PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.68

4.7 Rating 583 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“trading process is fine but haad delays with suppoprt feedbaclk”

Helpful Report

Posted 1 month ago

Hello MrKe, Thank you for taking the time to leave your comment. We are pleased to learn that you have had a positive trading experience. At PrimeXBT, one of our top priorities is to provide attractive trading conditions, including low fees for crypto futures and tight spreads for conventional CFD assets. Regarding your interaction with our support team, we apologize for any inconvenience you experienced. Occasionally, response times may be affected by increased customer inquiries. Nevertheless, we strive to provide prompt feedback at all times. We wish you continued success in your trading journey. If you have any questions, please do not hesitate to contact us. Kind regards, The PrimeXBT Team

Posted 1 month ago

“I did something wrong when was trying to withdraw my profits, ngl, panicked a lil bit, but fortunately, the support team got in touch with me fastly, they assisted and money landed on time...”

Helpful Report

Posted 2 months ago

Greetings T. X. Sang, We greatly appreciate you taking the time to share your experience and feedback with us. It’s good to know that our support team was able to assist you quickly and ensure your withdrawal was completed without issues. At PrimeXBT, we are dedicated to providing both a reliable trading environment and responsive client service, because your satisfaction is our top priority. Remember, should you ever face a similar situation again, we're just a message away. Your security and peace of mind are our top priorities, and we’re always here to help. Kind regards, The PrimeXBT Team

Posted 1 month ago

“credible service but don't expetc magic results”

Helpful Report

Posted 2 months ago

Hello Lac Trieu, Thank you for your feedback. We appreciate your complimentary words regarding our services. At PrimeXBT, one of our primary objectives is to offer our customers competitive trading fees and a robust trading platform to ensure a seamless trading experience. We are committed to ensuring that our customers have all the necessary resources to achieve success in this field. If you have any questions, please do not hesitate to contact us. Kind regards, The PrimeXBT Team

Posted 2 months ago

“Reading their market reserach every day helps me to track all market changes. wanna see more udpates”

Helpful Report

Posted 2 months ago

Hey there Cai Jingfei, We greatly appreciate your valuable feedback and your interest in our daily market research updates. Your input is crucial in helping us improve our service. We’re pleased to know that our analyses help you stay informed about key market developments. Your suggestion for more frequent updates is well noted, our research team is constantly working on expanding coverage and providing even more timely insights across all major markets. If you have any questions or need further information about our educational resources, please feel free to reach out to our customer service team at any time. We're here to help! Kind regards, The PrimeXBT Team

Posted 2 months ago

“It's early to call them a top-tier exchange. Though, they're clearly heading in the right direction. Especially when it concerns withdrawals. Haven't seen faster execution so far. Lighting speed!”

Helpful Report

Posted 2 months ago

Hello there Jori Watkins, Thank you for taking the time to share your experience with us! It’s always a pleasure to receive such positive feedback from our valued traders. We are absolutely thrilled to hear that you had a smooth experience withdrawing your funds and executing your trades. After all, making a profit is what trading is all about, and being able to access those funds easily is essential for any trader. That is why we take great pride in being a platform that works hard to process each withdrawal as quickly as possible, ensuring that the process is straightforward so you can get to your funds without delay. As for trade executions, our team has put in a lot of effort to ensure that your orders are filled instantly, giving you lightning-fast execution! Should you have any questions or suggestions, our customer service team would be glad to hear from you! Kind regards, The PrimeXBT Team

Posted 2 months ago

“PrimeXBT offers enough blockchains for transactions: -solana -eth -btc -arb -optimism -uniswap -floki And many others. I accidentally lost a small part of profits sending them to wron’ address...”

