PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.68

4.7 Rating 549 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a small issue last week… support didn’t ghost me though, they followed up fast. Not perfect but definitely better than others I’ve tried…”

Helpful Report

Posted 6 months ago

Dear Neoh Chui, We appreciate your valuable feedback! Hearing that the response time and quality of our support services have lived up to your expectations is a pleasure for us. We are always striving to and working on making your experience the best it can be, so comments like these are very important. If there is anything else you would like to ask about, please feel free to contact us again anytime! Kind regards, The PrimeXBT Team

Posted 6 months ago

“Primexbt trading app is being too modern for me, i’m good with the metatrader 5 pc version😅😅”

Helpful Report

Posted 6 months ago

Hi Mr. Jalen, Thanks for your feedback! We appreciate that everyone has their own preferences — nothing wrong with sticking to what works for you 😄. If you ever fancy giving the PrimeXBT app another go, we’re always here to help you get comfortable! Kind regards, The PrimeXBT Team

Posted 6 months ago

“I don’t understand if they are a broker or a crypto exchange, but they are legit🧐”

Helpful Report

Posted 6 months ago

Hello there Tayib Kadam, Thank you very much for sharing your opinion. Regarding your concerns, whether PrimeXBT is a crypto-exchange or brokerage, they’re both true, since we call ourselves a trading services provider. At our platform, traders can enjoy ordinary spot cryptocurrency operations, such as buying, selling and accumulating, together with trading crypto futures and a variety of CFD instruments with margin, including popular currency pairs and stocks. Our main aim is to provide trading opportunities for everyone, regardless of their preferences. Indeed, you’re right about the legitimate status of our service. PrimeXBT operates under 4 different regulations and applies strong security protocols, to ensure safe and reliable trading experience. If you need any assistance, please feel free to get in touch with our support team. Kind regards, The PrimeXBT Team

Posted 6 months ago

“Platform ni bagi aku agak basic sikit. Kalau ada lebih banyak fungsi dan tools, rasanya lagi best lah. Tapi bab execution memang okay, tu yang paling penting pun. Lagi satu, spread untuk kebanyakan crypto pun cun – aku memang impressed!”

Helpful Report

Posted 6 months ago

Hai J bin Shaimaaa, Terima kasih kerana berkongsi pandangan anda. Kami berbesar hati mendengar anda berpuas hati dengan kelancaran pelaksanaan order dan spread yang kompetitif untuk crypto di platform kami. Dua perkara ini memang menjadi keutamaan kami bagi memastikan pengalaman trading yang lebih efisien dan berbaloi untuk semua pengguna. Dalam masa yang sama, kami juga ambil maklum tentang komen anda mengenai kesederhanaan platform. Pasukan kami sedang giat menambah baik fungsi dan tools yang tersedia supaya dapat memenuhi keperluan pelbagai jenis trader — termasuk mereka yang perlukan ciri-ciri yang lebih advanced. Kalau anda ada cadangan spesifik tentang tools atau fungsi yang anda nak lihat, kami sangat mengalu-alukan pendapat anda. Salam hormat, Team PrimeXBT

Posted 6 months ago

“Tôi không thích altcoin và các loại tiền tương tự, tôi chọn BTC luôn! Mặc dù spread hơi cao một chút, nhưng vẫn ổn.”

Helpful Report

Posted 6 months ago

Chào bạn Banh Sang, Cảm ơn bạn đã chia sẻ về trải nghiệm giao dịch của bạn. Chúng tôi hiểu rằng các nhà giao dịch sẽ có sở thích khác nhau về tài sản, do đó chúng tôi cung cấp hợp đồng CFD và hợp đồng tương lai trên nhiều loại tiền điện tử khác nhau, chắc chắn bao gồm cả ""vàng kỹ thuật số"" - là đồng bitcoin với tính thanh khoản cao nhất. Thêm vào đó, các nhà đầu tư có thể sử dụng thẻ tín dụng để mua bitcoin và thực hiện các giao dịch khác trên nền tảng. Về spread, các nhà giao dịch nên lưu ý đến sự biến động chung của thị trường tiền điện tử. Spread có thể thay đổi tùy thuộc vào điều kiện thị trường. Xin đừng ngần ngại liên hệ với chúng tôi nếu bạn cần bất kỳ sự trợ giúp nào. Trân trọng, Đội ngũ PrimeXBT

