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Printer Basics Reviews

4.7 Rating 2,516 Reviews

95 %

of reviewers recommend Printer Basics

Company Reviews

4.7

Based on 2,516 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Printer Basics 5 star review on 25th December 2018

Printer Basics 5 star review on 3rd December 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Printer Basics, my one stop shop for all my printing needs. All original ink, well packaged and fast delivery, Never had a problem with this company and would recommend them. P.S Tried there alternative ink, and found it just as good as the original at a fraction of the price.”

Posted 4 years ago

“I ordered 2 cartridges (1 black & 1 colour) for my HP Officejet 4632 printer from Printer Basics. Despite carrying out the instructions and troubleshooting instructions supplied with the colour cartridge; it prints in pink only (despite registering as full on the printer software). The black cartridge refuses to be recognised by the printer - and so I have returned it to a Jersey address supplied with the delivery paperwork. I have to dig deep to find encouragement for a second purchase.”

Posted 4 years ago

Good Afternoon Thank you for your review. I am sorry to hear the ink has not worked as it should for you. We do offer a guarantee on the products we sell and so we do have a Customer Service team available to speak to seven days a week. I have emailed you separately to offer more help. Kind Regards Lucy

Posted 4 years ago

“It is just as good as a genuine cartridge and cheaper”

Posted 4 years ago

“Good price , prompt service .”

Posted 4 years ago

“Regrettably, I have reviewed an item from this seller in error. My apologies to Printer Basics, and to anyone reading my previous review - please ignore it.”

Posted 4 years ago

Dear Wendy, Thank you for your review, Unfortunately I have not been able to locate an order from you where you have ordered cartridges for your Canon printer, all your orders have been for your Samsung printer. I will arrange for someone to contact you to discuss this with you as soon as possible. Kind Regards Louise Printer Basics

Posted 4 years ago

“Nothing wrong with the ink, good colour works well. The packing and shipping was the bad point. Not the fastest shippers in the world and just throwing carriages into a jif bag is not good enough. Package was well crush by the time it got to me.”

Posted 4 years ago

Dear Peter, Thank you for your review and I am sorry that you aren't happy with the speed of delivery, we advise 2-7 working days for delivery with Royal Mail and find that the majority of our orders do arrive within that time from, I do apologise if this wasn't the case for your order. With regards to the items being delivered in a jiffy bag, we do this so that the items can easily be put through your letterbox, if any item has arrived damaged we will happily arrange a replacement to be sent out to you. I hope this helps and please do not hesitate to contact us again should you require any further assistance. Kind Regards Louise

Posted 4 years ago

“No problems were encountered other than a longer than expected delivery time”

Posted 4 years ago

“The ink works okay”

Posted 4 years ago

“FIRST CLASS INK AND AND EASY INSTALLATION ON PRINTER”

Posted 4 years ago

“Budget inks with premium performance coupled with fast delivery.”

Posted 4 years ago

“Good quality, good price, good service.”

Posted 4 years ago

“Great value..Great Service will definitely order again and mention the company to friends..”

Posted 4 years ago

“When the ink arrived the instructions to install the ink to the printer was excellent. I got mixed up on the delivery date of the item but when I rang them up they were very informative and sorted it out for me.I will definitely use Printer Basics again”

Posted 4 years ago

“all good,will recommend to anyone interested!”

Posted 4 years ago

“Just excellent.have used you for years.happy new year.”

Posted 4 years ago

“Fast professional service.”

Posted 4 years ago

“No Complaints the Cartridges arrived with in the two days one day early. I have not started to use any of them yet. No reason why they should not work. Ouite happy with the service.”

Posted 4 years ago

“Very quick and safe delivery of the items ordered.”

Posted 4 years ago

“They have repeatedly provided exceptional service. On this occasion they replaced a faulty cartridge that was over one year old.”

Posted 4 years ago

“Brilliant service and value.”

Posted 4 years ago

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Printer Basics is rated 4.7 based on 2,516 reviews