Helpful Report

Posted 2 months ago

Hey there Xue Xiang, Thanks for your feedback and for pointing out the variety of supported blockchains! We work hard to give traders flexibility and choice when it comes to deposits and withdrawals. We’re sorry to hear about the issue with sending funds to the wrong address. Unfortunately, once a transaction has been confirmed on the blockchain, it cannot be reversed by any exchange or broker. This is a limitation of blockchain technology itself. That’s why we always recommend double-checking wallet addresses carefully before making a transfer. Happy trading, and thanks for being with PrimeXBT! Kind regards, The PrimeXBT Team

Posted 2 months ago

“For me it’s was a bit tricky in the beginning to deposit using crypto, never done it before :( but here i am… did it and it wasn’t a big deal… almost the same as bank card”

Helpful Report

Posted 2 months ago

Hi there Zubaida, Thank you so much for taking the time to share your experience. As a rule of thumb, crypto is primarily used for trading and investing processes, but has not yet gained popularity for performing daily transactions. Therefore, people who have never used crypto could struggle at first. To address these issues, we implemented both traditional bank cards and cryptocurrency to facilitate payments on our platform. Our payment infrastructure provides an opportunity to have accounts in different fiat and cryptocurrencies, allowing traders to choose the most appealing option. If you have any questions or need further assistance with payments, please feel free to reach out to our dedicated support. We're here 24/7 to assist you with any matter. Kind regards, The PrimeXBT Team

Posted 2 months ago

“They’re regulated, no doubt, but why are CFD fees hihger than crypto fees? It's not fair imho.”

Helpful Report

Posted 2 months ago

Hi there Dat Dang, Thank you for your feedback. We greatly appreciate your input, as it helps us improve our services and better meet your needs. We would like to clarify that fee structures may differ between CFDs and cryptocurrencies due to the underlying market mechanics, liquidity providers, and associated costs of execution. We greatly appreciate your feedback, and we want you to know that we take it seriously. While crypto trading often benefits from deeper liquidity and lower transaction costs, CFDs involve additional considerations that can reflect in their fees. We continuously review our pricing to remain competitive while ensuring reliable execution and high-quality service for our clients. Kind regards, The PrimeXBT Team

Posted 2 months ago

“Any crypto futures assetis cost effective due to fixed 0.01% maker, but taker is bit costly🙄”

Helpful Report

Posted 2 months ago

Hello Arief Syazwan, Thank you for taking the time to share your feedback and for highlighting our fees on crypto futures. We're thrilled to hear you find our fixed 0.01% maker fee cost-effective. You've made an excellent observation regarding our fee structure. Our taker fee is designed to be competitive within the industry, and we aim to strike a balance that rewards liquidity providers (makers) while maintaining a robust and liquid trading environment for all our users. This model encourages strategic order placement, which can be a key part of a trading strategy. Should you need more information, please get in touch with us anytime. Kind regards, The PrimeXBT Team

Posted 2 months ago

“Ngl never tried crypto cfds. Why u need to pay spreads, when it’s better to pay small fixed commish”

Helpful Report

Posted 2 months ago

Hello there Hawraa, Thank you for sharing your experience with us. Indeed, a fair take on the differences between crypto futures and crypto CFDs. While we offer an opportunity to trade them simultaneously, there are certain differences in the price structure. Some traders find trading crypto futures more convenient, as it always offers fixed amounts for maker fees of 0.01% and volume-based taker fees, starting as low as 0.045%. The choice solely depends on the trader's style and personal preferences. We respect every trader's choice and are ready to assist them with anything during their trading journey. Kind regards, The PrimeXBT Team

Posted 2 months ago

“tHE platform isn’t perfect but I guess no platform is perfect. Sometimes it loads too long when there is a high volatility. But in general, it's good for trading crypto futures and CFDs simultaneously”

Helpful Report

Posted 2 months ago

Dear Gagan Murthy, Thank you for sharing your experience with PrimeXBT. We appreciate your honest perspective. Indeed, during periods of extreme market volatility, short delays in platform response may occasionally occur, a common challenge across all trading environments. Our technical team constantly works to optimize performance and infrastructure to minimize such moments. We’re glad to know that you find the platform effective for trading both crypto futures and CFDs. Should you ever encounter performance issues again, please do not hesitate to contact our support team, we are always ready to assist. Kind regards, The PrimeXBT Team

