Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,327 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my first order with Puckator. Items arrived on time and well packaged. Did have one item that was damaged but that was sorted very quickly and without any fuss.”

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Posted 10 years ago

“As always when contacting company everyone very helpful. Fast response. Issues taken care of immediately. Thank You”

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Posted 10 years ago

“Products all well packaged so no breakages which is a bonus! Good prices and good quality stock. Overall very pleased.”

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Posted 10 years ago

“All good, an excellent experience. The link to PayPal worked quickly which isn't the case with some websites. Delivery was faster than I expected and I was kept informed by e-mail, including notification of a 1 hour delivery slot on the day of delivery.”

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Posted 10 years ago

“VERY GOOD VALUE WHICH IS IMPORTANT TO A CHARITY LIKE US.”

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Posted 10 years ago

“Excellent service arrived before due date very pleased with my purchases many thanks”

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Posted 10 years ago

“Excellent service quick delivery great products”

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Posted 10 years ago

“Good products easy transactions and good value”

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Posted 10 years ago

“Good quality and good service”

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Posted 10 years ago

“Excellent as always. Some boxes rather bad conditions with the product s in.”

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Posted 10 years ago

“I am really please with my order and delivery on as expected but only small concern that sticker place under the item can be hard to peel off wonder if can be done by using removable sticker I can peel off”

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Posted 10 years ago

“Sometimes have damaged or missing items. Generally good. Also the packing dept ought to be more aware that us lady buyers cannot manage boxes being delivered that are vv heavy!! My main gripe I guess!”

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Posted 10 years ago

“Product, price and services is excellent. Especially thank you for your customer service agent Kerrie's follow up. However only disappointed about the carriage calculation as reported to CS:Kerrie that not understand why my order only 53 items to Hong Kong but carriage higher £10 than another customer as his order was 75 same item to Hong Kong few days ago.”

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Posted 10 years ago

Hi Thanks for your positive feedback, in answer to your query in relation to carriage charges. Our couriers charge on volumetric and weight, so just because one order has 53 items and another 75, doesn't necessarily mean the one with 53 items will be cheaper to ship to Hong Kong. It really depends on the items concerned and what size/weight they are. I hope this answers your query. Regards Matthew

Posted 10 years ago

“Excellent and attractive products with excellent communication and delivery on time. The Website is easy to use and all product data with pictures available i will recommend everyone to use, Thank you.”

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Posted 10 years ago

“Beautiful stock, delivered quickly, well packaged we are very pleased with the goods we ordered thank you”

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Posted 10 years ago

“I was supposed to receive a phone call or email to let me know that the items I had on back order had arrived. No one contacted me. I only found out the items were in stock when I checked the website. I have managed to get some of the items but have now found that some are out of stock and that you have reduced the price a lot and are not expecting to get any more. So I am not happy.”

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Posted 10 years ago

Hi Gay, I am very sorry we have not been in contact with you regarding these items. I will be looking in to this today and someone from our customer service team will be in touch. Kind regards Louise

Posted 10 years ago

“very pleased with everything Thank you”

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Posted 10 years ago

“Easy and seamless website, easy and pleasing to use, very clear, great products, great prices, highly recommend”

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Posted 10 years ago

“Easy to use web-site with plenty of variety of goods, great for a seaside shop like ours, and prompt delivery. Nic-Nacs, Scarborough. Yorkshire.”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

Puckator is rated 4.7 based on 1,327 reviews