Printer Basics Reviews

Name: Printer Basics
Rating: 4.72

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

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Metrics

4.7

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Paul Wood

Printer Basics 5 star review on 3rd December 2016

Jimi Kent

Anonymous

Anonymous // 01/01/2019

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“Great service and excellent in carts. Very pleased.”

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Posted 6 years ago

“What good value! I look forward to seeing how long these large ink cartridges last. Any number beyond 400 would be excellent.”

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Posted 6 years ago

“From dispatch email received, delivery was about 10 days!!”

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Posted 6 years ago

Dear John, Thank you for your review. I am sorry that your order took longer to arrive than expected. Royal Mail are normally very efficient and delivery within the 2 - 7 working days as advised on our website. If you require any further assistance with the items ordered, please do not hesitate to contact me. Kind regards Hannah Printer Basics

Posted 6 years ago

Dear John, Thank you for your review. I am sorry that your order took longer than expected. Royal Mail are normally very efficient and delivery within the 2 - 7 working days as advised on our website. If you require any further assistance with the items ordered, please do not hesitate to contact me. Kind regards Mike Printer Basics

Posted 6 years ago

“Competitive prices, prompt deliver, happy to purchase again.”

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Posted 6 years ago

“Easy to order.Fast delivery.Good offers!”

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Posted 6 years ago

“I am very pleased with the ink's I get from Printer Basics, good quality and very reasonable priced, keep up the good work :)”

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Posted 6 years ago

“Next time i use Printer Basics, i would like a faster postal service, other than that i would gladly recommend Printer Basics to anyone.....:)”

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Posted 6 years ago

“Good price, quick delivery, good advice notes”

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Posted 6 years ago

“Extremly effecient..cheap but reliable cartridges...speedy posting. Will use again.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“They arrived quickly enough, but print cartridges are no good if they don't work. We printed two sheets before a message appeared to say the cartridges were empty. Will be seeking a full refund and are not intending to use this supplier again.”

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Posted 6 years ago

Good Afternoon, Thank you for your review. I am very sorry that you have experienced an issue with the cartridges supplied by us. I can see that you have been in email correspondence with us and we have sent you some advice to try. We offer a 100% no quibble guarantee on all our products and want all of our customers to be totally satisfied with every part of our service. Please try the reset advice provided as this normally resolves the matter. If you require any further assistance please do not hesitate to contact us. Kindest Regards, Emily Printer Basics

Posted 6 years ago

“Brilliant price less than manufactures prices by 70%, fast delivery and excellent printing results...highly recommended”

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Posted 6 years ago

“Have not used them yet. So cannot comment. The delivery service was very good.”

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Posted 6 years ago

“Product as described and good quality”

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Posted 6 years ago

“Always deliver on time”

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Posted 6 years ago

“Normally I wouldn’t buy any inks except the branded, but I thought I’d give these a go and I’m so glad I did. Excellent inks and very speedy delivery and fraction of the price I normally pay. Would definitely recommend”

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Posted 6 years ago

“Very prompt service and excellent value.”

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Posted 6 years ago

“Excellent Service, great prices”

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Posted 6 years ago

“The printer i ordered is great and worth the money i paid for it. The only issue i had with Printer Basics is with the delivery tracking system. I had to ask Printer Basics how/who was delivering the order and the tracking number and i got a link to track the order from Whistl whick stated delivery by ParcelForce. It stated that it was held in the depot and would be delivered at a certain date. I checked it at 9AM and it was still in a depot over 100 miles away and then about 1 hour later it turns up and the carrier is Hermes and then checking the tracking again it still says in the depot. The next day it still stated the same so do not rely on the tracking info as to when your order will turn up as it's not correct.”

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Posted 6 years ago

Dear Customer Thank you for your review. I am unable to locate an order from yourself for a printer. I can see that this order number relates to ink cartridges which were dispatched via standard Royal Mail on 18/08/2018. We do not use Hermes as a delivery method. Should you require any further assistance, please feel free to contact us. Kind Regards Marianne

Posted 6 years ago

“It was a trouble-free transaction.”

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Posted 6 years ago

Printer Basics is rated 4.7 based on 2,516 reviews