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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Thomas Vandewiele
Verified Buyer
“Never received the ink despite multiple follow up. AVOID!! It's a scam”
Helpful Report
Posted 1 week ago
Andrew Fisher
Verified Buyer
“Did not receive my order, and customer service has ignored every email chasing up delivery”
Helpful Report
Posted 1 week ago
Michael Gregory
Unverified Reviewer
“I placed an order at the beginning of February and have yet to receive the product. There were several attempts to request status, and now a refund is being requested. No one has responded to my messages or emails.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Reviewer
“I have ordered over 10 days ago, had to ask who is the carrier , R/mail? Evri? Who? ? No answer! Where is it? After 5 days, 1 email saying DISPATCHED, nothing else. No tracking numbers, carriers names Apologies, or any other explanation for where my small item is. Sent numorous messages asking for updates, as they obviously have the tracking number, and received NOT 1 reply. I have asked for a refund, again no reply, still no item, still no answer to any messages. It says 2-3 days delivery, although not guaranteed, I,m not abroad!! they are not abroad!! So why are people not getting the goods ? Trading standards would have a field day with this lot, taking money and delivering no goods,its THEFT. They need shutting down.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“placed 2 orders on 6/01/2026 No ink ,no response to e mail, what a way to do business. Just want my money back”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“I ordered 3 months ago , but still not received .I sent email many times but no reply . Be careful about this company . I dont recommend”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“The ink cartridges never arrived and no response from company”
Helpful Report
Posted 6 months ago
Declan Whelan
Verified Buyer
“This site is a scam. They take your money and never deliver the product. They don't responded to email (this is the only way to communicate with them). Currently looking into what my legal options are. Avoid at all cost”
Helpful Report
Posted 8 months ago
Gopi Khan
Verified Buyer
“Hello, I placed the order on 19th of June 2025 but hadn’t received any still,”
Helpful Report
Posted 8 months ago
Ronald Cartwright
Verified Buyer
“Very disappointed. Took over 3 weeks to receive ink. Will have to find alternative supplier.”
Helpful Report
Posted 8 months ago
Jennifer Bennett
Verified Buyer
“Very poor. Waited over a week for delivery, I emailed twice about an update on the order and was ignored. I won’t be ordering again.”
Helpful Report
Posted 8 months ago
Mark Fisher
Verified Buyer
“Didn't receive order, no reply to my emails. Chargeback completed”
Helpful Report
Posted 8 months ago
Pete Shaw
Verified Buyer
“I have e mailed 5 times regarding a next day delivery order that arrived one week later I have requested a return label and full refund but my e mails have been ignored. Happilyused them in the past but never again..”
Helpful Report
Posted 8 months ago
John Stockham
Verified Buyer
“This is a joke! I've sent several emails regarding my recent order - 10104550 which was for 4 x T0713 Magenta ink cartridges. When they didn't arrive within the 3-5 days promised I sent another email asking for update. When a package did eventually arrive (after 2 weeks) it had 4 x T0714 Yellow cartridges!! I'm still awaiting a reply to remedy this which I sent 3 days ago.”
Helpful Report
Posted 8 months ago
Evanna Loye
Verified Buyer
“Ordered ink cartridges on the 18th May and still haven’t received them - numerous emails sent an no reply!!!!”
Helpful Report
Posted 8 months ago
Nigel Corbett
Verified Buyer
“My order has never arrived.”
Helpful Report
Posted 8 months ago
Payam Payam
Verified Buyer
“Hello, I have not received my order (#10104474) placed on June 11. I would like to request an update or tracking number. If I don't hear back soon, I will be forced to open a dispute with my payment provider. Thanks.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Took over a month to receive the order, terrible communication and still have not received the VAT invoice Will definitly not use again”
Helpful Report
Posted 8 months ago
JEREMY Kleinfeld
Verified Buyer
“after 3 months i still await delivery of order, e mails sent as a reminder are ignored. i would give no stars if i could”
Helpful Report
Posted 8 months ago
Terry Duvall
Verified Buyer
“not very good”
Helpful Report
Posted 9 months ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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