Posted 6 months ago

“Idk why they donnt promote their blog it's quitee interetsting there. But they make posts rare😅”

Helpful Report

Posted 6 months ago

Hello there Huu Le, Thank you very much for sharing your thoughts about our blog. We constantly work on providing the latest news on company updates through the blog. It’s important to keep up with the market in trading, as success is very dependent on this quality. We release only relevant and impactful content. Therefore, the frequency of posting is connected with whether something new was added to our platform and other essential information. If you have any suggestions, please message us directly via support@help.primexbt.com or live chat. Kind regards, The PrimeXBT Team

Posted 6 months ago

“Not the best platform, in terms of features. Despite this, something to point out exists: 1. Cheap fees, in comparison to major exchanges 2. Forex and stocks available 3. Support 24/7 and polite.”

Helpful Report

Posted 7 months ago

Dear Evert Kutch, Thank you for your honest feedback and for highlighting the aspects of our platform that you've found valuable! We appreciate your recognition of our competitive fees, a diverse range of assets, and 24/7 polite support - those are areas we're especially proud of. That said, we hear you on the features front. We're continuously working to improve and expand what our platform offers and insights like yours help guide those improvements. If you have any specific suggestions or features you'd like to see, we'd love to hear them. Thanks again for sharing your experience with us - your perspective really matters. Kind regards, The PrimeXBT Team

Posted 7 months ago

“The PrimeXBT support team works pretty well... Even though they’re not as fast as I expected, their agents always try to explain all the trading terms in simple words and I appreciate it highly!”

Helpful Report

Posted 7 months ago

Greetings Ohan Mcclain, Thank you for your honest and constructive feedback. We’re glad to hear that you appreciate the clarity and professionalism of our support team. Our agents are committed to ensuring that every client, regardless of experience level, can fully understand the platform and its features. That said, we also recognize the importance of timely responses and are actively working to improve our response speed, especially during peak hours. Your input is valuable and helps us enhance the quality of service we strive to deliver. If you have any questions or suggestions, please feel free to reach out to our support team at any time you wish. Sincerely, The PrimeXBT Team

Posted 7 months ago

“Spread bên forex không phải là tốt nhất. Mình giao dịch thử hợp đồng crypto tương lai, spread có vẻ rẻ hơn”

Helpful Report

Posted 7 months ago

Chào bạn Thắng Hải, Chúng tôi rất cảm ơn phản hồi của bạn về chi phí giao dịch CFD và hợp đồng tiền điện tử tương lai tại PrimeXBT. Thật tuyệt khi biết bạn thấy một số công cụ của chúng tôi hấp dẫn. Spread và phí chắc chắn là rất quan trọng đối với một số phong cách và chiến lược giao dịch nhất định, vì vậy chúng tôi đang cố gắng hết sức để cung cấp cho các nhà giao dịch của mình nhiều loại tài sản và cơ hội linh hoạt để mọi người có thể tìm thấy công cụ giao dịch yêu thích của riêng mình. Trong trường hợp bạn có bất kỳ phản hồi hoặc câu hỏi nào khác, đừng ngần ngại gửi tin nhắn cho chúng tôi theo địa chỉ email sau: support@help.primexbt.com. Trân trọng, Đội ngũ PrimeXBT

Posted 7 months ago

“Mình thích việc không cần phải tạo tài khoản riêng biệt cho CFD và hợp đồng tương lai. Chỉ thắc mắc tại sao họ chọn nền tảng Metatrader 5, chắc nhiều người dùng.”

