printed.com Reviews

2.14 Rating 7 Reviews
29 %
of reviewers recommend printed.com
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Anonymous
Anonymous  // 01/01/2019
Decent prices but I do not recommend this company. They made very basic errors with my order despite my following their specifications exactly.

I placed an order for 1500 A7 cards with a hole punched through in the corner of each. When the printed proofs came, the hole was the wrong size (about half the size specified).

When I brought this up, I was told that they didn't make the drill hole in the size I'd specified (why didn't they tell me this earlier when I sent the artwork over?), so I selected a size from the ones that they do offer.

When I received my order, 1300 of the cards were missing the hole completely. Of the remaining 200, 100 of them had the hole punched in the wrong place.

I had to manually hole punch the 1300 cards myself as I did not have enough time to arrange a replacement.

In the end I was able to get a 50% refund of the 1300 cards, and a reprint of the 100 cards with the hole punched in the wrong place.

While the quality of the cards themselves was good, these massive mistakes made mean that I won't be working with them again.
Posted 4 months ago
DO NOT USE THIS COMPANY.
Incompetent, they're a printing company that CAN'T print or even check the quality. They should be embarrassed, especially when dealing with small businesses who are relying on their help!
Posted 5 months ago
Spent nearly 2 weeks trying to get something printed, they were meant to be "calling me back" and on 4 separate occasions I called in they never rang back, just wasted 2 weeks of my time now, will never use this firm again completely useless.
Posted 7 months ago
Tracking doesn't work, received no message or email of dispatch, my package was lost for days and customer service were completely unorganised. I was told by different people that the package was being redelivered and waited for two days only to find out on the 4th day (delivery was supposed to arrive Friday before noon- package was found on Tuesday) that it was left in an express shop. No one has offered any refund for the price I paid for delivery up to 12pm. Absolutely horrible service, would not recommend it to anyone who is looking for a professional service!
Posted 1 year ago
Good print - Bad customer service. Was talked over something step by step on the phone only to be told it won't turn up on time due to the delivery option. When I called they did not care. Shame!!!
Posted 1 year ago
Cards we ordered with artwork on front. Quality appalling and no response to feedback from email send. Asked for no Borders and still send with borders on some cards.
Ordering the cards was already a lots of hassle with staff seemingly not knowing what they were doing.
Posted 1 year ago
excellent customer service and high quality products
Posted 2 years ago
I have been using printed.com for a few years now, the quality of print is great, i've recently used their new gold foiling service, this came out amazingly! thank you
Posted 2 years ago
printed.com is rated 2.14 based on 7 reviews