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Pro:Direct Soccer Reviews

2.0 Rating 90 Reviews
23 %
of reviewers recommend Pro:Direct Soccer
2.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat

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Pro:Direct Soccer 1 star review on 24th April 2024
Stefano
Pro:Direct Soccer 1 star review on 24th April 2024
Stefano
Pro:Direct Soccer 1 star review on 24th April 2024
Stefano
Pro:Direct Soccer 1 star review on 24th April 2024
Stefano
Pro:Direct Soccer 1 star review on 8th August 2021
Dave
Pro:Direct Soccer 2 star review on 7th April 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
“While I get I am in the States, they have gear I can’t get here.... I ordered a pair of Mizuno boots on 7/21. Today is 8/10. I’ve sent 4 e-mail requests and have had NO response. I have now been in queue via phone for 14 minutes. The apologetic message that comes on every 6 seconds tells you to check on line. I’ve been doing that and the status of ‘carriage to be confirmed’ has not changed in 3 WEEKS! Horrible customer service. I will NEVER order from them again”
Helpful Report
Posted 8 years ago
“Order placed 1st July, 3 weeks later still no order, sent 2 emails - no reply, phoned 3 times - a half hour wait to get through each time, promised on the first call that I would have them by the weekend, promised the second call I'd have them the following day. I'm currently on my third call - no managers available, very rude advisor who has just hung up on me, so I'm now on my fourth call, don't order anything from them!!”
Helpful Report
Posted 8 years ago
“Ordered boots through the MENS section only to find out they were womens sizing. Prodirect has refused to acknowledge this is misleading and refuse to pay for the shipping/return. If this was amazon or paid via paypal, this would have instantly been resolved, no questions asked. Possibly the most disappointing service considering the size of the company.”
Helpful Report
Posted 8 years ago
“I ordered the item for a quick delivery and it never arrived. Even though it had been processed on their website. They stated that it doesn't always complete even though it shows as complete! I "re-ordered" and the very next day the same item was reduced in a sale! So much for treating loyal regular customers with appreciation. I have not ordered anything since.”
Helpful Report
Posted 8 years ago
Pro:Direct Soccer is rated 2.0 based on 90 reviews