsive assistance, so it's fantastic to know we're delivering on that promise. If you ever need further guidance or have suggestions for improvement, we are a message away. Kind regards, PrimeXBT Team

Posted 1 month ago

“I didn’t find education for a market shark like me😆 Anyway, trading feees were too much sweet.”

Helpful Report

Posted 1 month ago

Hi there LeoniDesu, Appreciate the honesty—and the humour! We're always working to improve our educational materials, even for market sharks like you. Glad the trading fees hit the sweet spot, though! Let us know if there’s anything you'd like to see added. Best regards, PrimeXBT Team

Posted 1 month ago

“I like almost everything here, especially multiple Lincenses😎 but i dont like new charts dx”

Helpful Report

Posted 1 month ago

Dear Tram Minh, Thank you for sharing your feedback. We’re glad to know you appreciate the strong regulatory foundation of PrimeXBT — transparency and trust are core to our service. Regarding your concerns about the new chart interface, we understand that changes can sometimes affect your workflow. We are continuously refining the platform based on user input, and your comment has been noted and forwarded to our development team for review. If you have specific suggestions or usability issues you'd like to highlight, we encourage you to contact our support team directly — your voice helps us improve. Kind regards, The PrimeXBT team

Posted 1 month ago

“Had a small issue last week… support didn’t ghost me though, they followed up fast. Not perfect but definitely better than others I’ve tried…”

Helpful Report

Posted 1 month ago

Dear Neoh Chui, We appreciate your valuable feedback! Hearing that the response time and quality of our support services have lived up to your expectations is a pleasure for us. We are always striving to and working on making your experience the best it can be, so comments like these are very important. If there is anything else you would like to ask about, please feel free to contact us again anytime! Kind regards, The PrimeXBT Team

Posted 1 month ago

“Primexbt trading app is being too modern for me, i’m good with the metatrader 5 pc version😅😅”

Helpful Report

Posted 1 month ago

Hi Mr. Jalen, Thanks for your feedback! We appreciate that everyone has their own preferences — nothing wrong with sticking to what works for you 😄. If you ever fancy giving the PrimeXBT app another go, we’re always here to help you get comfortable! Kind regards, The PrimeXBT Team

Posted 1 month ago

“I don’t understand if they are a broker or a crypto exchange, but they are legit🧐”

Helpful Report

Posted 1 month ago

Hello there Tayib Kadam, Thank you very much for sharing your opinion. Regarding your concerns, whether PrimeXBT is a crypto-exchange or brokerage, they’re both true, since we call ourselves a trading services provider. At our platform, traders can enjoy ordinary spot cryptocurrency operations, such as buying, selling and accumulating, together with trading crypto futures and a variety of CFD instruments with margin, including popular currency pairs and stocks. Our main aim is to provide trading opportunities for everyone, regardless of their preferences. Indeed, you’re right about the legitimate status of our service. PrimeXBT operates under 4 different regulations and applies strong security protocols, to ensure safe and reliable trading experience. If you need any assistance, please feel free to get in touch with our support team. Kind regards, The PrimeXBT Team

Posted 1 month ago

“Platform ni bagi aku agak basic sikit. Kalau ada lebih banyak fungsi dan tools, rasanya lagi best lah. Tapi bab execution memang okay, tu yang paling penting pun. Lagi satu, spread untuk kebanyakan crypto pun cun – aku memang impressed!”

Helpful Report

Posted 1 month ago

Hai J bin Shaimaaa, Terima kasih kerana berkongsi pandangan anda. Kami berbesar hati mendengar anda berpuas hati dengan kelancaran pelaksanaan order dan spread yang kompetitif untuk crypto di platform kami. Dua perkara ini memang menjadi keutamaan kami bagi memastikan pengalaman trading yang lebih efisien dan berbaloi untuk semua pengguna. Dalam masa yang sama, kami juga ambil maklum tentang komen anda mengenai kesederhanaan platform. Pasukan kami sedang giat menambah baik fungsi dan tools yang tersedia supaya dapat memenuhi keperluan pelbagai jenis trader — termasuk mereka yang perlukan ciri-ciri yang lebih advanced. Kalau anda ada cadangan spesifik tentang tools atau fungsi yang anda nak lihat, kami sangat mengalu-alukan pendapat anda. Salam hormat, Team PrimeXBT

Posted 1 month ago

“Tôi không thích altcoin và các loại tiền tương tự, tôi chọn BTC luôn! Mặc dù spread hơi cao một chút, nhưng vẫn ổn.”

Helpful Report

Posted 2 months ago

Chào bạn Banh Sang, Cảm ơn bạn đã chia sẻ về trải nghiệm giao dịch của bạn. Chúng tôi hiểu rằng các nhà giao dịch sẽ có sở thích khác nhau về tài sản, do đó chúng tôi cung cấp hợp đồng CFD và hợp đồng tương lai trên nhiều loại tiền điện tử khác nhau, chắc chắn bao gồm cả ""vàng kỹ thuật số"" - là đồng bitcoin với tính thanh khoản cao nhất. Thêm vào đó, các nhà đầu tư có thể sử dụng thẻ tín dụng để mua bitcoin và thực hiện các giao dịch khác trên nền tảng. Về spread, các nhà giao dịch nên lưu ý đến sự biến động chung của thị trường tiền điện tử. Spread có thể thay đổi tùy thuộc vào điều kiện thị trường. Xin đừng ngần ngại liên hệ với chúng tôi nếu bạn cần bất kỳ sự trợ giúp nào. Trân trọng, Đội ngũ PrimeXBT

