Profile Australia Reviews

Name: Profile Australia
Address: 35 King Road, 35 King Road, New South Wales
Rating: 4.89

4.9 Rating 266 Reviews

98 %

of reviewers recommend Profile Australia

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Profile Australia:

Profile Australia are a family-owned business in Sydney and Australia's largest photo frame manufacturer and importer of photo albums. We also supply a great range of body & bath products and decorator wall art decor.

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Anonymous

Anonymous // 01/01/2019

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“Very nice range Australian made who would have thought! Back the shop, back Australia!”

Helpful Report

“Custom Cut To Size Mat Board. These guys are amazing to deal with. They pick up on any mistakes you may have made in your measurements and ask is this really what you want, giving you the opportunity to correct your order. Shipping is very quick. I would recommend them to my friends and I will definitely use them again The quality is great too. 10 out of 10”

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“great product my picture frame”

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“Excellent products, and fast, reliable service, kept me informed throughout the ordering through to the receipt timeline. Even arrived ahead of my expectations.”

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“The ash grey photo gallery set of frames looks great on our wall. Finally, all the frames match. Frames were top quality and delivered on time.”

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“Profile Frames and matt boards are always of outstanding quality. The variety of styles, colours and sizes are perfect for framing a variety of items. The resulting pictures are polished and add a professional level of style to the walls.”

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“Completely impressed with this frame and the secure packaging it arrived in”

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“Very happy with my new Profile frame, pictures stand out really well. I will be purchasing more frames as I move on with home renovations.”

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“Dealing with Profile has been the best experience. After having bought quiet a few frames from different retail stores, I made a purchase directly from Profile. The staff I dealt with were amazing, helpful and very informative. The frames arrived at a very quickly, safely, and their customer service was brilliant. Regards Tina”

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“Wonderful product. Exactly as described. Beautifully made and customer service was friendly and prompt. Definitely recommend this company and I have no doubt I will be ordering more frames from them in future.”

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“Always wonderful quality and service. I frame my own pastel artwork and the quality of the frames from Profile Products is excellent. Much better than I have purchased previously from other framers. Excellent value for money.”

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“Excellent product. arrived when they said it would and with no damage. dimensions were correct and the frame is of good quality. very pleased with this product and the service.”

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“I ordered a mount. The product was exactly as described and the shipping was quick. And it’s such a good feeling to know it’s Australian made! Thanks!”

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“Profile Australia make High-Quality Products, and deliver High-Quality Service, backed by a wonderful team of people, who really care about their product, and really look after their customers with personal interest and care! I have several Profile frames dating back 20 years, and when I enquired if the stands could have a little attention after all that time, Adrian and the team looked after me so well! The stands were replaced, making the frames good-as-new, not only quickly, but with the most awesome and caring approach for me as their customer, and the frames as their product. I can't speak highly enough of Adrian and the team at Profile Australia!”

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“I have always found Profile photo glue and albums to be of high quality and beautiful presentation. They are therefore excellent products to use when saving/presenting my photos and memories.”

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“My order was delayed by Australia Post then lost, upon contacting Profile Australia Adrian proceeded to help me by immediately replacing my order and sending it out that day. I received it the following week and was also advised if my lost order turned up I was able to keep it with their compliments. I can't thank Adrian enough for going above and beyond what I expected, very very happy.”

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“Online ordering was simple and product arrived within the week to a regional area.”

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“Amazing quality !”

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“Great product Great communication Great service”

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“These custom mounts were exactly what I wanted to present my artwork for sale. Prompt service, easy transactions, and great product. Thank you!”

Helpful Report

Profile Australia is rated 4.9 based on 266 reviews