Posted 2 months ago

“covesting uused to be better when there were less traders here now its hard to find the 'hidden gem'. Hint: top-10 users are usually not the gems. I like to search between places 20-50”

Helpful Report

Posted 3 months ago

Hello there FBestari, Thank you for taking the time to share your experience with us! We are really excited to hear that you are using our copy trading feature! It was crafted just for our beloved customers, allowing you to earn money while following some fantastic traders. With this feature, you can make money even when you are not glued to your laptop, which a lot of people find super handy. We have also made sure to include filters so you can quickly find the trader you want to follow, complete with all their stats. If you enjoy browsing among 20 to 50 traders, we would be only happy to hear about that. Just do what works best for you, and we are here to empower you on your journey! If you have any questions or suggestions, feel free to reach out to our customer service team! They would be more than happy to fill you in on everything about copy trading. Kind regards, The PrimeXBT Team

Posted 3 months ago

“I’m not kind of crypto guy, overall good they have something familiar I mean MT at least trustworhy”

Helpful Report

Posted 3 months ago

Hi there Wynand, Thank you for leaving your valuable feedback. We're totally fine that not everybody enjoys crypto trading. For this reason, we provide something familiar for traders who prefer traditional CFDs on an industry-recognised MetaTrader 5 trading platform. Just don't forget, with PrimeXBT, you can be assured that trading is safe, since our platform operates under different regulations and with full compliance to industry security protocols. Happy to have you on board, and don't hesitate to reach out if you want to share something. Kind regards, The PrimeXBT Team

Posted 3 months ago

“I like the platform great interface. it’s very convenient not only for executing trades but for charting too. just one remark, the fee structure with all those percentages was hard to get initially”

Helpful Report

Posted 4 months ago

Hi there Ram Samra, Thanks a lot for your honest feedback! We’re delighted to hear that you’re enjoying both the trading interface and the charting tools. Making the platform convenient and smooth is one of our biggest goals. Regarding the fee structure, we understand that it may appear somewhat complex at first due to the varying percentages. That’s why we’ve made sure everything is fully transparent and available in detail right inside the platform and on our website. Once you get used to it, it usually becomes much easier to follow. We’ll keep working on making explanations even clearer, and your remark is very helpful for that! Kind regards, The PrimeXBT Team

Posted 3 months ago

“I got liquidated by $50 trading ETH on isolated mode, not a whole deposit, tbh fees were high. imo”

Helpful Report

Posted 4 months ago

Hello there DamDong, We appreciate you taking the time to share your experience with us. Your feedback is important and helps us improve our services. We would like to note that when trading in isolated margin mode, only the margin allocated to that specific position is at risk, which is why your full deposit was not affected. As for trading fees, they may vary depending on the instrument and market conditions. However, we want to assure you that we are continuously working to maintain competitive pricing across all assets, because we value your business. Kind regards, The PrimeXBT Team

Posted 3 months ago

“for time PrimeXBT has been in the bizz - no qns on its reliability tho not clear abt crypto futures”

Helpful Report

Posted 4 months ago

Hey there HZain, Thank you for your trust; we appreciate it very much! We take pride in providing a robust and secure trading platform for our users. Regarding your question about crypto futures, we are happy to clarify! PrimeXBT offers a comprehensive and advanced crypto futures trading platform. All the details can be found here: primexbt.com/crypto-futures If you have any specific questions or would like immediate assistance, our 24/7 customer support team is always ready to help. Kind regards, The PrimeXBT Team

Posted 4 months ago

“Setakat ni, rasanya ni lah cara paling selamat nak trade crypto. Regulation banyak, siap ada insurans untuk trader… memang rasa tenang sikit bila trade. Cuma satu je, harap boleh tambah lagi coin. PEPE dengan WIF pun takde… pelik jugak, kenapa eh? 😅”

