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Puck Stop Reviews

4.9 Rating 3,868 Reviews
98 %
of reviewers recommend Puck Stop
Company Reviews Product Reviews
1,479
 Questions Metrics
4.9
Based on 3,868 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Excellent service everything top quality and always delivered on time.
Read Puck Stop Reviews
Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

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CHRIS BENSTEAD
Verified Buyer
“Great service overall. Easy online ordering and helpful staff on the telephone that quickly rectified a problem I had and the order arrived the following day. Thanks”
Helpful Report
Posted 2 years ago
Scott Boyle
Verified Buyer
“Members of the team were very helpful getting me fitting for the correct size skates.”
Helpful Report
Posted 2 years ago
Michael Evans
Verified Buyer
“My first pair of skates and first experience with Puckstop! Fantastic customer service from all the staff! I got advice on wearing my skates and the staff were happy to help with any questions I had! Highly recommend!”
Helpful Report
Posted 2 years ago
Kyran Kerry
Verified Buyer
“Never a dull moment when entering the shop, very Friendly staff and eager to lend a helping hand and offer some info and advice if unsure, couldn't fault the quality and variety of goalie equipment on shop floor.. again very happy customer myself and my wife are for visiting.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service, helped adjust and place guard onto helmet. And happy to help even though was very busy .”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good and quick service from a well stocked store! I’m a first ever skater and Malcolm made me feel at ease and fitted my new skates for me. He presented good knowledge and explained how they should feel. He recommend some guards for the blade to prevent them from rusting too! Highly recommend!”
Helpful Report
Posted 2 years ago
Malcolm Beaton
Verified Buyer
“I ordered a Blad Barber from Puck stop and it was unfortunately dispatched tothe wrong address. I contected them on Sat not really expecting anything untill the Monday and they were on it immediately - they emailed me straight back to apologise and dispatched a new one on the Saturday that arrived Monday (Royal mail so no Sunday delivery) I think the measure of customer service is not when everything works but in how an organisation resolves issues and I can honestly say the service I received from Puck Stop was second to none I would hapily reccomend them and will definately use them again without a second thought”
Helpful Report
Posted 2 years ago
Gary Peckett
Verified Buyer
“Great service provided by Matt the sales assistant.”
Helpful Report
Posted 2 years ago
Damien Simpson
Verified Buyer
“Perfect fit. Very quick delivery. Will definitely shop again”
Helpful Report
Posted 2 years ago
Alisdair Butler
Verified Buyer
“Staff members friendly, efficient, knowledgeable and helpful. Many thanks for the comfort given when making a costly decision.”
Helpful Report
Posted 2 years ago
Lee Hillon
Verified Buyer
“Staff were very good and measured my son up for his new skates.”
Helpful Report
Posted 2 years ago
Edward Sherman
Verified Buyer
“Staff great support and knowledable. Instant delivery-- 24h. And shockingly light shoulder pads!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good communication and solved an issue with the product promptly. Highly recommended!”
Helpful Report
Posted 2 years ago
Robert Teren
Verified Buyer
“Delivery was quick and everything in the box. Loads of confirmation emails so you know exactly what stage your order and parcel is.”
Helpful Report
Posted 2 years ago
Sarah Hiltunen
Verified Buyer
“Arrived quickly and excellent quality”
Helpful Report
Posted 2 years ago
Andy Johnston
Verified Buyer
“These guys are great, ordered a couple of neck guards for a friend and I which arrived in 24 hours. It transopired that I ordered the wrong size they handeled everything immediatley and I had what I needed next day - Faultless service!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent Service and good equipment so cannot complain at all. Prices can be a little high at times!”
Helpful Report
Posted 2 years ago
Sylwia Wojtasiak
Verified Buyer
“Perfect fit for my son They are very comfortable and with great protection”
Puck Stop 5 star review on 30th January 2024
Helpful Report
Posted 2 years ago
Jayme Lester
Verified Buyer
“Always first to get the gear I want, great prices and fast delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Helpful advice, prompt delivery and good product. My daughter used her NG21 neck guard for the first time last week and said it was really comfortable.”
Helpful Report
Posted 2 years ago
Puck Stop is rated 4.9 based on 3,868 reviews
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