“Excellent. Clear and concise explanations of the terms and conditions and criteria eligibility. The process of issue of payment and the importance of the conditions of repayment and its benefits and negatives. Including credit ratings and scores with both Provident and my personal external credit scoring and the impacting effects of its positives and negatives for further credit services.
My loan officer was/ is very approachable, polite, curtious, clear spoken, thorough in his explanation of his duties as my point of contact and issuing officer, consistent in reminding me of need to be a responsible lender and highlighting my opt out option throughout.”
“Well, there is nothing bad I can say about provident. They are fast from application to lending you the cash and talk you through it. I absolutely love the fact they come out to your home and go through everything with you face to face, and they are completely confidential. Lauvina is an excellent provident team member, I can ask her to come out earlier or later that day. This is the first time I've used a loan company and what an excellent experience I'm having so far.
Thank you”