Helpful Report

Posted 4 months ago

Hai Kunanlan, Terima kasih kerana meluangkan masa untuk berkongsi pandangan terperinci tentang kami. Maklum balas positif daripada trader seperti anda memang sangat kami hargai. Ia memberi semangat untuk kami terus tingkatkan perkhidmatan! Kami juga gembira bila tahu anda anggap PrimeXBT sebagai platform paling selamat untuk berdagang crypto. Kami komited mengekalkan tahap kualiti dan kebolehpercayaan yang tinggi, dan status sebagai platform berlesen adalah sesuatu yang sangat kami banggakan. Setiap perkhidmatan ditawarkan secara sah dan telus sepenuhnya. Tentang cadangan anda untuk menambah lebih banyak mata wang kripto, kami akan pertimbangkan. Kami sangat hargai bila trader berkongsi idea untuk penambahbaikan. Kalau ada sebarang pertanyaan atau cadangan lain, jangan segan hubungi pasukan sokongan kami! Salam hormat, Pasukan PrimeXBT

Posted 4 months ago

“Closed my long position on ETH with x100 leverage, but dammnnn, taker fees are high with $10.000...”

Helpful Report

Posted 4 months ago

Greetings Ladarrell Joseph, Thank you for sharing your feedback regarding taker fees. We understand that trading with high leverage and large position sizes can make transaction costs more noticeable. At PrimeXBT, our fee structure is designed to remain competitive within the industry while ensuring the stability and quality of our platform. We encourage traders to review our fee schedule and consider strategies that optimize cost efficiency. Your input is valuable, and we will continue to assess our conditions to best serve our clients. Kind regards, The PrimeXBT Team

Posted 4 months ago

“اس سال XRP واقعی کمال رہا۔ اگر میں نے بس ہولڈ کیا ہوتا تو شاید دُگنا منافع بنتا، لیکن چونکہ میں نے اس میں ٹریڈنگ کی، اس لیے بیس گنا کمایا۔”

Helpful Report

Posted 5 months ago

السلام علیکم، Peer Akbar آپ کا شکریہ کہ آپ نے وقت نکال کر ہمیں اپنے XRP ٹریڈنگ کے تجربے سے آگاہ کیا۔ واقعی، کئی بار CFD یا کرپٹو فیوچرز میں ٹریڈنگ، سپاٹ کرپٹو ٹریڈنگ سے زیادہ مؤثر ثابت ہو سکتی ہے۔ کیونکہ ٹریڈرز لیوریج استعمال کر کے اپنی پوزیشن کو بڑھا کر سکتے ہیں، جس سے ممکنہ منافع بھی بڑھ جاتا ہے۔ اسی لیے ہم مختلف CFD مارکیٹس میں لچکدار لیوریج آپشنز فراہم کرتے ہیں — یہاں تک کہ XRP میں بھی 1:100 تک لیوریج دستیاب ہے۔ اس کا مقصد یہی ہے کہ ٹریڈرز ہر موقعے سے بھرپور فائدہ اٹھا سکیں۔ ایک بار پھر آپ کی رائے کا شکریہ، اور آپ کے کرپٹو ٹریڈنگ کے سفر کے لیے نیک خواہشات۔ نیک تمناؤں کے ساتھ، PrimeXBT ٹیم

Posted 5 months ago

“The PrimeXBT platform for crypto futures is really good.However, I didn’t like the UI for conventional trading, it turned out there are some differences between traditional and crypto trading.”

Helpful Report

Posted 5 months ago

Hello Dharmalingam, It's great to hear you’re enjoying our crypto futures trading platform. We strive to deliver a seamless and powerful trading experience across all our offerings. We understand your concerns regarding the UI for conventional trading, and we appreciate you highlighting this. Our team is continuously working on improvements to ensure a consistent and intuitive experience across all asset classes. If you have any specific suggestions or features you’d like to see enhanced, we’d love to hear them! Kind regards, The PrimeXBT Team

Posted 5 months ago

PrimeXBT is rated 4.7 based on 583 reviews