Helpful Report

Posted 7 months ago

Chào bạn Khong Manh Dao, Cảm ơn bạn rất nhiều vì đã chia sẻ trải nghiệm của bạn với chúng tôi! Chúng tôi thực sự trân trọng mọi phản hồi nhận được, vì nó đóng vai trò quan trọng trong việc giúp chúng tôi cải thiện dịch vụ của mình. Chúng tôi rất vui khi được biết bạn thích tài khoản trên sàn giao dịch. Chúng tôi hiểu việc phải chuyển đổi giữa các tài khoản có thể tốn thời gian một chút. Chúng tôi có cung cấp nền tảng MetaTrader 5 cho khách hàng. Chúng tôi biết các nhà giao dịch có những chiến lược và công cụ khác nhau mà họ thích sử dụng để phân tích. Đó là lý do tại sao chúng tôi cung cấp ba nền tảng giao dịch để đáp ứng nhu cầu của mọi nhà giao dịch, bất kể kinh nghiệm của họ nhiều hay ít. Thêm vào đó, chúng tôi còn có nền tảng riêng, có thể hoàn toàn tùy chỉnh và rất dễ sử dụng. Nếu bạn có bất kỳ câu hỏi nào, đừng ngại liên hệ với bộ phận chăm sóc khách hàng của chúng tôi tại support@help.primexbt.com. Chúng tôi rất vui được hỗ trợ bạn. Chúc bạn mọi điều tốt lành, Đội ngũ PrimeXBT

Posted 7 months ago

“My brain is on freeze mode because of how much the educational materials are. Minblown”

Helpful Report

Posted 7 months ago

Dear Pablo Mendoza, We appreciate your positive review about our educational resources. Our goal is to empower traders with in-depth knowledge, and it’s great to know our materials are helping you dive deep into the markets. If you ever feel overwhelmed or want guidance on where to focus your learning, our support team is here to help. Feel free to reach out - we’d be happy to point you toward the most relevant materials for your trading goals. Sincerely, The PrimeXBT Team

Posted 7 months ago

“BTC did get on my nerves a bit.. but I got my pips and got out lol. Spreads were a bit wide”

Helpful Report

Posted 8 months ago

Dear Pertiwi bin Teratai, Trading BTC can definitely be a rollercoaster! We're glad to hear you managed to secure your pips and exit successfully. Spreads can vary depending on market conditions, but we appreciate your feedback and will continue working to provide the best trading experience possible. If you ever have any questions or need assistance, feel free to reach out at support@help.primexbt.com. Wishing you more profitable trades ahead! Sincerely, The PrimeXBT Team

Posted 8 months ago

“Platform is pretty neat, for trading. For holding crypto and using it as a wallet, I'd like more transparency on the costs please.”

Helpful Report

Posted 8 months ago

Dear Owen Homenick, Thank you for your feedback! We're glad to hear that you find our platform neat for trading. Transparency is important to us, and we appreciate you highlighting the need for more clarity on holding crypto and associated costs. If you have any specific concerns or would like detailed information about fees, feel free to reach out to us at support@help.primexbt.com—our team will be happy to assist. Wishing you successful trades! Sincerely, The PrimeXBT Team

Posted 8 months ago

“Thành thật mà nói thì; 1) Thời gian phản hồi: Mất vài giờ, không phải ngay lập tức. 2) Kiến thức: Hỗ trợ biết rõ công việc của họ và giải thích mọi thứ rất rõ ràng. Vấn đề của mình đã được giải quyết, chỉ cần kiên nhẫn một chút.”

Helpful Report

Posted 8 months ago

Chào Trung Anh, Cảm ơn bạn đã chia sẻ những đánh giá chân thực của mình. Chúng tôi hiểu rằng thời gian phản hồi là một yếu tố quan trọng và rất tiếc vì đã khiến bạn phải chờ đợi. Bạn có thể liên hệ với đội ngũ hỗ trợ của PrimeXBT qua hai cách: qua email support@help.primexbt.com sẽ mất vài giờ để nhận được phản hồi. Hoặc bạn cũng có thể liên hệ qua mục chat trực tuyến trên website hoặc ứng dụng để được hỗ trợ nhanh nhất có thể nhé. Chúng tôi sẽ tiếp tục cố gắng cải thiện thời gian phản hồi để mang lại trải nghiệm tốt hơn cho khách hàng. Nếu bạn có bất kỳ câu hỏi hoặc cần hỗ trợ thêm, xin đừng ngần ngại liên hệ với chúng tôi. Chúc bạn giao dịch thành công! Trân trọng, Đội ngũ PrimeXBT

Posted 8 months ago

“La reputación es sólida, pero me gustaría más transparencia. Buena plataforma, pero no perfecta.”

