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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Tracy Bennetto
Verified Buyer
“Always order my ink cartridges from Printer Ink Direct. They arrived very quickly and were well packaged. The cartridges themselves fit my Epson printer perfectly and last a fair amount of time. Wouldn't go anywhere else for great priced, good quality compatible ink. Highly recommend and will be using again in the near future.”
Helpful Report
Posted 10 months ago
Gayle Rae
Verified Buyer
“Toner cartridge arrived and was broken (spring was loose and toner cartridge was falling apart). Have now emailed about this 2 times and had no response- first email sent a week ago. Very poor quality item and worse customer service.”
Helpful Report
Posted 10 months ago
Francesca James
Verified Buyer
“I would give zero rating if I could. This company is an utter disgrace. They advertise delivery as being between 1-3 days, I ordered on 13th April and it arrived today (1st May). No replies to several emails, no replies to requests to refund and no replies to my email asking them under no circumstances to send the item and to only refund as I was unhappy with this service. What did they do they sent it anyway!! Utter cheap rubbish! DO NOT BUY unless you want to be let down and robbed of your hard earned money.”
Helpful Report
Posted 11 months ago
Catherine Halliday
Verified Buyer
“Slow dispatch with no response to my email query. Just knowing that things were delayed would have been appreciated.”
Helpful Report
Posted 11 months ago
Paul Robinson
Verified Buyer
“Keenly priced and a super speedy delivery. Excellent service. Thanks.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Excellent product.”
Helpful Report
Posted 11 months ago
K Kerr
Verified Buyer
“Quick fast delivery efficient company. Totally recommend”
Helpful Report
Posted 11 months ago
Derek Miller
Verified Buyer
“Still waiting for delivery of goods if and when they arrive I wil review my rating. First parcel lost but has been quickly replaced ,very good after sales servicewould recommend.”
Helpful Report
Posted 11 months ago
David Whitear
Verified Buyer
“good quality,fast delivery”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“The inks don't work in my printer and my three emails asking for help have been ignored.”
Helpful Report
Posted 11 months ago
Yonas Zegeye
Verified Buyer
“I didn’t receive my order yet. I don’t know how long it takes. Can you check and let me know please?”
Helpful Report
Posted 11 months ago
Christopher Jones
Verified Buyer
“Good prices, quick delivery, everything you want from a retailer Definitely will use them again.”
Helpful Report
Posted 11 months ago
Andy Hanselman
Verified Buyer
“Prompt pain free service”
Helpful Report
Posted 11 months ago
Peter Capp
Verified Buyer
“My order is always delivered promptly and at a very good price.”
Helpful Report
Posted 11 months ago
Brian Harvey
Verified Buyer
“I am very happy wit your ink jet cartridges. Thanks.”
Helpful Report
Posted 11 months ago
Christine Heasman
Verified Buyer
“Didn't like the way it said about 4 days after taking payment that ordervwas being processed.”
Helpful Report
Posted 11 months ago
Ursula Pollock
Verified Buyer
“All ok except the pink leaked when we tried to put it into the machine. All the other colours were fine and work ok in the printer hence the 4 stars not five.”
Helpful Report
Posted 11 months ago
Craig Moore
Verified Buyer
“Unfortunately you have to give 1 star minimum, sent goods late, did not work, a mixture of different manufacturers inks for the same printer, several weeks later after contacting on FB sennt more still do not work, said they would sort it but never did, absolute rubbish company and rubbish inks, buy at your risk!”
Helpful Report
Posted 11 months ago
Mel Shearsmith
Verified Buyer
“Reasonably priced and super fast delivery!”
Helpful Report
Posted 11 months ago
Robert Butterworth
Verified Buyer
“Good price. Easy to order and quick delivery. Great!!!”
Helpful Report
Posted 11 months ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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