Profile Australia Reviews

Name: Profile Australia
Address: 35 King Road, 35 King Road, New South Wales
Rating: 4.89

4.9 Rating 266 Reviews

98 %

of reviewers recommend Profile Australia

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Profile Australia:

Profile Australia are a family-owned business in Sydney and Australia's largest photo frame manufacturer and importer of photo albums. We also supply a great range of body & bath products and decorator wall art decor.

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Anonymous

Anonymous // 01/01/2019

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“Great to use Profile photo easy dots runner. Simple, easy and no mess without damaging precious photos for dry mount photo album. Good service too. Quality products as well.”

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“Profile Products provide me with the frames I need and their service is excellent.”

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“My favourite frame for portraits. I have one for each of our grandchildren. The glass is high quality and the stand is strong. I love the Eternal white with silver option.”

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“I purchased mat boards for my club photography competitions. The purchase was simple, delivery within the promised timeframe, value for money and the quality is spot on. Thank you, I’ll be back for future purchases including framing of my collection.”

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“I love my frames. Great quality, good prices and very fast shipping. I have ordered from this company at least 3 or 4 times now. I love that the frames are made in Australia :)”

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“Great quality product and speedy delivery. Would reccomend this business 👍”

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“I will be singing my praises for the Profile team from the rooftops in Brisbane all weekend!!! The products are beautiful and speak for themselves but Adrian Teh from customer service has been an absolute pleasure to work with and is the main reason for this review. When we were recently let down by another supplier; I reached out to Profile for a bulk custom order in a very tight time frame. I did not have high hopes or any expectations that it could be done and delivered to Brisbane in time... but from the first enquiry to the successful delivery (less than 48hours later!!) Adrian was there every step of the way exceeding all expectations! His service was unmatched! He was brilliant with his communication; keeping me informed and going above and beyond to get this order to us on time and even monitoring the delivery status to check in with me once everything was received. The most engaging, friendly and knowledgeable customer service representative I have had the pleasure of dealing with. Thank you Adrian and team, you have gained Profile a customer for life :)”

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“I used this company to purchase a picture frame of a specific size that was not available in any local stores. It was delivered to my home.”

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“Love my Albums.They look great on the coffee table instead of hidden in a cupboard.”

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“All the picture frames are perfect for the wedding pictures of my son's wedding.”

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“I am thrilled with two Moments folders that I recently purchased. My immediate project is to create a photographic record of my friend's beautiful garden that has been evolving over many years of hard work and careful plantings. The garden was trashed by cattle last year. I will forward photographs when I have printed and collated my photograph collection before I gift a Momento. Pamela ...”

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“I bought a custom size photo mat and it was perfectly made and well packaged. Highly recommended”

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“Loved the frames! They’re the perfect colour!”

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“I have just received my second order from Profile Products. The wooden photo frames were of good quality and well-made. My frames look beautiful alongside the professional custom-made frames I purchased many years ago.”

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“Wow! The superb quality of the Moments photo album surpassed my expectations. I can’t wait to get busy and personalise the blank pages.”

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“I am very happy with my custom, Australian-made frame. I will definitely use Profile products again.”

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“You can feel quality”

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“Very fast shipping”

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“I have always been extremely happy to rely on the Heritage Brass Photo Frames to display our family's life adventures. They are well-made and capture the style I portray throughout my home. Profile Products have made my shopping experience easier as all sizes of frames are available online rather than shopping all over Adelaide.”

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“I ordered one custom mat board and several others in regular sizes. All boards were exactly as described and pictured. The customer service team was also helpful in confirming the correct measurements for the custom board.”

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Profile Australia is rated 4.9 based on 266 reviews