Helpful Report

Posted 8 months ago

Hola gMadera: ¡Gracias por tus comentarios! Agradecemos que reconozcas nuestra sólida reputación y comprendemos tu deseo de mayor transparencia. Trabajamos continuamente para mejorar nuestra comunicación y brindar información más detallada a nuestros usuarios. Valoramos tus comentarios y los tendremos en cuenta para mejorar nuestra plataforma y nuestros servicios. Si hay algún aspecto específico en el que te gustaría que hubiera más transparencia, no dudes en compartirlo con nosotros a través del chat en vivo o por correo electrónico a support@help.primexbt.com. Siempre buscamos maneras de mejorar. Atentamente, El equipo de PrimeXBT

Posted 8 months ago

“หลายๆรีวิวบอกว่าโบรกนี้ไว้ใจได้ ซึ่งผมก็เห็นด้วย สเปรดของฟอเร็กซ์อาจจะกว้างหน่อย แต่ไม่มีค่าธรรมเนียมเลย ☝️”

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Posted 10 months ago

สวัสดี เพชร พิชิต ขอบคุณที่แบ่งปันประสบการณ์ของคุณ! เรายินดีที่คุณพบว่า PrimeXBT น่าเชื่อถือ แม้ว่าสเปรดอาจแตกต่างกันไป แต่เราชื่นชมที่คุณเห็นคุณค่าของโครงสร้างที่ไม่มีค่าธรรมเนียมของเรา หากคุณมีคำถามหรือต้องการความช่วยเหลือ โปรดติดต่อเราได้ที่ support@help.primexbt.com ขอแสดงความนับถือ ทีมงาน PrimeXBT

Posted 10 months ago

“Trading contests and nice welcome bonus are stunning, Love when brokers care about traders this way!”

Helpful Report

Posted 10 months ago

Hi Juan, Thank you for your wonderful review! We're thrilled to hear that you're enjoying the trading contests and the welcome bonus. It’s our priority to support and engage with our traders, and your feedback means a lot to us. If there's anything more we can do to enhance your experience, feel free to reach out anytime at support@help.primexbt.com. Happy trading! Best regards, The PrimeXBT Team

Posted 10 months ago

“services offered - great quality. educaiton - okay quaality. I think tehy need like videos.”

Helpful Report

Posted 10 months ago

Hello Jarret Pacocha, Thank you for your feedback! We're thrilled to hear you find the services to be of great quality. Regarding the educational content, we truly appreciate your suggestion about adding videos. It's a great idea, and we'll share this with our team to explore ways to make the learning experience even more engaging and effective. If you have any further recommendations, feel free to let us know. We're always looking to improve! Best regards, The PrimeXBT Team

Posted 10 months ago

“Aku harap info pasal caj untuk beli dan simpan crypto tu boleh lagi jelas sikit... Seb baik live chat support explain macam mana caj dia jalan, benda apa yg kena caj, dan lain-lain. 😊”

Helpful Report

Posted 10 months ago

Dear Mas, Thank you for your feedback! We understand the importance of clear and transparent information about fees for buying and storing crypto. We're glad to hear that Seb provided helpful explanations via live chat support. If you have any additional questions or need further clarification, please don’t hesitate to reach out again via live chat or email us at support@help.primexbt.com. Best regards, The PrimeXBT Team

Posted 10 months ago

“ผมมีประสบการณ์ที่ดีกับการเทรดบิทคอยน์ที่นี่: - การส่งคำสั่งซื้อขายที่รวดเร็ว - เลเวอเรจที่สูง”

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Posted 10 months ago

เรียนคุณ Pira Yoonim ขอบคุณสำหรับการแบ่งปันประสบการณ์ที่ดีของคุณในการเทรดบิทคอยน์บนแพลตฟอร์มของเรา พวกเรายินดีที่ได้ทราบว่าคุณพึงพอใจกับความรวดเร็วในการส่งคำสั่งซื้อขายและตัวเลือกเลเวอเรจที่สูง การมอบสภาพแวดล้อมการเทรดที่ยอดเยี่ยมและมีประสิทธิภาพเป็นหนึ่งในสิ่งทราเราให้สำคัญสูงสุด หากคุณมีคำถามหรือต้องการความช่วยเหลือ โปรดอย่าลังเลที่จะติดต่อเราผ่านแชทสด หรืออีเมลที่ support@help.primexbt.com ด้วยความนับถือ ทีมงาน PrimeXBT

Posted 10 months ago

PrimeXBT is rated 4.7 based on 549 reviews