Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,327 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once making my order there was regular updates as to were my order was via email and checking my account. Delivery was easy to track too and was on time within the hour slot. which I got plenty off notice via text message and email. Packages were well packed and secure. Overall very happy.”

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Posted 11 years ago

“Quick delivery excellant communication from Puckatar informing of delivery and driver riinging up on day to give me a time slot.”

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Posted 11 years ago

“This was a 1st order for us but we'll certainly be back for more”

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Posted 11 years ago

“Fantastic service as always.”

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Posted 11 years ago

“Fantastic customer services. Lots of lovely items.”

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Posted 11 years ago

“We have dealt with Puckator for a number of years now & have found them to be extremely efficient & helpful. Orders are processed quickly & carefully, with delivery time kept to a minimum. They are extremely easy & friendly to deal with & their prices are excellent too. I would recommend Puckator to anyone looking for good quality giftware, at good prices, with the minimum amount of waiting!”

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Posted 11 years ago

“Everything was perfect, good quality and I will be back to buy more.”

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Posted 11 years ago

“Good web site with excellent range of products. Particularly like the delivery service which is informative, flexible and reliable.”

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Posted 11 years ago

“allways very helpfull”

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Posted 11 years ago

“Excellent Quality Goods, great selection to choose from”

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Posted 11 years ago

“Awesome quality of goods , service was fab and the items arrived on time like they said they would. Have used this site many times and will continue to do so”

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Posted 11 years ago

“Fantastic delivery speed and quality beautiful cherub.”

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Posted 11 years ago

“My order was put in on a Sunday night. It was processed very quickly and had arrived Tuesday lunchtime. The courier firm sent regular updates including the estimated delivery time of which he was well within. All the items I sent for arrived safely as they were very well packed and protected. As usual a very good service by a very reputable and reliable firm.”

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Posted 11 years ago

“No RRP shown on invoice”

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Posted 11 years ago

Dear Catherine Thanks for the feedback, apologies if the lack of RRP on the invoice caused you problems. We do not actually include RRP, as this can depend heavily on where the retailer is based, costs, overheads, location etc etc. We do have some guidelines though in our FAQ's in relation to RRP. These can be found here http://www.puckator.co.uk/wholesale/view_faq.php?id=15 If you need any further assistance, please let us know. Regards Matthew

Posted 11 years ago

“Amazing value and top quality products. I will definitely be using again”

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Posted 11 years ago

“brilliant products and very fast delivery! few items with problems but they sorted it very quickly for us.”

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Posted 11 years ago

“very efficient service, items well packed and order came quickly, thanks”

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Posted 11 years ago

“very pleased with my order, will be shopping again soon”

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Posted 11 years ago

“I love the office staff. Gave up with Rep as he did not seem interested. I prefer to deal with Debbie at shows and office staff like Kerrie. Orders are not always packed with care I have to admit. Last order was so squashed in the mug boxes had got damaged. This particular order I have a couple of issues which about to photograph, which is unusual on this range, as a whole things are about what you pay for.”

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Posted 11 years ago

Hi Tracey Thank you for the feedback, it's good to know that the office are giving you the service you need. With regards your rep, I have looked in to it and the problem we have is your county is currently not covered (Unfortunately it's the only one that is not covered across the UK). I will contact the two reps that do neighbouring counties and ask them to contact you. I have also asked Kerrie to put a note on your account to make sure orders are packed exceptionally well from now on. Kind Regards Matthew

Posted 11 years ago

“Fast delivery, excellent products”

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Posted 11 years ago

Puckator is rated 4.7 based on 1,327 reviews