Posted 2 months ago

“Idk why they donnt promote their blog it's quitee interetsting there. But they make posts rare😅”

Helpful Report

Posted 2 months ago

Hello there Huu Le, Thank you very much for sharing your thoughts about our blog. We constantly work on providing the latest news on company updates through the blog. It’s important to keep up with the market in trading, as success is very dependent on this quality. We release only relevant and impactful content. Therefore, the frequency of posting is connected with whether something new was added to our platform and other essential information. If you have any suggestions, please message us directly via support@help.primexbt.com or live chat. Kind regards, The PrimeXBT Team

Posted 2 months ago

“Not the best platform, in terms of features. Despite this, something to point out exists: 1. Cheap fees, in comparison to major exchanges 2. Forex and stocks available 3. Support 24/7 and polite.”

Helpful Report

Posted 2 months ago

Dear Evert Kutch, Thank you for your honest feedback and for highlighting the aspects of our platform that you've found valuable! We appreciate your recognition of our competitive fees, a diverse range of assets, and 24/7 polite support - those are areas we're especially proud of. That said, we hear you on the features front. We're continuously working to improve and expand what our platform offers and insights like yours help guide those improvements. If you have any specific suggestions or features you'd like to see, we'd love to hear them. Thanks again for sharing your experience with us - your perspective really matters. Kind regards, The PrimeXBT Team

Posted 2 months ago

“The PrimeXBT support team works pretty well... Even though they’re not as fast as I expected, their agents always try to explain all the trading terms in simple words and I appreciate it highly!”

Helpful Report

Posted 2 months ago

Greetings Ohan Mcclain, Thank you for your honest and constructive feedback. We’re glad to hear that you appreciate the clarity and professionalism of our support team. Our agents are committed to ensuring that every client, regardless of experience level, can fully understand the platform and its features. That said, we also recognize the importance of timely responses and are actively working to improve our response speed, especially during peak hours. Your input is valuable and helps us enhance the quality of service we strive to deliver. If you have any questions or suggestions, please feel free to reach out to our support team at any time you wish. Sincerely, The PrimeXBT Team

Posted 2 months ago

“Spread bên forex không phải là tốt nhất. Mình giao dịch thử hợp đồng crypto tương lai, spread có vẻ rẻ hơn”

Helpful Report

Posted 2 months ago

Chào bạn Thắng Hải, Chúng tôi rất cảm ơn phản hồi của bạn về chi phí giao dịch CFD và hợp đồng tiền điện tử tương lai tại PrimeXBT. Thật tuyệt khi biết bạn thấy một số công cụ của chúng tôi hấp dẫn. Spread và phí chắc chắn là rất quan trọng đối với một số phong cách và chiến lược giao dịch nhất định, vì vậy chúng tôi đang cố gắng hết sức để cung cấp cho các nhà giao dịch của mình nhiều loại tài sản và cơ hội linh hoạt để mọi người có thể tìm thấy công cụ giao dịch yêu thích của riêng mình. Trong trường hợp bạn có bất kỳ phản hồi hoặc câu hỏi nào khác, đừng ngần ngại gửi tin nhắn cho chúng tôi theo địa chỉ email sau: support@help.primexbt.com. Trân trọng, Đội ngũ PrimeXBT

Posted 2 months ago

“Mình thích việc không cần phải tạo tài khoản riêng biệt cho CFD và hợp đồng tương lai. Chỉ thắc mắc tại sao họ chọn nền tảng Metatrader 5, chắc nhiều người dùng.”

Helpful Report

Posted 3 months ago

Chào bạn Khong Manh Dao, Cảm ơn bạn rất nhiều vì đã chia sẻ trải nghiệm của bạn với chúng tôi! Chúng tôi thực sự trân trọng mọi phản hồi nhận được, vì nó đóng vai trò quan trọng trong việc giúp chúng tôi cải thiện dịch vụ của mình. Chúng tôi rất vui khi được biết bạn thích tài khoản trên sàn giao dịch. Chúng tôi hiểu việc phải chuyển đổi giữa các tài khoản có thể tốn thời gian một chút. Chúng tôi có cung cấp nền tảng MetaTrader 5 cho khách hàng. Chúng tôi biết các nhà giao dịch có những chiến lược và công cụ khác nhau mà họ thích sử dụng để phân tích. Đó là lý do tại sao chúng tôi cung cấp ba nền tảng giao dịch để đáp ứng nhu cầu của mọi nhà giao dịch, bất kể kinh nghiệm của họ nhiều hay ít. Thêm vào đó, chúng tôi còn có nền tảng riêng, có thể hoàn toàn tùy chỉnh và rất dễ sử dụng. Nếu bạn có bất kỳ câu hỏi nào, đừng ngại liên hệ với bộ phận chăm sóc khách hàng của chúng tôi tại support@help.primexbt.com. Chúng tôi rất vui được hỗ trợ bạn. Chúc bạn mọi điều tốt lành, Đội ngũ PrimeXBT

Posted 2 months ago

PrimeXBT is rated 4.7 based on 461 reviews