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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Charles Loughlin
Verified Buyer
“Printer Ink Direct, there web site is ok and finding the correct cartridge's was fine. It's the delivery as it took a week to arrive. DPD very poor, would have been quicker by Royal Mail.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“What we ordered.”
Helpful Report
Posted 3 years ago
Mark Mckenzie
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Peter Jansen
Verified Buyer
“Global shortages of everything, so the ink took longer to come than expected. But when it was available, it was sent by next--day-delivery, even though I only paid for 2-day delivery, and even that not guaranteed. Also, the capacity of the cartridges was greater than advertised, so I'm very well compensated for the delay. It might have been an idea, to send email to alert me to the quicker delivery. I was certain it wouldn't come that day, went out, and barely got back in time, so that I almost missed it.”
Helpful Report
Posted 3 years ago
Shirley Gibbons
Verified Buyer
“Haven't used these yet as they are replacements. Think they should be OK”
Helpful Report
Posted 3 years ago
Thomas McDonald
Verified Buyer
“Excellent value, good quality ink Would definitely buy again.”
Helpful Report
Posted 3 years ago
Ian Walters
Verified Buyer
“No issues with the product, however, the delivery was over 8 days and I had to send several emails to get any response on tracking or expected delivery. There is no access to ant telephone number for a call to address queries.”
Helpful Report
Posted 3 years ago
Thomas Richardson
Verified Buyer
“Good quality and a good price. Easy to order but delivery could be a bit faster”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Really great prices, didn’t take too long to arrive either - can’t complain!”
Helpful Report
Posted 3 years ago
Cedric Robertshaw
Verified Buyer
“Order was serviced promptly. Quality of product seems good, only just started using it. Looks like the genuine article!”
Helpful Report
Posted 3 years ago
Colin Keen
Verified Buyer
“Took longer to arrive than expected. Instructions were in such small print a magnifying glass was needed.”
Helpful Report
Posted 3 years ago
Ping Lim
Verified Buyer
“Great customer services”
Helpful Report
Posted 3 years ago
Robert Adey
Verified Buyer
“Sets came fine, on time.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Promptly delivered”
Helpful Report
Posted 3 years ago
Marianne Holmes
Verified Buyer
“My order no. 1020716 for compatible Epson XP-4100, payment of £20.48, has not yet been received. Your confirmation dated 15 September. Marianne Holmes”
Helpful Report
Posted 3 years ago
Dave Mc
Verified Buyer
“Ordered non manufacturer cartridges, arrived in good time, simple plug and play. Cheap and simple, job done!”
Helpful Report
Posted 3 years ago
AJ Jones
Verified Buyer
“Hassle free & speedy delivery, website now saved for future purchases”
Helpful Report
Posted 3 years ago
Edwin Webb
Verified Buyer
“Fist dealings with company. Delivery took longer than promised, but there may be a general hold-up on postal deliveries at present.”
Helpful Report
Posted 4 years ago
David Handley
Verified Buyer
“very good service , and good quality.”
Helpful Report
Posted 4 years ago
Malcolm Curbishley
Verified Buyer
“Not used the toner yet but ordering and delivery good.”
Helpful Report
Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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