Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,327 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have worked with Puckator for many years and have always found them to be excellent. Speed of delivery around christmas time is great and their prompt response to any queries is good also.”

Helpful Report

Posted 7 years ago

“Fast delivery. Always important but particularly at this time of year (pre xmas) No errors. Great items at reasonable prices with a wide selection and some on sale”

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Posted 7 years ago

“Really pleased with almost everything in the service. Only thing was not receiving an email notification of the order after paying, I’m just used to other suppliers instant emails! Many thanks for a great service.”

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Posted 7 years ago

“Pleasure, pleasure pleasure. Pleasure in choosing things. Pleasure in ooing and ahhing over them when received. Pleasure in seeing them go home with someone who appreciates them. Always an excellent range of goods on offer and excellent service.”

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Posted 7 years ago

“Quick delivery, Great product. Thanks”

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Posted 7 years ago

“Placed an order and it was sent to the wrong addresss. This caused me a lot of problems logistically, trying to get to the parcels by the time they were delivered at the wrong address. I could not do this, so they were just left outside, not safely or covered up! Happy with all the products i bought though!!”

Helpful Report

Posted 7 years ago

Hi Sallianne, I am extremely sorry to hear that you have had issues with your delivery which resulted in this being left outside, this is something that we will most certainly bring up with our couriers and be in touch with you about soon. However with regards to the delivery address, i can see that the address you selected for you shipping address was in fact the address the the order was shipped to. All orders you placed which shows both shipping and billing addresses can be found in the MY ACCOUNT section of the website if you wish to check this. A member of our customer services team will be in touch with you shortly regarding the left boxes. Apologies once again for any inconvenience caused. Kind Regards Kerrie Reynolds Customer Services Supervisor

Posted 7 years ago

“Great service”

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Posted 7 years ago

“Always delivered on time hassle free transaction 😊”

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Posted 7 years ago

“Good products, quick delivery and professionally wrapped. Will definitely use again.”

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Posted 7 years ago

“All arrived safely and quickly thank you.”

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Posted 7 years ago

“GREAT CHOICE,FAST DELIVERY.PUKA”

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Posted 7 years ago

“Everything I ordered arrived on time and no breakages... what more do you want”

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Posted 7 years ago

“Amazing goods top service will be ordering again”

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Posted 8 years ago

“Excellent service, fast and reliable . Thank you”

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Posted 8 years ago

“Quality products ,will be pleased to purchase again”

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Posted 8 years ago

“Excellent service. Good communication. 2 broken items, but that is carriers for you., I will contact Monday to discuss credit. The order was correct, on time & well packaged with no obvious sign of damage to parcel, however as stated 2 items were broken.”

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Posted 8 years ago

“Second order from Puckator in a few weeks, As last time arrived quickly, well packed & all there. Very pleased & would recommend.”

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Posted 8 years ago

“Just to improve on the time of delivery to make it quicker.”

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Posted 8 years ago

“Everything came well wrapped, matched exactly with photos on website. It did take a bit longer than other similar companies to arivva, but it's not going to stop me ordering again”

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Posted 8 years ago

“Customer Service is always there to help. My order was going to be 3 boxes. 2 got delivered on time. the third box a week later.”

Helpful Report

Posted 8 years ago

Puckator is rated 4.7 based on 1,327 reviews