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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Sandra Kozubek
Verified Buyer
“I chose is as delivery suppose to be 1-3 working days, it was, but it took them 2 weeks to ship it. No customer service to reply any messages. Horrible experience”
Helpful Report
Posted 1 year ago
Malcolm Monkhouse
Verified Buyer
“The products are fine. It would be better if one could put the printer model number in a search box to find the right inks instead of having to scroll down to find them. Delivery was on the day promised, albeit not very quick”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service delivery on time cartridges working fine.”
Helpful Report
Posted 1 year ago
William Laban
Verified Buyer
“Have ordered previously from this company no issues. Reordered same cartridge as before but was sent wrong cartridge this time. Have sent 4 emails and tried to get a chat but have had no rplirs over thelast 10 days. It would appear customer service is none existant.”
Helpful Report
Posted 1 year ago
Peter And Pamela Levell
Verified Buyer
“Very helpful that resupply of ink is taken care of in this way.”
Helpful Report
Posted 1 year ago
Michael Costello
Verified Buyer
“I have used printerinkdirect on several occasions over the past 12months and never been disappointed with delivery or any ink quality. For years I would only use genuine inks on my Canon or Epson printers paying top price for the inks. I love my photography and print my own photos on either my Canon A3 printer, Canon multiprinter or Epson printer. The print quality on all the printers is equally as good as using the genuine inks. I could have saved myself a few hundred pounds with the same outcome if I had used printerinkdirect a lot earlier. Thank you.”
Helpful Report
Posted 1 year ago
Leslie Tose
Verified Buyer
“Always prompt at dispatching orders and speedy deliveries too.”
Helpful Report
Posted 1 year ago
Marilynn Wake
Verified Buyer
“Quick delivery and very good cartridges”
Helpful Report
Posted 1 year ago
Gary Baines
Verified Buyer
“Very good printer is old but still works fine ink great”
Helpful Report
Posted 1 year ago
John Gold
Verified Buyer
“great service, well done”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very good and quick service and delivery.”
Helpful Report
Posted 1 year ago
Margaret Whelan
Verified Buyer
“Product is good, excellent price and delivery was also excellent.”
Helpful Report
Posted 1 year ago
Arnold Brown
Verified Buyer
“excellent service I ordered one day and it was delivered next working day and was tracked on Royal Mail”
Helpful Report
Posted 1 year ago
Aneta M Kepa
Verified Buyer
“I live in the UK. My parcel was delivered to France and i didn't get any refund or a replacement”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“very good quality, delivered on time and in perfect condition. Thanks.”
Helpful Report
Posted 1 year ago
David Eccles
Verified Buyer
“Prompt, reliable service as always. Thank you”
Helpful Report
Posted 1 year ago
NICK PARSONS
Verified Buyer
“Well priced product that arrived quickly and is of good quality.”
Helpful Report
Posted 1 year ago
Martin Archdale
Verified Buyer
“I ordered ink from printer ink direct, which stated it usually arrived in 3 working days. This did not happen and after a week I messaged them asking for an update, no response. I then contacted them again to cancel tue order and process tue refund, no response. With no telephone number or customer service at all they were frustrating. Eventually I asked the credit card company to attempt to to get the refund. Then 2 days after the I’ll has arrived. I won’t be using again.”
Helpful Report
Posted 1 year ago
Alan Radford
Verified Buyer
“great price & wondferful service”
Helpful Report
Posted 1 year ago
Rebecca Hodgson
Verified Buyer
“I ordered as on offer and was told by on line that they would apply further reduction which they did and credited my account. Very pleased with these cartridges which work in my Epson printer and are half the price would recommend”
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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